Mark Foster Email & Phone Number

Oxfordshire, England, United Kingdom

Oxford, England, United Kingdom

Birmingham, England, United Kingdom

Greater Oxford Area

London, England, United Kingdom

Key Responsibilities:● Project manager for the Arlettie UK launch - Sole employee in the UK who was tasked to set-up the business from the point of us signing the lease agreement ● 7 week turnaround to first soft launch event● Sourced income from letting out the premises pre-launch. Arranged lawyers to draft lease agreements to legally let our premises for third party events which generated a healthy return of profit.● Arranged and sourced materials with contractors to finalise… Show more Key Responsibilities:● Project manager for the Arlettie UK launch - Sole employee in the UK who was tasked to set-up the business from the point of us signing the lease agreement ● 7 week turnaround to first soft launch event● Sourced income from letting out the premises pre-launch. Arranged lawyers to draft lease agreements to legally let our premises for third party events which generated a healthy return of profit.● Arranged and sourced materials with contractors to finalise the shop fit spec, arranged fire risk assessments amongst other legal requirements to ensure business is fully compliant with H&S/legal regulations.● Arranged print/installation of shopfront vinyls liaising with design team in Paris.● Secured music system, cleaning contracts, waste removal services, stationary and other required services for premises● Partnered with UK bank to provide merchant services/rates & PDQ terminals● Recruitment Manager – Recruited a fixed team of 15 staff that would be complimented with two agency contracts to facilitate the expansion of the Team dependant on the brand/needs of each particular event. Separate to this I negotiated & signed off business rates with a security firm who could provide 3 permanent officers during events.● Managed an events Team ranging from 15-45 staff, mix of internships/fixed term & agency contracts● Full Payroll accountability in which I created all relevant business documentation and took full accountability of UK Payroll each periodKey Achievements:● Successful launch of events from the newly established UK showroom● Project managed with a pro-active, entrepreneurial approach reporting to only the founder of the business in Paris to ensure a successful launch● General/Sales Manager for all brands hosted including; Dolce & Gabbana, Hugo Boss, Paul Smith, Alaia, Nicholas Kirkwood, Zilli, Escada, Pomellato - 4 days per event with turnover always in the hundreds of thousands and brands pre-booking future events. Show less

Bicester Village

Key Responsibilities:● Develop and manage a high performing team of 10, continuously raising the bar of performance through use of best performance tools ● Inspire, coach and motivate to develop the team and to promote succession planning● Identify training & development needs within the store through job analysis, appraisal schemes and regular 1-2-1s ● Accountable for the recruitment and training of personnel, maximising productivity through ongoing performance monitoring and… Show more Key Responsibilities:● Develop and manage a high performing team of 10, continuously raising the bar of performance through use of best performance tools ● Inspire, coach and motivate to develop the team and to promote succession planning● Identify training & development needs within the store through job analysis, appraisal schemes and regular 1-2-1s ● Accountable for the recruitment and training of personnel, maximising productivity through ongoing performance monitoring and reviews● Execute HR P&Ps● Cooperate and collaborate with internal and external auditors to ensure adherence to legislation● Track and finalise staff schedules and rotas; controlled labour costs to payroll● Produce structured weekly progress reports highlighting sales, staff, quality and customers. Reporting direct into HOR ● Monitor product display accuracy and appearance to implement promotions ensuring presentation pricing and signage are properly displayed to maintain in-stock conditions● Stock control Vs sales mix analysisKey Achievements:● Exceeded Bicester Village FY Plan by 20%● Increased sales density enough Vs competitors to gain promotion into the next Quartile (PSF)● Advised business on promotional calendars using data and centre trends to ensure right promotions are activated at the right time for maximum impact and returns● Recognised for taking data capture from 10% to above mainline AVGs - this is now an active outlet database that can be used to keep in touch with customers; currently have the highest sign up rate of new clients to the brand● Achieved Two of the strongest ever Audit results for Stock loss and Stock corruption. Highest units sold out of all stores, with the same resources over longer opening hours vs mainline (results received 3rd August and 28th Dec). ● The team have increased ATV & UPT while adding an extra 3.5% to conversion vs LY. This was achieved by focusing on engagement of staff and productivity through deployment planning, Training. Show less

Ashford Designer Outlet

Key Responsibilities:● Accountable for the management of one of the top 10 locations for Moss Bros in a 4500 SQFT store/Team of 20● Monitored P&L and costs including stock management, financial controls and compliance with statutory legislations● Delivered exceptional customer service, operational and commercial standards throughout the store● Maximised profitability by increasing turnover and maintaining strict cost controls● Enhanced company exposure through the… Show more Key Responsibilities:● Accountable for the management of one of the top 10 locations for Moss Bros in a 4500 SQFT store/Team of 20● Monitored P&L and costs including stock management, financial controls and compliance with statutory legislations● Delivered exceptional customer service, operational and commercial standards throughout the store● Maximised profitability by increasing turnover and maintaining strict cost controls● Enhanced company exposure through the development and implementation of a number of marketing and promotional initiatives● Significantly drove sales by engaging, training and coaching staff● Trained and developed the team to enable succession planning● Analysed sales figures and forecasted future saleKey Achievements:● Continuously delivered on targets and oversaw an eight week ‘phased’ re-fit to store● Throughout tenure the store was in the Brand and Centres top 10 in turnover rankings and top 5 for profitability within the business.● Three months into employment, selected to become support manager for the Area (twenty-three stores Including Bicester Village and Cheshire Oaks) Show less

Bicester Village

Key Responsibilities:● Assistant Store Manager in the Companies highest turnover location with responsibility for the management of a team of 25 ● Enhanced significantly the productivity by improving distribution processes of product to store ● End to end recruitment process including candidate selection, interviews and providing employment offers

Kildare Village - Republic Of Ireland

Tefl Qualification

A-Level Psychology, Business Studies, Sociology, Media Studies

Professional Cookery Diploma

Food Safety & Catering