Mark Robison Email & Phone Number

Chandler, Arizona

Our Honda store has consistently been the number one new car volume Honda store in the Phoenix market, the Mountain Region and top 30 in the country out of 1100 Honda dealerships. Setting records month after month. Our Customer care department ranks #1 out of all AutoNation Honda stores in total Gross profit and repair orders written on a monthly and.

Spearheaded daily business operations inclusive of staff management, sales leadership, short and long term planning and cost control. Transitioned dealership from previous owner (3/15/10) to Larry H. Miller. Trained and educated all employees about the new company. Installed ADP Drive, Dealer Socket (CRM), launched "The Larry Miller Difference" sales.

Manage all operations of two dealership location. Consistently were the top two sales volume leaders in district and top 25 in the Northwest Region. We were the top producer in service and parts volume, sales and gross profit in the district. The service team grew from one advisor to 4 and four technicians to eight in a year. Award winning Customer.

I assisted in building new NREDI Nissan point from ground up on auto row in Bellevue. (There was no Nissan representation for over five years in Bellevue)Manage all operations of new dealership. Consistently number 1 or 2 in sales volume for all Nissan dealers in the DMA and top fifteen in the Western Region for three years. We started with one technician.

Founded, developed and grew an automotive marketing and consulting firm. We specialized in dealership training, team building, research, identity, creative, media buying and client relations. Was recruited by Nissan of the Eastside to start and grow new business.

I was asked by majority owner to return to dealership from Lexus of Seattle in an effort to rebuild dealerships volume, customer satisfaction and employee and customer relationships. Immediately grew all three franchises to above manufactures required sales efficiencies. Customer satisfaction increased in both sales and service with all three manufactures.

Operating Partner and President of Kuni Cadillac-BMW-Saab and Lexus of Seattle.

We purchased this dealership in 01/99. Relocated to Seattle and rebuilt this struggling Lexus dealership. I immediately hired the best in the business of driven and committed managers. We went from the worst dealership in the country in sales and customer satisfaction to one of the top performing earning the Elite of Lexus award in our second year in.