Mark Friedlander Email & Phone Number

Flower Mound, Tx, Us

Providing solutions and guidance to Business and Education to help them move into the growing world of Additive and Subtractive Manufacturing. Work with 3D Printing, Laser, CNC manufactures as well as CAD?CAM and Printer Farm offerings to tailor to my clients current and expanding needs.

Oklahoma City, Oklahoma, Us

Helping to align ImageNet Consulting's offerings to business's who need help in an ever progressing world and provide tools and technology to grow. Specializing in + Aditive Manufacturing around 3D printing + Managing and securing small and medium business's IT environments

Singapore, Sg

Responsible for laying groundwork for new Global Customer Success Program. Worked with sales, support, marketing, product management and engineering. Developed workflows and process responsibilities around customer onboarding to achieving business objectives.

San Jose, California, Us

Enterprise Sales Engineer partnering with sales teams for enterprise accounts in Texas. Breadth of solutions include Cloud, SOC, and Endpoint. Engage with customers to provide demonstrations, presentations, white board sessions, on our security solutions. Manage Proof of Concepts. Presentations at customer QBRs and EBCs. Engage with sales teams to strategize on account planning and customer learning events.

Sunnyvale, California, Us

People-Centric Storyteller: As a Sales Engineer, my focus is to bridge the gap between the technical and executive groups within an organization. This begins with demonstrating the technical merits of Proofpoint's value proposition, typically starting with empirical methods to the engineering/technical/messaging personalities in the room (or video conference call)

Chandler, Arizona, Us

Advising customers on Security Risks including Data Loss Prevention, Encryption and Malware and Advanced Persistent Threat protection. Determine vulnerabilities, Architect solutions and Coordinate Services • Assisted US Sales team with Security related sales.• Sold and Scoped Consulting and post sales related services• Provided internal and external training.• Liaison between multiple departments including Sales Marketing and partners

El Segundo, Ca, Us

InfoSec Practice Lead primarily focusing on: • Virtual Infrastructure Security, vShield Endpoint integration • Data Loss Prevention • Endpoint Protection, Web and Messaging Security and Encryption on Prem and cloud • Secure cloud deployments in SaaS IaaS PaaS, environments • Managed Security Services and associated security products. Responsible for solution pre-sales, architecture, project management and post sales.

Milwaukee, Wi, Us

Encryption and Compression specialist. • Supported Sales and Channel with technical sales presentations, partner onboarding, and POCs. • Product Specialist for: - SecureZIP for DLP, - Viivo Secure Storage in the Cloud, - Mobile client for iOS and Android - vZIP for vSphere.

Ferndale, Michigan, Us

Security specialist overseeing product deployment life-cycle, including: system design, deployment and documentation. Focusing on technology in the areas of Data Loss Prevention, Encryption, Desktop Endpoint Security, Messaging Security and Web Security. Provided Malicious Activity Assessments and DLP Risk Assessments for customers.

San Jose, California, Us

Customer Success before it was a title. • Worked with influential customers post sales. - Planned and executed Customer / Product Management / Engineering conferences - Liaison for customers / sales to PM for feature requests and fixes - Managed customer beta programGateway (Brightmail, SBG) and Symantec Web Gateway. • Product feature lead for SBG 9.0 covering - Usability, - Content filtering and DLP integration - Encryption - Virtual appliance deployment. • Rescued Delta/NW Airlines from an unhappy Brightmail customer to being a reference, beta tester and speaker at Symantec's Vision Conference. Resulting in over $1 million in revenue. • Rescued Six Flags account, after sales team was released. Architect and installed security platform for data-center and 15 parks. Six Flags became a reference for Brightmail and Web gateway and renewed for Symantec Protection Suite. • Authored “Best Practice Guide for Symantec Protection Suite Enterprise Edition for Gateways” • Managed customer beta testing for Brightmail Gateway 7.7, 8.0, 9.0 and Web Gateway 4.5.

San Jose, California, Us

Provide Specialist SE coverage for Symantec’s Mail Security, Enterprise Vault and IM Manager • Discovery Accelerator Ranger – eDiscovery Specialist • Architected, and delivered Enterprise Vault bakeoff using VMWare ESX hosted deployment to determine best performance between, EMC Celarra EMC Centara IBM Tivoli and NetApp for Mattel Inc. • Showcased in Video at Symantec 2007 SE Summit in Las Vegas for “Exceptional Customer Focus” • Received “Highlight Reel” Award for 2008 South West Region • Worked with Brightmail Product Management to add enhancements that resolved custom configuration requirement for Continental Airlines, which allowed for closing $200,000 sale.

San Jose, California, Us

Provided Desktop support for user desktops in Texas offices and remote support for all field remote employees. Support included hardware repair, imaging and software support. Provided network admin support for RSA, VPN, Microsoft Exchange and Enterprise Vault.

San Jose, California, Us

Provided all IT services to in North America plus after hours for Europe and Australia.Job Responsibilities included:• IT Purchasing• Firewall Admin• VPN Admin• Exchange admin• Network admin• File Server Admin

Redmond, Washington, Us

Provided technical support for Microsoft E-mail products, BackOffice and Small Business Server • One year as liaison between Development and Product Support for BackOffice and Small Business Server 2000 betas. • Managed Microsoft MVP program for Exchange. • Achieved “Over 90% Overall Very Satisfied,” Customer Satisfaction Rating • Presented on technical issues of Small Business Server to Microsoft Partners • Manned demo booths at national trade shows and conferences. • Developed and presented trainings for PSS team, unit and site. • Established Microsoft offering that provided per hour consulting to Small and Medium businesses on Small Business Server, network architecture and internet connectivity. • Created and delivered customer support training to StarNine in Berkley, CA., on Mail for AppleTalk Networks • Provided first and seconadary response support for Microsoft Server Products Including - Microsoft Exchange Server 4.0 to 2003 - Microsoft Proxy Server 1.0 to ISA Server 2000 - Microsoft SQL Server 2000 - Microsoft Mail for PC networks - Microsoft Mail for Appletalk networks

Redmond, Washington, Us

Contracted to Microsoft PSS. Hired on full time in September 1994. See Support Professional - Microsoft for details.

Redmond, Washington, Us

Managed over 300 re-seller accounts in East Dallas, East Texas and Arkansas. • Solved re-seller problems and handled various public relation functions. • Planned and executed special events and presented product demonstrations.• Primary speaker for MS-DOS 6.x Roll-out,1993, presented sales and technical seminars to Re-sellers and User Groups.

Southlake, Texas, Us

Certified Rv Technition, Rv Technical Repair And Inspection

Bachelor Business Administration, Management Information Systems

Education record

Education record

Electrical And Electronics Engineering

Mathematics And Computer Science