Mark Fairclough Email & Phone Number

Brooklyn, New York

• Managed 68 employees and two subcontractors for the largest kosher home-delivered meal program in the United States, achieving a 10%increase in operational efficiency within the first year.
• Oversaw all aspects of the Home Delivered Meals department in two boroughs, including payroll, time/attendance, bank deposits, daily mealcounts, logistics, and vehicle maintenance, resulting in a 15% reduction in.
• Maintained a fleet of 30 home-delivered meal vehicles, ensuring 100% vehicle uptime and on-time delivery of meals to seniors.
• Conducted training and Quality Assurance meetings with clients, leading to a 20% improvement in client satisfaction scores.

Greater New York City Area

• Supervised 48 employees and two subcontractors, driving a 25% increase in program efficiency through streamlined processes.
• Managed all aspects of the program, including payroll, time/attendance, bank deposits, and daily meal counts, resulting in a 10% reduction inoverhead costs.
• Maintained a fleet of 20 home-delivered meal vehicles with a 95% vehicle uptime rate.
• Conducted training and Quality Assurance meetings with clients, leading to a 15% increase in program effectiveness.

New York, NY

• Directed a five-year federal grant, placing and matching over 150 adolescents with permanent families, exceeding project goals by 20%.
• Supervised two staff members and managed all aspects of the program, including recruitment and training of potential adoptive parents,resulting in a 30% increase in successful adoptions.
• Developed and implemented project plans, schedules, and budgets, ensuring on-time and within-budget completion of project milestones.
• Led the evaluation of changes based on cost, schedule, risk, and scope impacts, maintaining project alignment with organizational objectives.

Brooklyn, NY

Brooklyn, NY

Master Of Public Administration (M.P.A.), Public Administration, 3.5

Master's in Public Administration.

Ba, Criminal Justice

FKA : St.Mary's of the Plains College