Consulting practice focused on delivering end-to-end development services to small and medium sized beverage and cigar retail clients. Areas of expertise include owner's representation of: • Project planning and management • Budgeting and market projections • Site selection and real estate negotiation • Facility design, space planning, and fixture selection • Architectural drawings and permitting • Vendor evaluation, selection, contract negotiation, and construction management • Refrigerated cooler and wine/beer dispensing equipment design and installation • Security and AV system design and installation • Interior and exterior signage design and installation • Other services as requestedFanatical approach and commitment to: • Cost effective design • Speed to market • Efficient and effective project management and business rollout • Client communication and satisfaction

Spearhead new market penetration initiatives, including detailing strategies for new store designs and layouts and managing start-to-finish construction and launch of new superstore locations for $2 billion wine and spirits retailer. Authorize architectural plans; select, hire, and supervise contractors, administer project budgets, manage change orders, and project close-out. Play key role in landlord/tenant negotiations as corporate representative, and provide post-launch expertise to address any construction or facility problems. Protect return on investment by reviewing annual contracts to ensure optimal pricing, products, and service levels, and evaluate life cycle costs for design and specification changes. Captain strategic planning efforts, defining departmental goals and initiatives. Contribute to human resource hiring, teaming with Senior Vice President to determine and meet staffing needs. • Launched Project Management Department in collaboration with Vice President during 2nd year of employment. • Secured and handled $3M+ in annual contracts with vendors ranging from lighting, flooring, and carpentry specialists to IT, low-voltage cabling, and security system providers as well as HVAC equipment service providers.• Realized 18% average savings on new store openings by auditing and consolidating existing vendors over 18-month period. • Created and oversaw new-employee on-boarding process encompassing orientation and training. • Authored, introduced, and implemented departmental policies and procedures.• Regularly selected to head new departmental initiatives, and invited to join executive staff on Strategic Planning Committee during 1st year of employment.• Directly managed between six and ten nationwide construction or capital improvement projects annually, valued at $1-3 million each.• Designated as bridge department head in Vice President’s absence during appointment of current Executive VP.

Piloted initiatives to market and sell satellite-based remote communication service to domestic and international non-government organizations (NGOs), public institutions, and foreign governments. Drove business growth by strategically placing and positioning products. Conducted primary and secondary market research and pre-qualified clients. Supervised creation of marketing collateral, including developing website marketing plan and directing site design and content. Oversaw 1st-level customer service and partnered with network operator and hardware vendor to deliver 2nd-level service.Contributed to new product development by researching and evaluating client usage as well as industry and market trends and presenting findings to company management, hardware vendor, and network operator. Assisted in facilitating frequency coordination among network operator, FCC and ITU. Supported personnel hiring activities. Represented company at trade shows and conferences both domestically and abroad. • Developed and inaugurated customer service and support processes, including establishing policies and procedures for customer relationship management (CRM), trouble ticketing, and vendor selection. • Propelled efforts to secure international licensing of communication service, including providing product and organizational information to local regulatory authorities. • Invited by International Telecoms Union to display and promote remote communication solution to international development community at annual conference in Johannesburg, South Africa.

Headed creation of fully owned German retail telecommunications subsidiary, architecting business and marketing plan and formulating operational processes. Supervised implementation of operating plan. Oversaw financial reporting, tracking monthly reports and measuring the same against established plan. Led vendor partnerships, issuing requests for proposals (RFPs) and reviewing responses to the same. • Played key role managing joint venture network investments in Germany, France, Spain, and Hong Kong, including training partner management team and cultivating collaborative relationships between corporate management and joint venture management.• Reporting to VP, launched Teligent Professional Services organization to deliver marketing, development, and operational consulting services to joint venture partners.

.PREPARED INTERNATIONAL LICENSEES OF SATELLITE BASED TELECOMMUNICATIONS COMPANY FOR COMMERCIAL LAUNCH- Developed, implemented and maintained Commercial Launch Matrix identifying all necessary business inputs for new licensees to enter commercial service; Conducted on site evaluations and assessments; Coordinated resources and documentation to assist in meeting commercial launch commitments; Created documentation on procedures, best practices and lessons learnedASSISTED LICENSEES IN IMPLEMENTING BUSINESS SYSTEM- Developed, maintained and executed implementation plan to prepare new licensees for using proprietary business system; Conducted on-site implementation plan reviews; Supported implementation process through identifying and creating documentation and coordinating and hosting training visits