Mark Ghobril Email & Phone Number

Lebanon

Beirut, Beirut Governorate, Lebanon

• Management of workshop schedules and production activity.• Recruitment and line management of mechanical, electronic and body workshop technical staff. • Health and safety within the workshop area.• Training staff members in workshop.• Maintenance and selection of appropriate equipment and tools.• Assembly of tools and products.• Stock control and ordering of relevant materials or components. • Communicating with the mother company for technical data and • Make sure that all the vehicle repair, maintenance, and other tasks are assigned to the technical personnel and are being carried out in a professional and proactive manner.

Beirut, Beirut Governorate, Lebanon

• knowledgeable about the product• Identify prospective customers, lead generation and conversion• Contact new and existing customers to discuss needs• Emphasize the features of products to highlight how they solve customer problems• Answer questions about the products• Negotiate prices and terms and prepare sales agreements• Collaborate with colleagues in many different sectors• Maintain contact lists and follow up with customers to continue relationships

Beirut, Beirut Governorate, Lebanon

• Monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.• Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.• Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.• Monitoring department issues and client complaints to create methods to lessen recurring issues.• Helping to train new employees in company procedures.• Parts organizing and inventory.

Zahlé District, Beqaa Governorate, & Jounieh, Keserwan-Jbeil Governorate, Lebanon

Proactively identify sales opportunities for parts and services related to heavy equipment and machinery.Develop and maintain a pipeline of leads and prospects through cold calling, networking, and referrals.Conduct product presentations and demonstrations to showcase the features and benefits of parts and servicesBuild and maintain strong relationships with existing and potential clients, understanding their needsProvide exceptional customer service by addressing inquiries, resolving issues, and ensuring client satisfaction.Regularly follow up with clients to identify opportunities for upselling additional products and services.Develop a thorough understanding of the heavy equipment, machinery parts and services offered by the company.Stay updated on industry trends, product developments, and competitor offerings to effectively position our products and services in the market.Collaborate with the technical support team to address client inquiries and provide technical assistance as needed.Maintain accurate records of sales activities, customer interactions, and sales transactions using CRM software.Prepare sales reports and forecasts to track progress against sales targets and goals.Coordinate with the sales and service teams to ensure timely delivery of parts and services to clients.

Beirut District, Lebanon

Set, prepare, and confirm appointments with customers. Greet customers in a friendly manner.Determine vehicle needs.Use a consultative selling process to assist customers in planning for ongoing required maintenance for their vehicle.Communicate with different team leaders and technicians to ensure the timely completion of work.Read codes and faults to explain to the customer the issue.Follow up with customers on the status of their vehicle and satisfaction.Set and achieve targeted sales goals.Control and ensure all jobs were performed properly.

Mar Mikhael, Achrafieh

Invoicing on ONE UP by MY ERPCoordinate with the drivers to plan and organize deliveryConsulting for new restaurants and pubsWorking as part of the sales team to develop both new and existing marketsIdentifying and then researching potential leads and opportunities.Involved in developing sales & pricing strategiesCollecting all the information required to create a request for an estimateConstantly developing existing sales processes that will generate sustainable growth.Approaching sponsors and purchasing product

Beirut District, Lebanon

Vehicle maintenance, incident reports, and follow-up on logbooksPlanning and scheduling daily movementTraining drivers on careful driving, reporting any mechanic problems and maintenance follow upMonitoring vehicles by GPS, speeding, over-revving harsh breaking, and undefined stopsSafe to loadMechanical InspectionAssisted my manager in the oil departmentInvoicing on the SAP programFollow up with customers and sales representativesPlanning daily distribution movementStock inventoryOrder and organizing

Hadath, Mount Lebanon Governorate, Lebanon

Proactively identify sales opportunities for parts and services related to heavy equipment and machinery.Develop and maintain a pipeline of leads and prospects through cold calling, networking, and referrals.Conduct product presentations and demonstrations to showcase the features and benefits of parts and servicesBuild and maintain strong relationships with existing and potential clients, understanding their needsProvide exceptional customer service by addressing inquiries, resolving issues, and ensuring client satisfaction.Regularly follow up with clients to identify opportunities for upselling additional products and services.Develop a thorough understanding of the heavy equipment, machinery parts and services offered by the company.Stay updated on industry trends, product developments, and competitor offerings to effectively position our products and services in the market.Collaborate with the technical support team to address client inquiries and provide technical assistance as needed.Maintain accurate records of sales activities, customer interactions, and sales transactions using CRM software.Prepare sales reports and forecasts to track progress against sales targets and goals.Coordinate with the sales and service teams to ensure timely delivery of parts and services to clients.

Broumana Head Office

Cost consultingAutoCAD 2010Bill of quantitiesMS word/excelProjects I worked on (Waterfront city, Jeddah Airport) and many other projects

Certificate, Sales Representative

Technical Certificate In Surveying, Quantity Surveyor

Certificate, Quantity Surveyor

Technical Degree, Electromechanical

Technical Degree, Climate Control

Education record