Mark Faulcon, Mba Email & Phone Number

Winter Park, Fl, Us

Lead the establishment and growth a new software development practice, providing best-in-class desktop and web application solutions for business process automation, web commerce, and enterprise resource planning. Worked with C-suite executives to devise and execute corporate strategy for new division, focused on building a team of industry leading software development professionals. Participated in business development activities, leading technical aspects.✔ Provided technical leadership across the full product development lifecycle, including detailed analysis and systems engineering for client requirements, development and implementation, and operations and support staffing.✔ Lead clients' vendor relationship management efforts from vendor identification and selection through ongoing management and oversight including turnkey, on-shore, and off-shore vendors across a number of product areas.✔ Worked with clients to conduct market research to prioritize and define key application modules and product versioning✔ Managed diverse software development team and vendor representatives composed of business and QA analysts, developers, database architects and administrators to keep production timelines on-schedule and on-budget.

Steered the establishment and development of this successful venture, providing data processing and management solutions to improve efficiencies in operations for clients, including Fortune 300 companies. Provided astute leadership in company strategic planning and developed key relationships with C-level decision makers to acquire contracts. ✔ Spearheaded the development of LIS systems, conducting detailed analysis and requirements gathering for projects including DaVita Laboratories’ internal rewrite of its LIS system for processing 350,000 medical tests per day.✔ Interfaced regularly with outsourced management in India, managing vendor relationships and overcoming barriers to effective communication.✔ Consulted with project leaders to quantify, prioritize, and schedule workflow.✔ Collaborated with key stakeholders to define and design system modules including a Microbiology testing LIS module that outperformed the leading industry software.✔ Managed and directed cross-functional global teams comprising business analysts, QA analysts, and developers, tracking and checking quality to ensure deliverables were deployed in a timely manner.✔ Successfully project-managed full lifecycle development and deployment of key projects including a Pre-Analytical LIS project and an External Interface project linking Quest Diagnostics with DaVita LIS.

Milpitas, Ca, Us

Delivered astute leadership, revitalizing financial management and strategic vision to reverse a negative financial trend and establish sustainability. Employed effective crisis management techniques to lead the organization past serious legal challenges by strengthening its commitment to core goals.✔ Conducted detailed financial analysis of historical accounting information to conceive five-year projections for income statements, cash flow statements, and balance sheets.✔ Devised and implemented strategic conversion to alternative business model predicted to reduce operating costs by 14.3% within a year and achieve total savings of $1.2M over 5 years.✔ Conceived and directed the development and implementation of a Hosting System Migration project, directing initial scoping, architecture, and vendor selection and acquiring cloud-based hosting system.✔ Seamlessly migrated legacy Linux-based system that achieved a 215% increase in user satisfaction with a forecasted reduction in operating expenses of 75%.

Brentwood, Tennessee, Us

Provided effective support to Adventist Healthcare Systems Information Systems Division to increase efficiencies and capabilities by conducting detailed analysis of systems and business objectives to devise, plan, and manage improvement projects.✔ Created complex SSIS packages, stored procedures and SQL scripts on Server 2005 platform to establish ETL functions on a multidimensional OLAP database.✔ Designed and conducted testing and quality assurance profiling prior to delivery of dashboard analytics for executive users.

Successfully led an extensive range of projects from initial analysis of client needs through development to implementation, devising strategy and managing cross-functional teams to ensure delivery of high standards in quality and client satisfaction.✔ Directed and led projects encompassing financial reporting systems, system integration, architecture design, and migrations for Hannover Life, Re.✔ Quarterbacked a financial reporting project, performing comprehensive analysis of technical requirements to design a database, application, and infrastructure.✔ Directed a Financial Systems Integration project, providing CIO with advice on due diligence, data center analysis, line-of-business systems, technical holdings, and intellectual property before, during and after acquisition and merger of competitor.✔ Formulated a PMO SharePoint application providing centralized project management and tracking.

Master Of Business Administration (M.B.A.), Business Administration

Bachelor'S Degree, Computer And Information Science

Education record