Mark Gooch Email and Phone Number
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I partner with SMBs to develop & align people strategies with business goals, resulting in enhanced efficiencies, profitability, & organizational well-being. An accomplished business consultant with scalable skills in operations leadership, project management, & employee development who has led organizations & departments through up & down business cycles across multiple industries. With Insperity, I am an Account Executive for clients in various industries ranging from manufacturing, auto repair, medical device, pharma research, & public broadcasting to name a few. Our teams help them solve complex HR problems & become employer-of-choice by providing administrative relief & helping to execute their employee value proposition. Operationally, I have built high-performing cross-functional teams with disciplines ranging from financial processing, customer service, hospitality management, & government services. I lead by knowing what motivates individuals to collectively leverage data to solve complex business challenges while ensuring they thrive in their roles & become more agile in today’s rapidly changing markets. Whether it's a C-level executive or teammate, I treat equally with no secret formula for building trust: ask, understand, co-develop the plan, execute, measure & show value, repeat. I am a bit adventurous & find purpose in my roles when I can lead the charge to (respectfully) challenge status-quo thinking & facilitate operational innovation. As such, I have intentionally taken career opportunities that provided these challenges while adapting resourcefully to new industries & developing myself along the way. Unafraid to think big, experiment small, make decisions under ambiguity, & take measured risks. Let's connect if you like to match wits on favorite desert island bands or I can help connect you to someone in my network.SKILLS:• Team Building / Leadership• Client Relationship Management• Strategy Development• Employee Experience: Workforce Planning to Mindful/Collaborative Offboarding • Manager-to-Leader Development• Succession Planning• Operations Consulting • Project Management INDUSTRIES:• HR, Payroll, Benefits Services (PEO)• Financial Services (Life Insurance)• Local Government Management• Tourism/Hospitality• Multi-family Real Estate
Insperity
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Account Executive - Midmarket Service OperationsInsperity Aug 2022 - PresentKingwood, Tx, Us -
Talent Management Strategist & Career CoachEbr Hr Experts Feb 2022 - Aug 2022Lewisville, Tx, UsProviding consultative career transition solutions & coaching to individuals in need of help with clarity & focus, resume writing, mock interviews, & overall strategy. Here are two recent testimonies below: 𝘐 𝘫𝘶𝘴𝘵 𝘸𝘢𝘯𝘵𝘦𝘥 𝘵𝘰 𝘴𝘢𝘺 𝘵𝘩𝘢𝘯𝘬 𝘺𝘰𝘶 𝘴𝘰 𝘮𝘶𝘤𝘩 𝘧𝘰𝘳 𝘮𝘦𝘦𝘵𝘪𝘯𝘨 𝘸𝘪𝘵𝘩 𝘮𝘦 𝘵𝘩𝘦 𝘰𝘵𝘩𝘦𝘳 𝘥𝘢𝘺 𝘵𝘰 𝘩𝘦𝘭𝘱 𝘮𝘦 𝘱𝘳𝘦𝘱 𝘧𝘰𝘳 𝘮𝘺 𝘪𝘯𝘵𝘦𝘳𝘷𝘪𝘦𝘸. 𝘐𝘵 𝘳𝘦𝘢𝘭𝘭𝘺 𝘥𝘪𝘥 𝘸𝘰𝘯𝘥𝘦𝘳𝘴 𝘪𝘯 𝘩𝘦𝘭𝘱𝘪𝘯𝘨 𝘮𝘦 𝘶𝘯𝘥𝘦𝘳𝘴𝘵𝘢𝘯𝘥 𝘺𝘰𝘶𝘳 𝘱𝘦𝘳𝘴𝘱𝘦𝘤𝘵𝘪𝘷𝘦 𝘰𝘯 𝘩𝘰𝘸 𝘵𝘰 𝘢𝘱𝘱𝘳𝘰𝘢𝘤𝘩 𝘱𝘳𝘦𝘱𝘢𝘳𝘪𝘯𝘨 𝘧𝘰𝘳 𝘢𝘯 𝘪𝘯𝘵𝘦𝘳𝘷𝘪𝘦𝘸. 𝘖𝘶𝘳 𝘮𝘦𝘦𝘵𝘪𝘯𝘨 𝘸𝘢𝘴 𝘴𝘶𝘱𝘦𝘳 𝘱𝘳𝘰𝘥𝘶𝘤𝘵𝘪𝘷𝘦 𝘢𝘯𝘥 𝘐’𝘮 𝘩𝘢𝘱𝘱𝘺 𝘵𝘰 𝘴𝘢𝘺 𝘐 𝘧𝘦𝘦𝘭 𝘨𝘳𝘦𝘢𝘵 𝘢𝘣𝘰𝘶𝘵 𝘩𝘰𝘸 𝘐 𝘥𝘪𝘥 𝘥𝘶𝘳𝘪𝘯𝘨 𝘮𝘺 𝘦𝘯𝘵𝘪𝘳𝘦 𝘪𝘯𝘵𝘦𝘳𝘷𝘪𝘦𝘸. - Candice 𝘛𝘩𝘦 𝘳é𝘴𝘶𝘮é 𝘭𝘰𝘰𝘬𝘴 𝘢𝘮𝘢𝘻𝘪𝘯𝘨 𝘢𝘯𝘥 𝘐 𝘩𝘢𝘷𝘦 𝘴𝘤𝘩𝘦𝘥𝘶𝘭𝘦𝘥 𝘴𝘰 𝘮𝘢𝘯𝘺 𝘪𝘯𝘵𝘦𝘳𝘷𝘪𝘦𝘸𝘴 𝘣𝘦𝘤𝘢𝘶𝘴𝘦 𝘰𝘧 𝘪𝘵. 𝘐 𝘸𝘪𝘭𝘭 𝘥𝘦𝘧𝘪𝘯𝘪𝘵𝘦𝘭𝘺 𝘳𝘦𝘤𝘰𝘮𝘮𝘦𝘯𝘥 𝘺𝘰𝘶 𝘵𝘰 𝘢𝘯𝘺𝘰𝘯𝘦 𝘵𝘩𝘢𝘵 𝘐 𝘬𝘯𝘰𝘸 𝘭𝘰𝘰𝘬𝘪𝘯𝘨 𝘵𝘰 𝘶𝘱𝘥𝘢𝘵𝘦 𝘵𝘩𝘦𝘪𝘳 𝘳é𝘴𝘶𝘮é. - Katrina -
Founder & Results PartnerStrategic People Ops Jan 2021 - Aug 2022Providing coaching & consulting services for SMBs to optimize their people strategies. -
Client Partner, Independant DistributionNational Life Group Nov 2018 - Jun 2020Montpelier, Vt, UsImproved the client experience for 302 distribution marketing agencies grossing $64M in life insurance & annuities premium (2019). Provide high-touch focus as the operations liaison for 10 high-producing life & annuity distribution partners, resolving internal operational issues cross-functionally & helping their agents quickly write business through efficient onboarding & product update reviews. -
