With over 20 years of experience in strategic initiatives and franchise operations, I have demonstrated agility and innovation, bringing new ideas to traditional business structures to optimize and position teams in competitive markets. With exceptional listening and people skills, I develop valuable relationships with internal teams and external partners, cultivating trust while building consensus to launch new product lines and services that expand market share. I am distinguished as someone who can provide people-first leadership, recognizing the importance of understanding “people” problems to consistently win buy-in and influence change with a long-lasting impact. I also take great pride in coaching and mentoring individuals for career advancement and modeling integrity, loyalty, and passion to optimize and empower teams to deliver results. As someone who is repeatedly consulted for my influential leadership and subject matter expertise, I value learning about new projects and connecting with other innovators in the franchise operations space.AREAS OF EXPERTISE:Project Management from Ideation to ExecutionProfessional Development & CoachingCustomer Relationship ManagementFranchise Operations OptimizationCulture Development & ChangeBudgets & Financial ModelingContinuous Improvement
Listed skills include Management, Leadership, Sales, Team Building, and 38 others.