Responsibilities/Tasks: Operations Support assists the Production Department in organizing and executing critical day to day functions and priorities. They optimize departmental performance through accuracy, timeliness and communications to best serve our customers.Ensuring the assigned systems are fully operational and functioning effectively at all timesCoordinating with internal teams and clients to diagnose, document, and resolve reported issuesAssisting with the documentation of system processes and proceduresEnsuring compliance with all corporate policy and proceduresMaintain daily logs of operational issues and address customer issues promptly and accuratelyExecution of clients’ orders for currencies, commodities and CFDsMonitoring and checking instruments prices on major international financial exchangesAnalyzing research data reports for fluctuations in international financial markets on a regular basisStaying up-to-date with financial news related to the products including different currencies, stocks, gold, oil and gasSharing information with clients and colleagues and analyzing market trends and movementsMaintaining deal recording and P&L on a daily basis, including end-of-day reporting, investigation of breaks and providing commentaries on client’s accountProviding updates on client regarding holidays, starting and expiration of productsProviding Commission Report on a monthly basisEnsuring all system are running including all set up on MT5 Admin (Live and Demo accounts)Coordinating with various internal departments to enhance customers’ trading experience

Role DescriptionThe Risk and P&L teams are responsible for producing T0 and or T&1 daily profit-and-loss and risk reports for their respective trading desk. They ensure that figures are validated based on existing controls and the P&L is properly explained/substantiated. Any manual adjustments posted are feed through to the relevant Transaction Accounting team as part of their daily/monthly reconciliation processesTrading Risk & P&L roles have the following common characteristics:Produce daily profit and loss for the business unit/trading centerProvide necessary transparency of controls done either for quality assurance or for final validation and control performanceObtain necessary sign-off from Front-Office (Traders) of the reported P&LLiaise with different support teams for escalation and remediation of daily issues encounteredWork with GBS Transaction Services, Transaction Accounting and Business Control to understand/complete trade-to-book process of a transactionWork with different stakeholders to improve existing processes and outputsResponsibilities/Tasks:Collating, validating and Saving Vanilla Market dataRunning Risk Engines and sanity checking output , and correcting and rerunning errors if requiredChecking EOD reports to ensure accuracy and completeness of New Deals and Amended TradesAgreeing the Flash P&L with the trader and obtaining sign off Liases with other GBS teams (i.e. T+1/TS) to ensure breaks are cleared on a timely basisEscalates aging and/or contentious issues in daily reports

Treasury and Securities Services – Edinburgh Static Data Responsible for setup and maintenance of all securities on various databases and includes all marketable securities traded on worldwide markets for example equities, bonds, currencies, derivatives etc.The primary role of the Static Data Sr. Team member would be to setup and maintain assets various assets across JP Morgan systems and respond to queries from internal and external clients on a timely basis.

Market Risk Management - Pricing & Valuation and Performance Measurement & AttributionSuccessfully migrated two major processes: Performance measurement and attributionreporting (PM&A) and pricing and valuation (P&V) from the Market Risk Management.Department of the Manulife Asset Management Toronto Head Office to MBPS Manila SharedServices.Responsible for daily and monthly pricing analysis of all securities in the general funds; conducts market research to substantiate price movements, credit rating events, corporate actions and the like.Prepares daily risk report and rationalization as well as monthly written commentary for month over month variance changes in all assets of the firm.Provides performance measurement and attribution reporting of fixed income and equity portfolios managed by the firm in its London, Hong Kong and Asian Territories on a monthly and quarterly basis including verification, reconciliation, analysis, and generation of reports.Market Risk Management - Investment Reporting (Risk & Compliance)Maintenance of global connections entity database which entails connecting newly-bought securities to their respective parent companies.

U.S. Insurance GroupJohn Hancock - Disbursement TeamReview, analyze, interpret and update the client’s request.Transaction types include: Policy changes (name change, address change, insurance verification), Titles (beneficiary, collateral assignment, SS No. changes), Billing (PAC changes, premium mode changes, billing referrals), Authorization requests, Disbursements (Loans, dividend related requests, surrenders, 1035 exchange (Internal & External), Premiums.Mastery and comprehension on the effect of the various disbursements transactions on the inforce status of client policies, as well as the financial risks involved in processing such transactions.Mainframe processing of disbursements transactions according to process training and product-specific guidelines, as well as industry standards and compliance regulatory requirements.Generate letters and communicate to clients regarding status of their requests.