Mark Longo Email & Phone Number

Greater New York City Area

• Founded and oversaw operations of a specialty vehicle dealership and consulting firm serving a wide range of clients encompassing automotive dealerships, OEMs, second stage vehicle manufacturers, finance companies, municipalities, transit companies, and non-profit organizations. [1]• Managed various roles for clients including Vice President for a second stage vehicle manufacturer, Dealership General Manager, Director, Area Sales Manager, Broker, Consultant, and Project Manager.• Appointed as 'Capital Solutions' Preferred Vendor of vehicles and financing alongside Toyota and Enterprise RAC for the members of the Community Transportation Association of America (CTAA.org). [2]• Subject Matter Expert for DC DFHV/Taxi Commission, Philadelphia PPA, NYC TLC, Chicago BACP, providing training curriculum development, facilitation, grant writing, market research, competitive intelligence/analysis.• Introduce, train, and managed various CRM and DMS systems for Dealership clients as Project Manager.• Introduce, train, and managed successful implementation of IT infrastructure, VoIP phone system, and digital presence encompassing web portals/social media platforms for clients. Achieved notable business growth through increased traffic.• Instituted and trained dealership staff on FTC/State compliance program covering ITPP, OFAC, GLBA, MMWA, TILA, CPR and the new CARS Rules,• Elected to Transportation/Distribution/Logistic Advisory Council, City College of Chicago, Olive-Harvey College, Chicago, IL.[1] https://www.crainsnewyork.com/assets/pdf/CN103628130.PDF[2] https://ctaa.org/wp-content/uploads/2018/10/DigitalCT_Cap_Solutions.pdf

North Middletown, New Jersey

• Oversaw and optimized all variable operations for independent dealership.• Expanded car store business from 25 to 200 vehicles, highlighting a new dealership showroom.• Implemented new DMS and CRM systems to synchronize and consolidate multiple systems.• Streamlined accounting processes by introducing QuickBooks and implementing a new chart of accounts to automate reporting and payroll creating notable tax savings, increased cash flow, better inventory turnover ratio, and improved pricing controls. Employees were now more invested .• Elevated profits through the implementation of menu selling and expansion of offerings to include GAP, ESP, Tire/wheel, Credit Insurance among others.• Drove a remarkable 84% surge in average PRU on backend of just over $1800.• Demonstrated consistent ability to keep CIT below 60 hours.• Established and grew remote contracting operations with numerous lenders.• Overhauled IT and communications with new PBX resulting in operational efficiency, accountability, and quantifiable outcomes enhancing client satisfaction, and increasing sales overall.• Introduced new lenders, cultivated relationships, leading to established unique partnership portfolios empowering us to self-managing risk, achieving higher returns, increasing both approvals and sales volume.• Established Commercial Sales and Financing resulting in doubling of Sales and profits.

Newark, New Jersey, United States

• Formed solid partnerships with 83 franchise and independent dealers as part of my responsibilities as an agent at an indirect finance company• Delivering best-in-class customer service that enhances dealer satisfaction and encourages lasting business connections.• Collaborated with credit analysts, funding teams, vendors, and regulators to optimize loan approvals and expedite funding while addressing territorial challenges.• Recognized for being the top sales team/division for the company two consecutive years.

Greater New York City Area

• Chief Procurement Officer of vehicles responsible for direct relations, negotiations, and financing for entire fleet with OEM and second stage vehicle manufacturers, franchise dealers, and suppliers for fleet of 4,000+ vehicles in six metropolitans. Implemented transition of fleets to alternative/green and/or wheelchair accessible vehicles.[3]• Develop and Implemented Training & Continued Education programs for the largest taxi fleet in the United States with 4,000+ vehicles and 20,000+ drivers.• Received 2013 Disability Leadership Award from NYC Democratic Club for expanding accessible on-demand transportation across the United States.[4] • Synchronously, performed functions on site, weekly, for sister business locations in New York City, Chicago, Philadelphia, New Orleans, and Boston. • Appointed Director of Information for the Greater New York Taxicab Association (www.GNYTA.org), the Greater Chicago Taxicab Association (www.GCHITA.org), and the Greater Philadelphia Taxicab Association (www.GPHILTA.org).• Maintained staffing levels and candidate quality targets by establishing system-wide recruitment strategies.• Kept operations in compliance with federal, state and local legal requirements governing employers and drivers.[3] https://www.businessinsider.com/nyc-taxi-king-rise-fall-2017-8[4] https://ablenews.com/wp-content/uploads/2013/12/DEC.-2013-NY.pdf

Norwalk, Connecticut, United States

• Successfully managed two automotive specialty dealerships new and used vehicle profit centers and fixed operations with full P&L responsibility.• Victoriously lobbied and advocated end users, vehicle operators/owners, politicians, and regulators on all levels in growing public, for-hire, transportation for people who actively live with a disability and use a wheelchair capturing 72% of the markets share in New York City with related results in Chicago, Philadelphia, and Boston.• Expertly provided accessible vehicle solutions to transportation professionals offering consulting from planning and cost analysis to implementation of public, for-hire accessible transportation in communities growing sales and clients alike.

Auburn, Massachusetts

• Increased sales 24% while continuously maintaining the highest PRU in the zone.• Implemented a dynamic vehicle accessories sales program which averaged an additional $340 of gross PRU.• Installed Business Development Center integrating CRM Implemented CRM product to complement existing, successful selling system. Trained staff, set goals, held all participants accountable.• Responsible for the day-to-day operations as well as growth and profitability of New & Used vehicle profit centers.• Oversaw and managed $4 million new vehicle inventory and assisted the Used Car Manager with $1.2 million Pre-owned inventory.• Supervised a sales staff of 32 professionals

Plainfield, Connecticut, United States

• Oversaw new Mazda franchise integration and launch including new facility.• Responsible for day to day new and used profit centers and fixed operations including a body shop• Introduced towing and recovery which grew body shop and service business.• Managed New Car Inventory of $3.2 Million dollars and Used Inventory of $1.1 Million dollars• Successfully launched new BDC, websites, and marketing programs increasing sales.• Successfully awarded Volkswagen and Hyundai franchises prior to departing.

North Windham, Connecticut, United States

• Responsible for Sales staff of 12 Sales professionals.• Increased Sales and Customer Satisfaction achieving GM Mark of Excellence two years in a row.• Successfully implemented new CRM system.

Plainfield, Connecticut, United States

• Consistently obtained District Goals• Won Presidents Award as GM.• Oversaw transition to new facility

East Haven, Connecticut, United States

• General Manager of third largest store in the ADAP/Auto Palace franchise which is now owned by Auto Zone.• Minimized shrinkage which was the worst in the company before my arrival.

Würzburg Area, Germany

• Install, operate, and maintained a network of VAX/VMS, UNIX, and IBM mainframes and microcomputers.• Acquisition and integration of various commercial communication and information systems and services with a budget of over one million dollars annually.• S-2/Security Manager (NCOIC) for a 650 man signal battalion. • Administrator of personnel security program and nuclear weapon personnel reliability program.• Developed and implemented physical security program for a 1 square kilometer installation housing equipment in excess of sixty million dollars by integrating commercial and military assets.• Nominated to attend the US Military Academy Preparatory School at Fort Monmouth, NJ - See letters below/attached in media.

General

High School Diploma, College/University Preparatory And Advanced High School/Secondary Diploma Program

Education record

Education record