Mark Fitzgerald Email & Phone Number

Encinitas, Ca, Us

Greater San Diego Area

Director of technical product managers for the company's data technology products. I started by leading an Agile software development team on a data warehousing project. That became multiple teams. I then started a frontend application to view the data that gained business traction and suddenly both products expanded within the company to include 6 full global development teams. I spend most of my time - Working with customers to define project scope and requirements - Defining a product roadmap - Coordinating and prioritizing incoming requests - Managing the engineering team's backlog and resolving issues - Prototyping solutions

Greater San Diego Area

IT Business Relationship Management – Plan IT operations by merging business and IT requirements into project and financial plans. Moved to a product-based role as the IT organization shifted to Agile processes. Achievements included: - Business case creation and presentation for multiple major initiatives - Development and maintenance of yearly capital plan - Development of technology roadmap and application inventory for assigned lines of business - Tracking project spend, project operational cost impact, application cost of ownership - Lead pilot projects - Data Analytics pilot, Datahug US pilot

Greater San Diego Area

Led a team of analysts who collect and analyze market data to produce reports which will help clients with their real estate strategies. After successfully using technology to improve business processes I was recruited into IT- Complete business process redesign: Reduced quarterly process from nine weeks to four while adding deliverables and taking on more work- Establishment of database for improved accuracy, efficient data storage and advanced data analysis- San Diego technical lead for early-stage adoption of corporate Salesforce.com platform- Development, improvement and production of metrics and quarterly written reports- Created and led technical training program for nearly 300 regional employees and clients

Rancho Bernardo, Ca

The Business Management group is the single point of contact for IT finance and the coordination point for entire financial lifecycle. This requires expertise in multiple areas of IT (Hardware, software, projects), oversight of multiple processes and diligence to produce an accurate forecast and then to control the execution. My role in the group progressed from analyst for a number of aircraft programs to the lead for all of the group's strategic planning processes.Strategic Lead - Lead group through major budgeting exercises and develop processes to simplify business management tasks- Lead special projects such as a sector-wide financial consolidation- Coordinate and own Long Range Planning- Provide analysis directly to executives- Assigned to "trouble" projects or programsProgram Analyst - Report directly to several programs to help them budget and control their IT spend - Develop program / project budgets, relay to Corporate Sector and ensure alignment of goals- Work with operations to develop plans then reporting on variances- Resolve issues involving multiple departments (Labor homerooms, AP, Acctg., Procurement, Suppliers, etc.)- Problem resolution within technical teams as required

Rancho Bernardo, Ca

.NET / SQL developer. After being offered a position in a group I created business metrics and automated processes for, I moved into business management.- Developed custom visibility solutions using AGILE development practices. Products combined multiple data sources to automate metrics. Ex: budget, schedule and earned value exception report, risk metrics. - Refactored several applications to work over secure network as data center consolidation eliminated local data center and took the company from over 150 to four data centers- Quickly learned business processes and developed prototypes and proof of concepts after attending meetings with customers to interpret requirements- Excelled at providing timely solutions within strict information security environment- Participated in change management board and worked on root cause analysis when issues arose

Carlsbad, Ca

More than Bikes Inc is a small athletic apparel manufacturer focused primarily on small run custom athletic apparel. Because this was a small company I contributed in many roles including:- Inside Sales Representative – Prospected and maintained client relationships via phone, email, outside sales reps, and in person meetings- Marketing Project Assistant – Oversaw sponsorship program, developed marketing collateral, tradeshow representative- Webmaster – Maintained company website including regular content updates, new product additions, processing online orders, responding to general inquiries

As a member of the US national cycling team I was a resident of the Olympic training center and spent most of the year travelling and racing in Europe. This experience taught me what hard work and high-level competition was all about; all lessons that I have applied to my business career. An untimely incident with a squirrel helped me decide that a secure future in the business world was a better life choice.

Mba, Information Systems

Business Administration, Global Business Management