Mark Garrett Email & Phone Number

Nashville, Tn, Us

Nashville, Tn, Us

Nashville, Tn, Us

Nashville, Tn, Us

Member of Senior Leadership Team and responsible for the implementation and success of HR strategy. Also aimed at supporting and reinforcing high performance leaders and colleagues.• Engagement: Overall and RN employee engagement above HCA Healthcare and industry benchmark. Created "walk-a-mile" program to build and strengthen trust between colleagues and senior leadership• Retention: Reduction in rolling 12-month turnover from 25.7% to 13.4% (All Skill) and 18.9% to 8.9% (RN)• Talent Management: Recognize and assess high performers aligning the right leader in the right role.• Credible Collaborator serving as an internal consultant and primary resource for advising operations leaders on business decisions involving people• Champion for culture development, employee engagement, and patient satisfaction initiatives. Creation of Volunteer Services program to enhance the patient experience• Oversee or support HR functions including leadership development, employee relations, compensation, payroll, recruitment, policy development, workers’ compensation and employee health.

Nashville, Tn, Us

Continuing to grow within HCA's Human Resources Group, I am assigned a portfolio of 500+ employees. ▪ Increased management effectiveness by developing a multi-source operational report of key metrics including, employee engagement, turnover, succession planning, and leader development activities▪ Revised behavioral-based peer interview questions to better align with St. Mark’s core values▪ Provided training to directors to enhance employee-leader rounding effectiveness▪ Managed license and certification compliance for all 1600 employees of the hospital▪ Reviewed wages and proposed corrections based on years of experience analysis▪ Supervised management in all warning and termination matters to employees within my portfolio▪ Represented HR in the Employee Advisory Group which addressed employee satisfaction matters

Nashville, Tn, Us

As part of the HCA Human Resources Group, I worked directly with the VP of HR to transition from facility-based transactional work, to HCA's innovative OneHR model. This change focused on becoming strategic partners of the business. I shared joint responsibility for all 380 employees, assisting in HR related matters and employee relations.▪ Increased employee participation in engagement survey by 8% to 97%, and satisfaction scores by 5% to 77%▪ Reduced rolling 12-month turnover from 17.4% to 12.1%▪ Developed the MVH Leadership Academy curriculum for improving leadership skills▪ Streamlined new employee orientation to reduce administrative inefficiencies and improve employee satisfaction▪ Led monthly trainings to develop directors’ system/process proficiencies▪ Saved $20,000 through more precise tracking and use of department budgetWorker’s Compensation Injury Coordinator▪ Secured $37,000 credit for the hospital through the HCA Healthy Work Environment Incentive Program▪ Improved Environment of Care Safety Audit Sheet to reflect department needs, reducing time to complete by 20%

Master Of Business Administration - Mba

Bachelor’S Degree, Business Management: Organizational Behavior/Human Resources