Operations Senior Team Manager, New Business AcquisitionNational Life Group Sep 2016 - Nov 2018Montpelier, Vt, UsTook on multiple projects to enhance initiatives in talent acquisition, engagement, performance metrics, training, & experience & engagement. I oversaw a team of hybrid onsite/remote multi-state case managers that provided end-to-end customer service solutions for new business applications. I was also the lead recruiter & onboarder in Texas for part-time/contract workers as needed for New Business. -
Assistant To The City Manager / Management ConsultantAddison, Texas Jun 2012 - Oct 2016Dallas, Tx, UsInitially recruited by the Town to provide operations & talent management consulting within the Hotel Fund. I was then hired full-time to review & redesign the strategy for the Conference & Theatre Centre. I also operated the City Secretary function for a year as part of a special project. -
Director Of Hr & OperationsBonza Bike Tours Jan 2009 - Feb 2012The Rocks, New South Wales, AuThis was my start in HR/People Ops & business operations. I managed every facet of the people & business ops from workforce planning, recruiting, onboarding & training, to development & performance management, to succession planning, & offboarding. We were a 7-day-a-week business for the most part & were rated #1 on Trip Advisor as the top Thing to Do in Sydney for a few years. I met people from all over the world & it really expanded my worldview & better understanding of global perspectives. -
Special Project ManagerCity Of Dallas Feb 2006 - Dec 2008Dallas, Tx, UsI started out in the Mayor/Council office operating as a "Chief of Staff" for a city councilman. My role was to help respond to the needs of the constituents & resolve complaints or issues by working closely with various departments at City Hall. To get results I had to facilitate, negotiate, consult, & reduce unnecessary processes. I transitioned to the Real Estate Division to work on a variety of high-profile stakeholder-based projects. -
Musician - Multi-Family B2B & B2C Sales - Retail Management - Mortgage LendingVarious May 1999 - Sep 2004From 1999 to 2004, I followed my passion for playing music and songwriting. I was a gigging musician playing guitar in as many bands as I could in the evening while learning and acquiring professional skills during the daytime. Despite no Grammy's or gold records in the study, I worked hard, met incredible people, and learned how to pivot and embrace change early in my career. It was a risk and invaluable experience and I enjoyed the development I experienced in B2B and B2C sales, retail management, and multi-family real estate during those day-gigs. ✔ Senior Loan Officer – PrimeLending Inc. (mortgage lending)✔ Development Department Administrator – Carlson Restaurants (TGI Friday’s corporate)✔ Office Manager/Bookkeeper - Lamps Plus (nationwide retail lighting chain)✔ National Account Representative - Allied Residentcheck (multifamily background screening)
Mark Gooch Skills
Mark Gooch Education Details
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University Of North TexasPublic Administration -
Texas Christian UniversityMinor: English -
Business Council For The Arts - Leadership Arts Institute (Lai) -
Episcopal School Of Acadiana
Frequently Asked Questions about Mark Gooch
What company does Mark Gooch work for?
Mark Gooch works for Insperity
What is Mark Gooch's role at the current company?
Mark Gooch's current role is Strategic Account Executive Consulting with SMB's to Enhance EBITDA | People Operations Director | Employee Value Proposition Connector | Guitar Nerd.
What is Mark Gooch's email address?
Mark Gooch's email address is mg****@****oup.com
What schools did Mark Gooch attend?
Mark Gooch attended University Of North Texas, Texas Christian University, Business Council For The Arts - Leadership Arts Institute (Lai), Episcopal School Of Acadiana.
What are some of Mark Gooch's interests?
Mark Gooch has interest in Networking, Playing Sports, Coaching, Traveling, Playing Music, Mentoring, Fitness, Product Training, Spending Time With Family And Friends.
What skills is Mark Gooch known for?
Mark Gooch has skills like Team Leadership, New Business Development, Operations Management, Marketing Strategy, Leadership, Management, Strategic Planning, Public Speaking, Event Planning, Sales, Strategy, Customer Service.
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