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Mark Gebhardt is listed as Strategic Account Manager, Kaon Interactive based in Hingham, Massachusetts, United States. AeroLeads shows a work email signal at ptc.com and a matched LinkedIn profile for Mark Gebhardt.
Mark Gebhardt previously worked as Strategic Account Manager at Kaon Interactive and Principal Customer Success Manager at Ptc. Mark Gebhardt holds B.A., Dtc Major | Mis Minor from Washington State University.
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A Senior Enterprise Sales and Support Services Account Manager with over 15 years of customer-facing experience, I specialize in driving customer success and delivering measurable value through strategic account management. With a calm and dedicated approach to technology and software solutions, I believe in building trusted partnerships with enterprise clients, ensuring their voices are heard, and aligning their needs with internal teams to achieve business-critical outcomes. Having thrived in both large corporations and agile startups, I bring adaptability, insight, and a proven track record of fostering long-term customer loyalty.
Listed skills include Project Management, Information Technology, and Saas.
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Greater Boston
Key member of the Sales and Business Development team• Collaborated with Account Executives to establish strategic visions and tactical plans for client success. • Partnered with enterprise clients to strengthen relationships, identify growth opportunities, and drive new business. • Successfully managed a book of business with an annual sales quota of $1.2M, achieving revenue goals in 2023.
Greater Boston Area
• Drove Annual Recurring Revenue (ARR) growth by fostering product adoption and guiding customers through onboarding.• Conducted quarterly Executive Business Reviews to share progress and strategic recommendations with key stakeholders.• Leveraged customer sentiment and milestone tracking to improve account health and satisfaction.
Boston, Massachusetts, United States
• Acted as the primary liaison across PTC teams, coordinating support for critical deadlines and milestones.• Advised customers on implementation and upgrade projects, ensuring alignment with their strategic objectives.• Facilitated corporate escalations and resolved complex technical challenges.
Boston, Massachusetts, United States
• Managed technical support for high-profile enterprise accounts, coordinating with internal teams for seamless client experience.• Advised on implementation and upgrade projects, ensuring timely support for critical milestones.• Facilitated corporate escalations and served as the primary contact for resolving complex technical challenges.
Portland, Oregon Area
• Proactively managed technical relationships for multiple online banking clients, driving customer technical issues to resolution.• Coordinated client change controls, upgrades, releases, documentation, training, and issue management.• Developed long-term partnerships with clients to ensure their success and maximize their investment value.
Vancouver, Washington, United States
• Acted as liaison between R&D and Customer Assurance, identifying customer impact issues with product design throughout 10+ prototype development life cycles.• Responsible for reliability evaluation and testing of printer products under development, collaborating with R&D engineers to track test progress. Authored test plans for HP Design Evaluation Test Lab operators to follow in order to test printer HW, SW, FW, and ME/EE design variations. • Managed technical documentation on department intranet sites, improving flow and manageability of test data for R&D customers.
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Mark Gebhardt is listed as Strategic Account Manager, Kaon Interactive.
AeroLeads has found 1 work email signal at @ptc.com for Mark Gebhardt.
Mark Gebhardt is based in Hingham, Massachusetts, United States.
Mark Gebhardt has worked for Kaon Interactive, Ptc, Fiserv, and Hp.
You can use AeroLeads to view verified contact signals for Mark Gebhardt, including work email, phone, and LinkedIn data when available.
Mark Gebhardt holds B.A., Dtc Major | Mis Minor from Washington State University.
Mark Gebhardt is listed with skills including Project Management, Information Technology, and Saas.
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