Mark Feinstein Email & Phone Number

Mountain View

Search SRE

* Built out 17 pre-production environments consisting of 800+ front-end application servers and 3000+ middleware, back-office, database servers for Development (waterfall + AGILE SDLC models), Integration, QA, UAT, Staging, Performance Testing, and Disaster Recovery environments* Performed tuning and scaling for TIBCO BusinessWorks applications* Provided Tier-3 DevOps on-call support for front office and middleware applications in production and pre-production running on Red Hat… Show more * Built out 17 pre-production environments consisting of 800+ front-end application servers and 3000+ middleware, back-office, database servers for Development (waterfall + AGILE SDLC models), Integration, QA, UAT, Staging, Performance Testing, and Disaster Recovery environments* Performed tuning and scaling for TIBCO BusinessWorks applications* Provided Tier-3 DevOps on-call support for front office and middleware applications in production and pre-production running on Red Hat Enterprise Linux, Solaris, and Windows servers* Troubleshooting: Application, Server, Network, and Database issues* Provided automation solutions using Bash, Python, Blade Logic, Jenkins, and Puppet* Mentored and trained team members on application deployments, automation, configuration management, and application troubleshooting * TIBCO lead for the Application Configuration Management team* Lead for TIBCO Center of Excellence* Leading the automation initiative for the CM team to improve application deployments and configuration management* Support monitoring, cmdb, and best practices initiatives for the CM team to improve environment visibility and ensure application stability* Supported many key projects including Billing System migration, Application Performance testing, Physical to Virtual server conversion, and Active / Active middleware conversion for the Production environment; designed a vertically scalable middleware architecture* Defined and documented best practices and procedures for SCM, application deployments, and environment requests; helped define team SLAs* Worked with Project Management and Release Management organization to define scope, timelines, non-functional requirements, LOE's, project plans for various IT and EPOR projects* Member of Cricket's Operations Architecture Council Show less

Contracting through TekSystems for Cricket Communication prior to being converted to FTE Jan 2010.

• Supported Windows 2003 Active Directory environment.• Maintained Microsoft IIS, Exchange and Norton Backup Exec.

• Deploying and supporting Unix, Linux, Apple, Windows, NAS and Squid proxy servers• Maintaining User, FTP, VPN and e-mail accounts• Deploying and supporting Apache, IIS and MySQL Database servers• Maintaining Nagios monitoring server• Maintaining Cisco Pix firewalls, DHCP, DNS and Print servers• Maintaining web and database server for major website such as bravotv.com, sandiegozoo.org, kpbs.org, atlantafalcons.com and nbc.com• Working with Limelight CDNs

• Diagnosed and repaired hardware and software problems in desktop and laptop PCs• Worked with Windows XP, Vista, Mac OS X, Red Hat 9 and Red Hat EL 4• Configured access to VPN and onsite secure wireless system• Configured clients to work with LDAP, NIS, NFS and SAMBA • Handled client tickets using Service Desk OVSD

• Set up Windows 2003 and Apple OS X servers in a Active Directory domain• Created server-side login scripts• Created web based contact management system• Configured client PCs to work on the domain• Performed basic web development and server-side login scripting• Set up DNS, DHCP, and Active Directory servers• Converted Dell standard server to rack mount• Preformed hardware upgrades on Dell, HP, and Apple servers• Set up a 24U rack