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A global knowledge and competency on the IT world , web applications, database administration : all based on Microsoft technologies.Attitude to troubleshoot and diagnose problems, implement improvements and optimizations to systems and processes.Target to serve best support possible to end user and customers , assuring reliability of systems.
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Software DeveloperMondofficeCossato, It -
Software DeveloperMondoffice Oct 2021 - PresentCastelletto Cervo, Piedmont, Italy -
Web Application Support / Operations / SreStaples Sep 2004 - Sep 2021Starting from 2014 , I have taken role of SRE with cooperation and guidance of Quill.com team ( Staples partner at that time ) on a new platform and eCommerce applications .Supported migration and integration to new backends for some of the Staples units,Monitoring, Deployments and Support of 16 websites. Platform renewal : full reinstallation and re-organization of the application and databases, OS and database servers version upgrades, on about 40 servers . Automated deployments with Jenkins / Octopus.Experienced integration with Akamai services as CDN. Latest mission ( August 2020 to September 2021 )Helping with the transition of Staples units to different new platforms and solutions, until full decomission of the central platform . Earlier ( 2004 - 2014 ) European support on e-Commerce websites for the Online channel (Staples Direct)Migration of all existing local websites hosted by 3rd part vendors, to a new common platform.Monitoring and support infrastructures and local business team activities Small developments / adding features to the ASP websites Managing and supporting ETL interfaces with local business team ( content uploads / order integration to back-end systems and ERP ) Deployment : websites and applications releases. Migrations to new hardware and technologies ( upgrading to Microsoft new OS, SQL and Framework versions ) -
It Support : Infrastructure / Application HelpdeskMondoffice Srl ( Staples Italy ) Nov 2001 - Jun 2004Company infrastructure full migration to new buildings ( support to implementation : new data center , new telephone switchboard and networking , new warehouse devices, more than 200 workstations )User support / help desk on hardware, devices and applications.Development : utilities for IT support and application extension for end users.Network and systems integration with Staples (USA)
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It Services : Hardware Support / InstallerHal Service S.R.L. Jun 1995 - Oct 2001Hardware setup and maintenance for computers, printers, devices, network and IBM mainframes . Customer support on-site and remote to troubleshoot and fix problems.
Marco Grosso Skills
Marco Grosso Education Details
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I.T.I.S. "Q.Sella" Biella - ItalyIndustrial Electronics Technology/Technician
Frequently Asked Questions about Marco Grosso
What company does Marco Grosso work for?
Marco Grosso works for Mondoffice
What is Marco Grosso's role at the current company?
Marco Grosso's current role is Software Developer.
What is Marco Grosso's email address?
Marco Grosso's email address is ma****@****les.com
What schools did Marco Grosso attend?
Marco Grosso attended I.t.i.s. "q.sella" Biella - Italy.
What skills is Marco Grosso known for?
Marco Grosso has skills like Commerce, Operations.
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