Mark G. Dobson Email & Phone Number

Central Andros, The Bahamas

Government contractor supporting naval operations

Usa

Providing accounting and financial services to clients as well as consulting on project managment, process improvement and product distribution.

Atlanta Metropolitan Area

Great Atlanta Area

A global employment screening, risk compliance and due diligence services firm primarily serving the industry as an outsourced international search operation for credit reporting agencies and risk management firms, providing international screening in over 192 countries worldwide. Transitioned to Software-as-a-Service business with focus on WorldWatch Plus®, a flagship product for Know-Your-Customer (KYC), Anti-Money Laundering (AML) and global due diligence. https://worldwatchplus.com

Tampa, Fl

As SVP / Strategic Account Lead, I managed strategic partnerships with carriers and clients, and executed contract renewals and negotiations. Regularly interacting with executive management, I delivered presentations to them. I also led Client Relationship Teams on marketing, sales, billing, program management, membership retention, distribution, and underwriting. With organic business development, I captured a $15M increase in annual revenue.I increased average contribution margins on… Show more As SVP / Strategic Account Lead, I managed strategic partnerships with carriers and clients, and executed contract renewals and negotiations. Regularly interacting with executive management, I delivered presentations to them. I also led Client Relationship Teams on marketing, sales, billing, program management, membership retention, distribution, and underwriting. With organic business development, I captured a $15M increase in annual revenue.I increased average contribution margins on accounts from 20% up to 45%, and secured long-term contract renewals that generated $100M in annual revenue. Show less

Tampa/St. Petersburg, Florida Area

At MetLife, I oversaw the day to day operations of 10 direct reports and 130 employees with technology and administrative budgets of $22M. Managing vendor relationships, overseeing billing, customer service, and general policy administration, I steered operations towards long-term growth with Lean Business Operations. I successfully increased productivity by 200% while cutting annual costs $7.5M with a system transformation.Some of my other proudest achievements in this role… Show more At MetLife, I oversaw the day to day operations of 10 direct reports and 130 employees with technology and administrative budgets of $22M. Managing vendor relationships, overseeing billing, customer service, and general policy administration, I steered operations towards long-term growth with Lean Business Operations. I successfully increased productivity by 200% while cutting annual costs $7.5M with a system transformation.Some of my other proudest achievements in this role included reducing broker complaints by 90% and thereby removing $600K expenses, generating savings of $500K and increasing annual profits by $1.2M with proper business practice alignment, and coordinating with vendors to develop and implement a lock box improvement and automation that saved $270K. Show less