An accomplished Technology and Transformation Director with cross sector experience and a track record of driving major growth, quality, efficiency and client satisfaction via motivational leadership, strategic development and robust operational management. Brings strong technical acumen and proven skills in IT service management and leading in the end-to-end delivery of complex change and transformation programmes. Proficient in P&L management, quality assurance, business development, training & staff development, client relationship management, onboarding, vendor management and ensuring regulatory compliance. A dedicated, adaptable and resilient leader with a proactive, analytical and results-driven approach. Renowned for rapidly delivering pragmatic solutions to complex challenges and establishing collaborative, enduring and productive relationships with internal and external stakeholders.