Mark Longo Email & Phone Number

Greater New York City Area

• Founded and oversaw operations of a specialty vehicle dealership and consulting firm serving a wide range of clients encompassing automotive dealerships, OEMs, second stage vehicle manufacturers, finance companies.
• Managed various roles for clients including Vice President for a second stage vehicle manufacturer, Dealership General Manager, Director, Area Sales Manager, Broker, Consultant, and Project Manager.
• Appointed as 'Capital Solutions' Preferred Vendor of vehicles and financing alongside Toyota and Enterprise RAC for the members of the Community Transportation Association of America (CTAA.org). [2]
• Subject Matter Expert for DC DFHV/Taxi Commission, Philadelphia PPA, NYC TLC, Chicago BACP, providing training curriculum development, facilitation, grant writing, market research, competitive intelligence/analysis.
• Introduce, train, and managed various CRM and DMS systems for Dealership clients as Project Manager.
• Introduce, train, and managed successful implementation of IT infrastructure, VoIP phone system, and digital presence encompassing web portals/social media platforms for clients. Achieved notable business growth.

North Middletown, New Jersey

• Oversaw and optimized all variable operations for independent dealership.
• Expanded car store business from 25 to 200 vehicles, highlighting a new dealership showroom.
• Implemented new DMS and CRM systems to synchronize and consolidate multiple systems.
• Streamlined accounting processes by introducing QuickBooks and implementing a new chart of accounts to automate reporting and payroll creating notable tax savings, increased cash flow, better inventory turnover ratio.
• Elevated profits through the implementation of menu selling and expansion of offerings to include GAP, ESP, Tire/wheel, Credit Insurance among others.
• Drove a remarkable 84% surge in average PRU on backend of just over $1800.

Newark, New Jersey, United States

• Formed solid partnerships with 83 franchise and independent dealers as part of my responsibilities as an agent at an indirect finance company
• Delivering best-in-class customer service that enhances dealer satisfaction and encourages lasting business connections.
• Collaborated with credit analysts, funding teams, vendors, and regulators to optimize loan approvals and expedite funding while addressing territorial challenges.
• Recognized for being the top sales team/division for the company two consecutive years.

Greater New York City Area

• Chief Procurement Officer of vehicles responsible for direct relations, negotiations, and financing for entire fleet with OEM and second stage vehicle manufacturers, franchise dealers, and suppliers for fleet of 4,000+.
• Develop and Implemented Training & Continued Education programs for the largest taxi fleet in the United States with 4,000+ vehicles and 20,000+ drivers.
• Received 2013 Disability Leadership Award from NYC Democratic Club for expanding accessible on-demand transportation across the United States.[4]
• Synchronously, performed functions on site, weekly, for sister business locations in New York City, Chicago, Philadelphia, New Orleans, and Boston.
• Appointed Director of Information for the Greater New York Taxicab Association (www.GNYTA.org), the Greater Chicago Taxicab Association (www.GCHITA.org), and the Greater Philadelphia Taxicab Association.
• Maintained staffing levels and candidate quality targets by establishing system-wide recruitment strategies.

Norwalk, Connecticut, United States

• Successfully managed two automotive specialty dealerships new and used vehicle profit centers and fixed operations with full P&L responsibility.
• Victoriously lobbied and advocated end users, vehicle operators/owners, politicians, and regulators on all levels in growing public, for-hire, transportation for people who actively live with a disability and use a.
• Expertly provided accessible vehicle solutions to transportation professionals offering consulting from planning and cost analysis to implementation of public, for-hire accessible transportation in communities growing.

Auburn, Massachusetts

• Increased sales 24% while continuously maintaining the highest PRU in the zone.
• Implemented a dynamic vehicle accessories sales program which averaged an additional $340 of gross PRU.
• Installed Business Development Center integrating CRM Implemented CRM product to complement existing, successful selling system. Trained staff, set goals, held all participants accountable.
• Responsible for the day-to-day operations as well as growth and profitability of New & Used vehicle profit centers.
• Oversaw and managed $4 million new vehicle inventory and assisted the Used Car Manager with $1.2 million Pre-owned inventory.
• Supervised a sales staff of 32 professionals

Plainfield, Connecticut, United States

• Oversaw new Mazda franchise integration and launch including new facility.
• Responsible for day to day new and used profit centers and fixed operations including a body shop
• Introduced towing and recovery which grew body shop and service business.
• Managed New Car Inventory of $3.2 Million dollars and Used Inventory of $1.1 Million dollars
• Successfully launched new BDC, websites, and marketing programs increasing sales.
• Successfully awarded Volkswagen and Hyundai franchises prior to departing.

North Windham, Connecticut, United States

• Responsible for Sales staff of 12 Sales professionals.
• Increased Sales and Customer Satisfaction achieving GM Mark of Excellence two years in a row.
• Successfully implemented new CRM system.

Plainfield, Connecticut, United States

• Consistently obtained District Goals
• Won Presidents Award as GM.
• Oversaw transition to new facility

East Haven, Connecticut, United States

• General Manager of third largest store in the ADAP/Auto Palace franchise which is now owned by Auto Zone.
• Minimized shrinkage which was the worst in the company before my arrival.

Würzburg Area, Germany

• Install, operate, and maintained a network of VAX/VMS, UNIX, and IBM mainframes and microcomputers.
• Acquisition and integration of various commercial communication and information systems and services with a budget of over one million dollars annually.
• S-2/Security Manager (NCOIC) for a 650 man signal battalion.
• Administrator of personnel security program and nuclear weapon personnel reliability program.
• Developed and implemented physical security program for a 1 square kilometer installation housing equipment in excess of sixty million dollars by integrating commercial and military assets.
• Nominated to attend the US Military Academy Preparatory School at Fort Monmouth, NJ - See letters below/attached in media.

General

High School Diploma, College/University Preparatory And Advanced High School/Secondary Diploma Program

Education record

Education record