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Mark Ferner Email & Phone Number
Senior Technical Support Manager
at
Bridgestone Retail Operations
1 work email found
@shell.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Technical Support Manager
Location
Greater Houston, United States, United States
Who is Mark Ferner? Overview
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Quick answer
Mark Ferner is listed as Senior Technical Support Manager at Bridgestone Retail Operations, based in Greater Houston, United States, United States. AeroLeads shows a work email signal at shell.com and a matched LinkedIn profile for Mark Ferner.
Mark Ferner previously worked as Technical Support Manager at Bridgestone Retail Operations and Project Manager (Temporary) at Shell Global Solutions Us Inc.. Mark Ferner holds Bachelor Of Science, Mechanical Engineering from Florida International University.
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{first_initial}{last}@shell.com
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Profile bio
About Mark Ferner
Mechanical Engineer and ASE Certified Master Mechanic with 26 years of technical R&D and operational leadership experience. 15 years in operational leadership over a pilot plant, two lubricant manufacturing plants, 20+ complex dynamometer test cells, 30+ chemistry wet labs, and over a fleet of up to 120 test vehicles. Leader of Community since 2010 with 80+ Shell employees plus 40 contractors located in 3 countries.Consistently exhibits responsibility and accountability. Successfully led communities through difficult changes such as divestments, lab closures and major reorganizations by providing visible and felt leadership. Likewise, successfully led communities through positive changes such as several operational continuous improvement projects, major construction/expansion projects and new product developments by creating an aligned vision and implementing solid project management across multi-discipline teams.End-to-End exposure throughout the downstream fuels and lubricants industries has yielded extensive knowledge in fuels technology, lubricant technology, product testing and applications, marketing support, legal support and supply chain support. From managing a crude oil pilot plant to coordinating pipeline movements of feed stocks and finished fuels through pipelines to completing a work assignment at a terminal tank farm. From working as a retail forecourt attendant to formally training the owners and operators. From formulating and testing finished lubricants in a wet lab to advocating lubricant specifications at industry consortiums to managing a lubricant blending plant with drum reconditioning capabilities and internal blow-molding capabilities. From working in a fast lube store to being the technical focal point for professional race team support.Recognized for strong commercial focus and consistent commitment to delivery.
Listed skills include Engineering, Petroleum, Downstream Oil And Gas, Automotive, and 39 others.
Current workplace
Mark Ferner's current company
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13 roles
Mark Ferner work experience
A career timeline built from the work history available for this profile.
Senior Technical Support Manager
Current
Sep 2018 - Present
Technical Support Manager
Lead a small team in a new department charged to improve the employee value proposition for 11,000+ automotive technicians. Focus on improving shop operations, sharpening technical development, building a better sense of community, and exploring emerging automotive engineering and automotive service trends.
Nov 2015 - Sep 2018
Project Manager (Temporary)
Upon completing an EXPAT assignment in Germany and returning to Houston, TX, USA, I supported Shell’s Influencer Marketing Team on a temporary project role. Responsibilities included liaising with key industry and media partners to develop and execute special events that benefitted both Shell and their partners. I also leveraged 25+ years of lubricant and.
Jul 2015 - Oct 2015
Global Manager, Engine And Vehicle Technology
Led the Engine and Vehicle Technology group for Shell based out of Hamburg, Germany, as an EXPAT. This R&D role had 80+ engineers, scientists, mechanics and technicians based in Germany, England and the US. This group used state-of-the-art engine, chassis and driveline dynamometers as well as fleet cars and component test rigs to innovate, evaluate and.
May 2012 - Jun 2015
Group Manager, Global Commercial Technology Us
Led the Americas Global Commercial Technology team supporting Shell Americas Commercial Fuels and Lubes business. This R&D role had 54 reports including PhD professionals in open workspaces and lab technicians in more than two dozen wet labs and blending plants. This group innovated, formulated and supported the Shell, Pennzoil and Quaker State lubricants.
