Mark Fromowitz Email & Phone Number

Stamford, CT, US

Manage the team responsible for the execution framework of technology initiatives across the bank using the Scaled Agile Framework methodology. Responsible for the smooth operation of the agile release train, ensuring the prioritization of the lean portfolio and successful preparation and execution of the program increment planning events.

Stamford, CT, US

Responsible for the management and strategic planning for all software testing activities across the enterprise.

Stamford, CT, US

Supervisor for Webster’s systems analyst team for all online banking and mobile projects. Responsible for mentoring newer team members and challenge veteran members to go above and beyond day to day expectations.

Stamford, CT, US

Team lead for the eCommerce group of Webster Online, the bank’s online and mobile presence, responsible for overseeing the documenting of system design specifications by analyst team based on input from the key stakeholders in order to be consumed by the development and quality assurance teams on various projects.

Stamford, CT, US

• Member of Webster's eCommerce group for Webster Online, the bank’s online presence, responsible for eliciting, documenting business requirements from key stakeholders and translating them into design specifications for.
• Coordinated the development of internal procedures and documentation methods for the Business Analyst group in order to better facilitate the requirement gathering process.
• Piloted the use of new solution requirement specification documentation to contribute to a more thorough documentation process to guide programmers through their development process.
• Meet with various business representatives to document enhancement requirements for Webster’s online banking platform.
• Documented requirement to enhance the multi-factor authentication process and site redesign for Webster Online.
• Developed detailed process workflow diagrams in Visio based on interview and group sessions with business owners.

Milwaukee, WI, US

Contracted as Senior Systems Analyst at Webster Bank.

Amsterdam Zuidoost, NL

• Key team member in the development of ING’s 8 million dollar flagship retirement plan administration system (planwithease.com®) and Master Administrator Web Content Service, targeting the servicing of over $21 billion.
• Test Coordinator responsible for the coordination of test team, documentation of defects, and presentation of findings to developers.
• Gather, document, validate and facilitate the prioritization of business requirements utilizing standard management practices.
• Evaluate current state functions/processes and responsible for developing/presenting future state solutions via Visio Diagrams.
• Translate requirements into business specifications as needed through use case analysis.
• Act as liaison between business departments and vendor, leading a positive relationship by proactively engaging both sides to ensure successful completion of projects.

New York, NY, US

Advise over 750 clients with over $8,000,000 assets under management. Providing planning strategies after defining personal financial goals. Created and maintained relationships with key members of public school administration and non-profit executives.§ Educate clients on tax sheltered annuity plans in various school systems and non-profit agencies.§.

Managed all aspects of integration of web based tracking system into backend systems of high profile clients, from gathering initial user requirements to implementation with onsite support. Managed Quality Assurance procedures both internally and on client site.§ Project Manager for back-end integration scenarios for high profile clients such as Citigroup.

London, GB

Key contact between end users in retail mortgage origination and servicing areas and systems support area relaying technical support issues to programmers as well as prioritizing and detailing system enhancement requests.§ Provided technical support to Mortgage Servicing and Origination areas, which handled national consumer market. § Worked with software.

Lead analyst in working with end users at high profile clients (Morgan Stanley, Bear Stearns) to develop, test and implement ticketing system for initial public offerings (I.P.O.) that linked to syndicate I.P.O. management software. Provided training sessions to new employees internally and externally as well as group training session for enhancements to.

Bs, Finance, Marketing

Education record