Mark Glancy Email & Phone Number

Brixham, Gb

Brixham, Gb

Torbay, England, United Kingdom

An IT Project Manager, within a demanding and fast-paced environment, that continually offers excellence and ensures end products supports business directives, associated with specific initiatives and assign resources based on those goals.Within my tenure, I have managed projects which included:• Software development• Mobile application development• Database management• Backup and recovery• Software implementation• Hardware installation• Network… Show more An IT Project Manager, within a demanding and fast-paced environment, that continually offers excellence and ensures end products supports business directives, associated with specific initiatives and assign resources based on those goals.Within my tenure, I have managed projects which included:• Software development• Mobile application development• Database management• Backup and recovery• Software implementation• Hardware installation• Network configuration• Infrastructure managementMy tasks include the following:• Project planning, setting goals, project milestones and completion plans.• Maintaining schedules and budgets for each project.• Managing team members.• Distributing tasks to project team members.• Presenting project plans.• Tracking the progress and performance of team members.• Assessing and taking proper action to account for risk.• Leading meetings between teams and other stakeholders Show less

Blandford Forum, England, United Kingdom

IT Operations Manager, within the the first and newly formed Cyber organisation for the British Army. I have harnessed extensive knowledge, skills and experiences, within Project, Information and Cyber Security, to ensure all output and deliverables are maximised.• Lead a Project, on behalf of a £multi-million Programme, which aims to enhance as to how the British Army manages and trains its personnel in the future.• Successfully delivered the Project, which saw me coordinate a… Show more IT Operations Manager, within the the first and newly formed Cyber organisation for the British Army. I have harnessed extensive knowledge, skills and experiences, within Project, Information and Cyber Security, to ensure all output and deliverables are maximised.• Lead a Project, on behalf of a £multi-million Programme, which aims to enhance as to how the British Army manages and trains its personnel in the future.• Successfully delivered the Project, which saw me coordinate a workforce of 350+ personnel during a global pandemic. Ensuring that outputs were met and within GDPR and Security parameters. Show less

Blandford Forum, England, United Kingdom

As the Training Manager for 500 personnel within the Defence ICT Sector. I led the long term planning, design, management and delivery of individual and collective training activities across the full spectrum of the organisation.• Managed a course budget of £500,000• Managed a resource budget of £750,000• Ensured the organisation met its training needs to be certified by the Ministry of Defence• Delivered multiple large scale collective training activities for 300+… Show more As the Training Manager for 500 personnel within the Defence ICT Sector. I led the long term planning, design, management and delivery of individual and collective training activities across the full spectrum of the organisation.• Managed a course budget of £500,000• Managed a resource budget of £750,000• Ensured the organisation met its training needs to be certified by the Ministry of Defence• Delivered multiple large scale collective training activities for 300+ personnel• Designed a number of technical courses to ensure ICT technicians were able to conduct their tasks Show less

Falkland Islands

I was the sole Spectrum Manager for the entirety of the United Kingdom oversea territories, South Atlantic islands, acting as the single point of contact for all spectrum related information for both civilian and military use. I regularly coordinated with the the Falkland Island Government, Defence Force and blue-light services, to ensure robust Communications and IT networks were established and maintained, so that command and control was maximised.• I initiated a project which… Show more I was the sole Spectrum Manager for the entirety of the United Kingdom oversea territories, South Atlantic islands, acting as the single point of contact for all spectrum related information for both civilian and military use. I regularly coordinated with the the Falkland Island Government, Defence Force and blue-light services, to ensure robust Communications and IT networks were established and maintained, so that command and control was maximised.• I initiated a project which greatly enhanced the standing communications network between strategic Defence and Governmental agencies. Show less

Blandford Forum, England, United Kingdom

Specialised residential course, which greatly enhanced my skills as an ICT Manager.Exposure to frameworks and best practices such as;• Project Management - PRINCE2, Agile, DevOps, Kanban and SCRUM.• CCNA Routing and Switching.• ITIL v3 Intermediate.• ISO 27001.• ICT Management.• IT Security Officer.• Cryptographic and Protectively Marked Material Management.• PRINCE2.On completion of this course, I was awarded an FDSc in Communications… Show more Specialised residential course, which greatly enhanced my skills as an ICT Manager.Exposure to frameworks and best practices such as;• Project Management - PRINCE2, Agile, DevOps, Kanban and SCRUM.• CCNA Routing and Switching.• ITIL v3 Intermediate.• ISO 27001.• ICT Management.• IT Security Officer.• Cryptographic and Protectively Marked Material Management.• PRINCE2.On completion of this course, I was awarded an FDSc in Communications Management, with the University of Bournemouth. Show less

United Kingdom

As an ICT Technician, within the Defence sector, I was responsible for the engineering, operation and maintenance of radio, satellite and IT communication networks. I was responsible for managing small teams to ensure ICT nodes were available at short notice. • Prepared, deployed, operated, sustained and recovered information and communications services while leading, motivating and directing multifaceted teams of personnel.• Managed all operational equipment, including, but not… Show more As an ICT Technician, within the Defence sector, I was responsible for the engineering, operation and maintenance of radio, satellite and IT communication networks. I was responsible for managing small teams to ensure ICT nodes were available at short notice. • Prepared, deployed, operated, sustained and recovered information and communications services while leading, motivating and directing multifaceted teams of personnel.• Managed all operational equipment, including, but not limited to: Cryptographic material, antenna systems, generator sets and IT equipment.• Successfully ensured over 20 deployable radio and satellite nodes remained at a state of readiness Show less

Bachelor Of Science - Bs, Engineering/Industrial Management

Specialising in ICT and Project Management.

Foundation Degree