Mark George Email & Phone Number

Calgary, Alberta, Canada

Calgary, Alberta, Canada

Charter provides an integrated set of solutions and professional services that enable Energy, Resources and Industrial Manufacturing companies to embrace digital transformation to optimize production, boost profitability, improve employee collaboration and the customer experience, plus enhance ESG reporting and compliance. Understanding that data capture and analysis is a key contributor to a successful transformation, we work with our clients to align their business objectives with the digitization strategies we know from experience to be most effective. This alignment is critical in scaling their business and unlocking the gains in productivity, profits and growth in enterprise value. Charter's business proposition minimizes the time spent on technology and tools by focusing on providing strategic data insights that measure performance, support decision-making and grow your business.

Calgary, Canada Area

EdgeMark provides strategic, operations and financial advisory services to private and public mid-market oil and gas companies, emerging technology companies and organizations across diversified industries including hospitality, real estate, financial services, and construction. We assist in raising capital for complex M&A transactions, domestic/international expansion, leverage innovation to drive product & service line expansion, and market roll-ups/industry consolidation. Further, we can provide advisory services to assist with capital restructuring, refinancing, improving operational or strategic focus, and transformational turn-arounds.

Calgary, Canada Area

Restructured a privately-owned fuel distribution trucking company to leverage market consolidation and diversification opportunities. Established, implemented and communicated the strategic direction of the company. Accountable for defining financial performance metrics, KPI’s, reporting to the Board and delivering results. Collaborated with the management team to identify, recommend and implement new processes, methodologies and tools to improve the customer experience. Leveraged the vision of ERS2.0 to align the organization to effect significant change and implement new strategic objectives while fostering a culture of accountability, integrity, safety and operational excellence. Set policies, practices, standards, and safety measures to ensure effective and consistent customer service.

Calgary, Canada Area

Led the sales of professional services to companies in the oil and gas industry across the globe. Worked in collaboration with the partners to develop innovative proposals, lead the pursuit and close new opportunities for private and public clients considering mergers and acquisitions, restructuring, corporate tax, audit, accounting and consulting. Created and implemented sales and customer engagement programs to substantially increase PwC’s market share in the junior oil and gas sector as well as the oilfield service sector. Re-positioned PwC as a market-leader and be seen as a ‘business advisor’ (not just an auditor) in the very competitive professional services segment of the oil and gas industry. Responsible for developing and measuring KPI’s, quarterly and annual reporting, and Customer Relationship Management.

Provided sales, marketing and operations consulting to support founders of start-up technology companies scale their businesses. Leveraged market information and data-driven insights to refine GTM strategies and business plans. Helped organizations realize outstanding performance and facilitated dramatic improvements in operations management, setting/measuring KPI’s, marketing ROI and sales performance. Collaborated with a Canadian-based startup company to reposition their network appliance to be the number one solutions provider in the multi-service branch gateway market.

Turned a passion for building into a fully integrated construction and real estate development company focused on general contracting, residential subdivisions, commercial/tenant improvements, custom homes, complex renovations, land development, real estate brokerage, property management and interior design services throughout Phoenix, AZ. Responsible for managing diverse projects with competing timelines, top-line growth, operational performance and bottom-line results. Transformed construction norms by delivering a quality product on-time and on-budget - Customer satisfaction demonstrated through repeat business and referrals. Achieved above average profitability through operations control, cost management and providing a total solution package to our clients. Led all client/supplier negotiations and construction process to final delivery of finished product – rolled up my sleeves to “Get it done”.

Led the merger of field organizations from Japan to Australia and from Singapore to India, transforming a 100-year-old engineering company into a flexible and fast paced internet company. In collaboration with the SLT and BU leaders, created and implemented the GTM strategies and sales/customer service programs across all delivery channels for the region. Responsible for regional pipeline management, setting KPI’s, dashboard tracking and monthly reporting to the Executive team. Developed strategic alliances with leading service providers and integration companies to win corporate and SMB clients across multiple industries. Overhauled operations, processes, and consolidated facilities resulting in year over year savings of 20%. Exceeded annual performance targets through specific investment opportunities in India and China, as well as the roll-out of new IP-Telephony products. Led multi-faceted communications and brand strategy throughout the APAC market – coordinated/aligned with Corporate strategies/messages to ensure brand consistency throughout the globe.

Supported Japanese president in re-build of management team and operations in an underperforming region. Collaborated with Sales, Marketing, Customer Service, Operations, Finance and HR/Legal. Responsible for leadership and direction of the cross-functional teams including execution of the GTM plans and delivering profitable growth that had not been achieved to date. Led the project team in collaboration with corporate product, engineering and manufacturing to design, build and sell a new work group switch product exclusively for the Japanese market. Negotiated a distribution agreement with Mitsui and an innovative OEM agreement with Fujitsu resulting in incremental sales of >$300M.Captured market share from Cisco in telecommunications, commercial and government sectors, catapulted customer satisfaction by 80% and grew regional revenue by 100% in less than 12 months.

Repositioned company in the market as a total solution provider through cross-functional recruitment, team building and training as well as focused marketing initiatives to capture market share from Cisco and 3Com. Planned and managed the successful implementation of strategic customer and partner programs at the field level in Canada that accelerated growth and profitability. Forged new business relationships with system integrators such as IBM, Bell Canada and PwC resulting in revenue doubling in less than 12 months. Won significant new business with clients such as CIBC, Bank of Montreal, Bell Canada, University of Western Ontario, and Federal Government departments such as Canada Post. Built and led the Sales, Marketing, Technical Support, Customer Services, Operations, and Finance teams – in collaboration with peer executive leaders in Americas and at HQ.

Directed the organization through numerous mergers, acquisitions and down-sizing activities without compromising employee, customer and partner satisfaction. Determined business strategies, marketing components and territory operational plans for the sales of hardware, software and consulting services. Responsible for forecasting, reporting and performance to targets/KPI’s across sales, operations and customer service teams. As the leader of the Network Product Business Unit in Canada and the Northern US, implemented an aggressive distribution strategy with Anixter that doubled our business within 12 months. Managed and led teams in matrix environments. Won numerous awards for over-achievement of financial objectives.

Led the rebuilding of the company's reputation in the marketplace by focusing on developing major accounts, growing partner sales and improving customer satisfaction. Created teams of technical support and sales people that could present a credible business solution that distinguished Honeywell's offerings from the competition. Won the Million Dollar Club award for significant new contracts in the oil and gas sector as well as the provincial government.

Executive Development Program

Honors Bachelor Of Business Administration, (Co-Operative Option)

* Executive Development Program - The Banff Centre for Management Studies * Numerous sales, marketing and management development courses