Store Director
Current• Increased overall sales by 20% by retaining current staff and onboarding new with a strong emphasis on product knowledge and customer service. Led team to a customer-first culture.• Implemented loss prevention strategies that helped reduce shrink 5%.• Mentor current management team to get them ready for the next steps in their career. • Led a team of 30+ employees, scheduled deliveries, and enforced company policy.• Focus on creativity and improvising visual and merchandising presentations by understanding brand trends and customer trends.• Led team to understand customer trends to optimize visual and merchandising that compels the customer.• Tracked sales to determine customer buying habits by thinking outside the box.• Provide coaching/mentoring to all leaders and associates regularly.• Influence a curated product assortment that speaks to the local customer.