Mark Williams, Pmp Mba Email & Phone Number

Romeo, Mi, Us

Auburn Hills, Michigan, Us

Mark Williams is a seasoned IT professional with over 25 years of experience driving innovation and operational excellence in the technology sector. As the IT Director for Global Networks, Perimeter Security, SD-WAN, and Cloud Networking, he leads the adoption of advanced technologies across enterprise and global manufacturing operations. His expertise includes zero-trust-enabled solutions, software-defined wide-area networks (SD-WAN), cloud distributed network architecture, infrastructure as code (IaC), cloud infrastructure services, and operational technology (OT) security, all focused on enhancing end-user experiences and driving organizational efficiency.Mark is passionate about leading transformative programs to modernize network services across multiple global sites, enhance cloud technologies, and ensure optimal performance, security, and scalability.Previously, he held key roles at General Motors, contributing to Manufacturing Software Development, and at TRW Automotive, where he advanced Global Infrastructure initiatives.Mark holds a Bachelor of Science in Electrical Engineering from Wayne State University and an MBA in Global Technology Management. He is also a certified Project Management Professional (PMP). Dedicated to fostering the next generation of IT leaders, Mark serves on the MIS Advisory Board at Oakland University and to Wayne State University's Information Technology programs.

Rochester, Michigan, Us

Advisory Board Member for the Information & Decision Department of Oakland University for curriculum revisions, MBA concentrations, a connection point to Industry to ensure that education meets the needs of the business community. The Board also provides guest lectures, mentorships, internships, recruitment, and projects for the courses, and builds and leverages a strong Alumni network.

Detroit, Michigan, Us

Responsible for the Global Manufacturing Information Technology Program Management at General Motors, and the development and deployment of mission critical plant floor applications across all GM plants, globally. Manage the project delivery and guidance on both software development and systems deployment projects lifecycle.

Responsible for the all aspects of technology delivered solutions for the credit union organization, as well as providing leadership and oversight for all program and project management initiatives. Participate as a regular member to the executive strategic planning team, driving all identified projects for the credit union, as well as the development and execution of the organizations technology plan, annual technology budget, and support for driving Information Technology excellence throughout the credit union operations.• Provided leadership in the research, evaluation, design, and recommendations for all aspects of technology including operations system efficiency, Disaster Recovery, ATM operations, online banking, as well as all other delivered electronic products and services.• Direct the support, and administration of both the internal and external IT service delivery agent and services including programming and compliance requirements.• Implemented corporate Share point environment to host new Intranet for all internally supported functions, including custom collaborative workspace for Program and Project Management.• Delivered efficiencies and cost savings through newly designed MPLS WAN telecommunication architecture. • Implemented new Internship Program for summer and long term, low cost support personnel.• Provide both Internal and External Audit management.• Provided hands-on supervision and performance management of information technology staff. • Developed and Chair internal IT Executive Steering committee, providing quarterly updates to the Board of Directors.• Define and improve system and network operations processes. • Provided vendor management for all technology related relationships and services.

Friedrichshafen, Baden-Württemberg, De

As a certified Project Management Professional, and Global Information Technology Manager with a solid understanding of PMBOK’s project management methodology, tasked with the creation and development of a Global Information Technology Infrastructure, Program Management Office. This IT program office managed the delivery of Global IT related projects to the enterprise, ensuring efficiency and synergy. Driven on leadership, training, and support to global IT enterprise project managers and teams, the program management office successfully delivery project management support to cross functional, enterprise IT infrastructure projects. Accountable for all project management services and deliverables, including full project/program lifecycle management and the processes towards lean/continuous improvement, project/program management services, and support while leveraging the framework from the project management body of knowledge best practices.

Friedrichshafen, Baden-Württemberg, De

Responsible for global operations management, budgeting, systems design, implementation, staff, capacity planning, disaster recovery planning, and 24x7x365 operational support for the enterprise wide area network, messaging, and directory services IT infrastructure. Functional areas managed include LAN/WAN, Internet/Intranet services, security, telecommunications carrier services and hardware, business continuity planning and enterprise messaging and directory services. Managed various IT service delivery duties including the management of the corporate Global Change Management board, policy creation and management/corporate compliance, procedural development teams, as well as occupied a seat on the corporate eDiscovery legal discovery board reviews. Seasoned International travel experience, including North and South America, Europe and the Asia Pacific corridors. Services included Telecommunications Management (Data/Voice), Enterprise Messaging,Enterprise directory services (eDirectory and AD), Strategy and Finance Support, Global IT Change Management, and eDiscovery.

Friedrichshafen, Baden-Württemberg, De

Responsible for staff management, systems design, implementation, and 24x7 support for Midwest TRW Automotive manufacturing locations, including engineering centers, and corporate headquarters. This included IT project management for WAN/LAN infrastructure, desktop services, as well as all other component services in the operational desktop deployment environment

Friedrichshafen, Baden-Württemberg, De

Responsible for staff management, systems design, implementation, and 24x7 support for the Sterling Heights TRW location. • Manager of local IT services delivery and support teams.• Implemented an IT co-op program.• Responsible for all desktop, LAN, and IT business support services.• Designed, and supported LAN infrastructure, including Novell, Microsoft, and SAP.• Provided project management, as well as strategic business and financial operating plans.• Delivered disaster recovery planning, implementation and testing of key support systems.• Supported OEM quality programs including QS9000, and ISO 9000 compliance• Strategic business and financial planning• Received Award of Excellence for QS900 certification.

Managed IT services at TRW Automotive Electronics plant, supporting a 3 plant campus.

Supervised all IT work at Somanetics Corporation, from startup to full production. Including setup of ERP, LAN, Desktop PC, and other corporate sponsored initiatives.

Detroit, Michigan, Us

Work at GM Corporate Head Quarters as a co-op at Wayne State University. Hired in full time as network support analyst in the legal service support division.

Pmp Certification, Project Management Professional

Education record

Mba, Global Technology Management

Bs, Electrical Engineering