Jan 2010 - May 2012
Principal Technologist And Team Leader
Led a team of 15 oil formulators, engineers and technicians that supported passenger car and medium/heavy duty lubricants, motorsports and Fast Lubes to develop, deliver and leverage winning brand and product/service propositions. Interacted with Supply Chain to enable formulations that leveraged the most appropriate components. Integrated with Brand and.
Feb 2006 - Dec 2009
Team Leader, Automotive & Transport Products
Led a team of 10 formulators & engineers charged with supporting driveline fluids, small engine oils, motorsports teams and Fast Lubes. Key accomplishments were: 1) Planned and executed a research project to obtain a market representation of used engine oils, evaluate the degradation of their attributes and then co-authored an SAE paper that was presented.
Oct 2002 - Feb 2006
Manager, Mechanical Development
Pennzoil-Quaker State Company
Led 2 departments with 5 direct reports plus contract technicians. The first department, the Mechanical Development Department, provided engineering and automotive consultation and designed practical testing of innovative products and services. A key accomplishment was the design, construction and subsequent commissioning of a stand-alone test facility.
Aug 2000 - Oct 2002
Senior Staff Research Engineer
Designed and performed engine and vehicle testing evaluations of automotive lubricants and car care products. Accepted bids, hired and monitored external fleets. Worked with marketing partners to create Reasons-to-Believe and then presented the customer value propositions to installers and shop owners. Worked directly with sponsored race teams to.
Apr 1998 - Aug 2000
Product Manager
Responsible for ATFs (10MM gallons/year), gear oils and non-commercial racing oils. Approved formulations, negotiated prices with vendors to enable significant savings, managed SAP data, approved labels, wrote technical data sheets, submitted industry licenses and provided technical support to the field. Worked directly with sponsored race teams to.
Apr 1997 - Apr 1998
Research Engineer
Formulated, blended, tested and supported transmission fluids, gear oils and two-cycle engine oils. Evaluated, risk-assessed and ultimately approved emerging transmission fluid exchange services into the fast lube business. Represented Pennzoil’s interests in industry committees such as ASTM and NMMA. Worked directly with sponsored race teams to understand.
Jul 1993 - Apr 1997
Associate Marketing Engineer
Combination role as Front Line Technical Support and Technical Information Call Center Specialist for retail and wholesale fuels as well as for consumer and commercial lubricants. Chaired a multi-departmental task force responsible for logistically coordinating fuel compliance efforts between upstream refining, pipeline networks, terminals and downstream.
Sep 1988 - Jul 1993
3 education records
Mark Ferner education
Bachelor Of Science, Mechanical Engineering
Florida International University
Associate Of Arts In Mechanical Engineering, Mechanical Engineering
Miami Dade College
Automotive Mechanics, Automotive Mechanics
Robert-Morgan Vo Tech
FAQ
Frequently asked questions about Mark Ferner
Quick answers generated from the profile data available on this page.
What company does Mark Ferner work for?
Mark Ferner works for Bridgestone Retail Operations.
What is Mark Ferner's role at Bridgestone Retail Operations?
Mark Ferner is listed as Senior Technical Support Manager at Bridgestone Retail Operations.
What is Mark Ferner's email address?
AeroLeads has found 1 work email signal at @shell.com for Mark Ferner at Bridgestone Retail Operations.
Where is Mark Ferner based?
Mark Ferner is based in Greater Houston, United States, United States while working with Bridgestone Retail Operations.
What companies has Mark Ferner worked for?
Mark Ferner has worked for Bridgestone Retail Operations, Shell Global Solutions Us Inc., Pennzoil-Quaker State Company, Pennzoil, and Marathon Petroleum Company.
How can I contact Mark Ferner?
You can use AeroLeads to view verified contact signals for Mark Ferner at Bridgestone Retail Operations, including work email, phone, and LinkedIn data when available.
What schools did Mark Ferner attend?
Mark Ferner holds Bachelor Of Science, Mechanical Engineering from Florida International University.
What skills is Mark Ferner known for?
Mark Ferner is listed with skills including Engineering, Petroleum, Downstream Oil And Gas, Automotive, Team Leadership, Business Strategy, Leadership, and Strategic Planning.
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