Mark E. Sullivan Email & Phone Number

Newark, Ohio, Us

As President of Cyanna Education Services, my job is to grow and nurture our staff to the point where each Cyanna employee is an active participant as we strive to fulfill our vision of advancing the power of and access to education throughout the world. Fortunately, working with such a great team of dedicated education and technology experts makes my job as President much easier. The best parts of my role are collaborating with the brilliant people I work with while leveraging my ability to identify weaknesses in organizational processes and apply that to the issues that our clients bring us. More often than not, the team and processes we have in place at Cyanna result in highly effective solutions.

Newark, Ohio, Us

Cyanna Education Services is a full-service higher education consulting firm specializing in:*Licensing, accreditation, and regulatory support*Operational and administrative oversight for schools that struggle with the administrative capacity to keep up in the current regulatory environment*Software solutions for organizations, including an affordable Student Information System *Curriculum licensing and development for classroom and online deliveryCyanna has positioned itself as an industry leader; let me know how my team can help your organization.

In my dual role as President and COO, I continually optimize AIAM operational controls, reporting procedures, and human resource HR systems to effectively support organizational requirements and growth. I directly oversee the Admissions, Marketing, and HR departments, and coordinate with the Controller to ensure fiscal health, and oversee financial processes. I foster strong relationships with local universities to facilitate student transfers for pursuit of Bachelor of Science in Nursing degrees. I consider it a priority to network daily with staff and students to promote a culture of engagement and success, and maintain high employee retention rates. Notable achievements and contributions include:• Continuing to build upon record profits achieved from 2014 and onward through 2017 with a forecasted increase of over 50% in 2018.• Overseeing marketing and recruitment initiatives that generated record candidate lead flow and qualified student starts in 2017 with only a minimal cost increase.• The current student population being the largest in institutional history, and thriving in a competitive industry.• Developing a new online program of hybrid classes to relieve overcrowding in our current location due to unprecedented growth.• Creating an alumni scholarship to stem declining enrollment in the Registered Nurse (RN) program, and achieving a rapid turnaround leading to an increase in enrollment of over 22%.• Introducing a program to improve National Council Licensure Examination (NCLEX) pass rates for nursing students. The program has been instrumental in increasing rates by 67& in first year (2017) alone.• Developing new scholarship opportunities in collaboration with local businesses to improve Massage Therapy program enrollment. • Championing and receiving approval for international students to participate in the Masters in Acupuncture program.

When was first brought on board as President, it was during a time of financial crisis that included the institution being placed on Heightened Cash Monitoring (HCM) by the US Department of Education. I quickly overhauled financial processes and oversight, and implemented more effective sales processes and procedures to bring finances back in line. Several highlights include: • Being instrumental in successfully removing the school from HCM in my first year as President.• Spurring record revenue growth in 2014 and 2015, which continues in my current dual role, and achieving a 41% increase in student enrollment. • Ensuring the institution met or exceeded every start goal throughout this initial tenure. • Facilitating implementation of the new Student Management and Customer Relationship Management (CRM) systems to keep up with greater enrollment and the need for improved record keeping.• Directed a full reconstruction of facilities while bringing in furniture, fixtures, and equipment costs within budget.• Successfully executed strategic plan including applying to Ohio Board of Regents, and receiving approval for first Master's degree program in organizational history.

Parsippany, New Jersey, Us

In the short time I was with Lincoln Educational Services, I oversaw 18 employees servicing and educating 64 students while facilitating the teach-out of the campus as it faced closure. In this challenging period, I: • Developed and launched the Licensed Practical Nurse (LPN) selection committee to directly improve quality of the admissions pool.• Designed and implemented a marketing campaign to increase awareness for the LPN and Allied Health programs

I was rewarded with a promotion to orchestrate the opening of a new Milwaukee campus on August 30, 2010. As such, I spearheaded a highly successful public relations campaign, and built strong relationships with community leaders and organizations. I created the overall college business plan and operating budget. I coordinated with the General Contractor to remain up-to-speed on the progress of the campus build-out, and ensure construction remained on schedule. In addition, I conducted periodic reviews of marketing plans and candidate lead conversions. Two mentions of note were: • In my first fiscal year, exceeding budgeted revenues by $2M and budgeted income by $1.7M in addition to exceeding expectations for attrition, bad debt, and starts, all while finishing with 470 students after planning for 297.• Successfully implementing an educational format that offered six diploma programs.

The move back to Corinthian Colleges, Inc. provided the opportunity to direct a staff of over 60 staff and faculty delivering six diploma programs. I ensured successful compliance with state and federal regulations including the Sarbanes-Oxley Act. I also expertly managed budget development/forecasting, controlled expenses, led capital planning, and achieved profitability. Additional functions included reviewing marketing strategies and candidate lead conversion data weekly/monthly/quarterly/annually. Highlights included: • Increasing the student population from 396 to 649 by the end of my tenure.• Exceeding revenue and income goals by 20% in 2008 and over 44% in 2009.• Scoring the highest in the division for employee satisfaction in 2009 and student satisfaction for both 2009 and 2010.• Leading the region in student employment placement rate throughout my entire tenure.• Overseeing the ACCSC accreditation renewal process, and achieving reaccreditation with no citations.

My move to Northwestern Business College saw me create and promote a campus atmosphere that empowered students and encouraged retention.• The school honored me with "Newcomer of the Year" in 2006.• I successfully exceeded budgeted start goals in my first year, which was the first time it had happened in the previous three years.• I achieved an increase in income of over 32% compared to the prior year.• I created the first campus budget for the Naperville location

Promoted to Campus President directly managing four department leaders in charge of four programs with over 500 students in June of 2004. I was successful in exceeding budgets for starts, retention, bad debt, and placement percentage for 2005 while achieving renewed accreditation with ACCSC.

I was promoted to take over the struggling admissions department, and set about building a high-performance team of 8 skilled Admissions Representatives. Together we exceeded the start budget by over 200 starts in 2004, for which I was given the "Parthenon Award" for leading the 2nd highest achieving admissions team in the division

I prospected, interviewed, and enrolled new students collaborating with admissions team to overachieve class budgets. I was able to start 171 students on a budget of 130, retaining most after 30 days to achieve a 30 day sit rate of 93%

Chicago, Illinois, Us

Guidance and leadership for 5 outside recruiters that worked out of their homes in their own territories. Responsible for staffing, training, development and coaching of the recruiters as well as the outcomes of the team.

Master Of Business Administration (M.B.A.)

Bachelor Of Science, Cardiac Rehabilitation And Health Fitness