Mark Eriksen Email & Phone Number

Barrie, Ontario, Canada

Bolton, Ontario

• Managed strategic priorities including opportunity and sales growth, customer satisfaction and EBITDA • Managed Modernization as a global product, responsible for scope of supply, development of new customer programs and its mandate for profitable growth.• Evaluated and reacted to business changes in support of the overall business commitments.• Defined global Modernization priorities in the short term with alignment to long term growth objectives.• Lead, coached and developed a high performing team of sales professionals (CSM Business Managers).• Responsible for driving growth of qualified sales opportunities and final decisions on project acceptance.• Member of the Customer Success Management Leadership Team. Responsible for analyzing feedback from sales and customers to determine product development and offerings.

• Provided strategic leadership for Husky’s Excellence Program• Developed global market strategy, provided product development recommendations, maintained customer relationships and created strategic alliances.• Responsible for growing Husky’s asset renewal market share and profit, generating new revenue and ensuring a long-term sustainable asset renewal business.• Developed strategies that identify new opportunities for Husky to grow market share and profit for PET systems. Strategies included new technologies or new business opportunities that are a good fit for Husky• Developed market intelligence, understanding of competitors, products, services, strategies, and people.• Identified Product Opportunities/Trends/Technologies and Systems Solutions.• Presented recommendations for new opportunities and technologies to Sales Leadership for approval• Developed sales arguments – product advantages, competitor comparisons.• Visited customers to support Sales Regions in securing business

Managed the Aftermarket Services (AMS) Sales Support team for the Americas. Delivered on the mandate for profitable growth in alignment with the Aftermarket Services leadership team. Responsibility for contributing to the delivery of profitable growth in sales and EBITDA, improving customer satisfaction and alignment to Husky's strategic priorities.• Led a team of seven professionals working throughout North and Latin America, responsible for the quotation to order fulfillment process for the Aftermarket Services business.• Implemented quality process to drive consistent resolution.• Increased “on time commitments” from 40% to 90% in the first year by reorganizing the sales support team. Set goals and educated the team on how their goals impacted the business and held the team accountable. • Created and managed Key Performance Indicators for the team.• Provided leadership to achieve 15% growth in 3 years, increasing sales, contribution margin and EBITDA

• Provided leadership to the newly formed Aftermarket Sales Support team responsible for contributing to the delivery of profitable growth in sales and EBITDA while improving customer satisfaction.• Established specification and negotiated price, terms and delivery for injection molding equipment sales. • Analyzed customer requirements and prepared technical proposals to align with customer needs. • Developed strategic sales plans to achieve financial targets.

• Managed a team of nine engineers to ensure new products were tested and validated prior to launch to production.• Managed new product development projects from design to launch. Responsible for overall performance criteria of the original design as well as managing the overall cost of the project.

From 1998 till 200 I held a variety of different positions with Husky.