Mark Frankel Email & Phone Number

San Fr

San Francisco Bay Area

Manage four cross-functional teams ranging from 2 to 8 consultants focused on harnessing SQL based algorithms to audit claims data with managed care contracts in order to analyze and identify payment trendsLeverage project data to provide actionable feedback on systemic payment discrepancies, contracting shortfalls, and payer behavior to hospital.

San Francisco Bay Area

Led and managed day-to-day operations of five engagements of various team sizes for multi-billion dollar health systems throughout CA, OR, WA, and TXKey point of contact for client partners, working together to escalate payer issues, implement fixes, and provide contract recommendations for client inquiries and foster relationships with healthcare.

San Francisco Bay Area

Greater Pittsburgh Area

-Performed analysis of provider payment reform initiatives in several states, made recommendations on what reform could accomplish for Highmark and Pennsylvania to superiors based on analysis-Researched Pennsylvania hospitals and respective government officials, reported to superiors the hospital's community and political environment-Partook in.

Barcelona Area, Spain

• Performed detailed daily website check, checking functionality of updates, alerted IT department of problems in Spanish
• Managed social media communications and updates via Twitter allowing company to further interact with customers
• Conducted research on the city of Barcelona, authoring articles to use in the company’s online blog, resulting in increased traffic to company’s website

Greater Pittsburgh Area

• Developed strong communication abilities with customers in a field where customer management is key
• Practiced strong teamwork with coworkers at times of high work load
• Managed high stress situations while still maintaining a pleasant attitude and manner with customers and coworkers
• Demonstrated a high level of professionalism and reliability, receiving high praise from managers
• Created strong relationship with owners and managers, resulting in an invitation to work whenever there is a desire to do so

Pittsburgh, PA

• Researched potential clients based off compatibility to create a database to be used for a mailing list
• Established over-the-phone contact with local business executives, improving interpersonal and professional business skills
• Using phone contact with local executives, able to obtain 6 meetings with potential clients for Droz and Associates president

Bachelor Of Science (Bs), Economic Consulting, Public Policy, International Business

Studied economic consulting and public policy analysis at the Kelley School of Business

Bachelor Of Science (Bs), Business Economics And Public Policy