Mark Beck Email & Phone Number

London, England, United Kingdom

I have a strong track record of responding to moderation complaints and am regularly able to process over 500 in an hour at peak times; with a successful 97% resolution and accuracy rate in line with client standards and satisfaction. I manage social media accounts across various platforms, including YouTube, X, Facebook, and instagram; and am proficient in identifying relevant disinformation on these platforms. I work with clients such as BBC News and BBC Studios to deliver effective community moderation and support on sensitive news topics such as the conflict in Israel/Palestine, the Russian invasion of Ukraine, and global elections. I ensure that all content posted complies with relevant legal guidelines and enhance user experience to create healthy online communities. I have a strong understanding of user safety in online spaces alerting relevant authorities to any user safeguarding issues within 5 minutes of becoming aware of them, and I have not missed a potential safety issue in 3 years of full time content moderation.

London Area, United Kingdom

High profile projects included delivering Croydon Council's borough wide survey of resident satisfaction with council services; and leading focus group discussions on community recover for Kensington & Chelsea Council following the Grenfell Tower disaster.I engaged directly with the public in both door-to-door surveying and in focus groups. I displayed professionalism in respecting confidentiality of public responses to data collection, and was praised by respondents for my interpersonal skills and ability to show empathy in response to their concerns.

London, United Kingdom

I oversaw markdown and sales figures for over 20 departments, developing strong organizational and attention to detail skills. I was responsible for developing and executing a new faster system of recording markdown figures, resulting in reports being delivered much faster on a week-by-week basis. Additionally, I proved myself to be a team-player in assisting colleagues with enquiries regarding store figures and assisted in completing tasks beyond my brief.

Harrow, United Kingdom

I assisted in getting 90% of students into their chosen choice of grammar school for that year by providing specific tailored instruction in English reading and writing. I proved myself to be a adaptable and flexible communicator, adapting myself to the needs of every student individually.

Master Of Arts - Ma, International Politics, Distinction

Full Scholarship Awarded I have demonstrated the ability to dissect the process of making foreign policy in various states around.

Bachelor Of Arts - Ba, History & Politics, 1St

I specialize in my ability to communicate complex political ideas through essay writing, with my specialist areas being modern Britain.