Mark Gould
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Mark Gould Email & Phone Number

Founder at Retail CX specialising in retail customer experience training at Retail CX
Location: Drogheda, Ireland 6 work roles
1 work email found @aib.ie 1 phone found area 531 LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email · 1 phone

Work email m****@aib.ie
Direct phone (531) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Founder at Retail CX specialising in retail customer experience training
Location
Drogheda, Ireland

Who is Mark Gould? Overview

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Quick answer

Mark Gould is listed as Founder at Retail CX specialising in retail customer experience training at Retail CX, based in Drogheda, Ireland. AeroLeads shows a work email signal at aib.ie, phone signal with area code 531, and a matched LinkedIn profile for Mark Gould.

Mark Gould previously worked as Founder at Retail Cx and Managing Director Ireland at Cp2 Experience.

Company email context

Email format at Retail CX

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{first}.{last}@aib.ie
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AeroLeads found 1 current-domain work email signal for Mark Gould. Compare company email patterns before reaching out.

Profile bio

About Mark Gould

At Retail CX, our team leverages our proprietary Change Model© to elevate customer experiences within the retail sector. We've facilitated transformative outcomes for retailers and service businesses by fostering colleague engagement and loyalty. The competencies honed during my tenure as Managing Director at CP2 Experience, specifically in new business development and key account management, have been instrumental in delivering intentional, differentiated experiences that bolster commercial success.Driven by a mission to redefine retail engagement, my approach integrates customer research, journey mapping, and CRM to construct robust strategies that resonate with today's discerning consumers. Our team's commitment to excellence in customer service and employee coaching has positioned RetailCX as a beacon for innovation and leadership in customer experience - a passion that continuously fuels our drive for retail excellence.

Listed skills include Management, Strategy, Retail, Customer Experience, and 45 others.

Current workplace

Mark Gould's current company

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Retail CX
Retail Cx
Founder at Retail CX specialising in retail customer experience training
AeroLeads page
6 roles

Mark Gould work experience

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Founder

Current

Ireland

RetailCX is a retail customer experience training and consulting firm that uses our proprietary Change Model© to help retailers and retail service businesses improve their customer experience, engage colleagues, and increase customer loyalty.

May 2023 - Present

Managing Director Ireland

Dublin, Ireland

Working with clients in the retail, telecommunications, hospitality and financial services sectors to develop and deliver intentional and differentiated customer experiences that drive improved commercial results.

Jul 2018 - May 2023

Head Of Retail Transformation (Contract)

Aib

Dublin

Leading and shaping the customer retail experience at AIB to help them become a leading consumer brand in Ireland, recognised for exceptional customer experience.

Sep 2015 - Sep 2018

Business Advisor

Mg Consulting

County Dublin, Ireland

Working with client companies to improve business performance with the development and launch of significant change programmes, Working with clients large and small including Glasnevin Trust and Primark.

Aug 2012 - Aug 2015

Director Ireland

B&Q

Dublin

Led the Republic of Ireland profit centre and the Northern Ireland and Isle of Man division. Trading from 19 stores with responsibility for over €200m in sales and 1,600 employees.

Jul 2011 - Jul 2012

Head Of Retail

Leadership of the retail sales channel comprising 75 stores, O2.ie website and launched a new telesales operation. Responsible for 400 employees and sales of €100m.

Nov 2007 - Aug 2011
FAQ

Frequently asked questions about Mark Gould

Quick answers generated from the profile data available on this page.

What company does Mark Gould work for?

Mark Gould works for Retail CX.

What is Mark Gould's role at Retail CX?

Mark Gould is listed as Founder at Retail CX specialising in retail customer experience training at Retail CX.

What is Mark Gould's email address?

AeroLeads has found 1 work email signal at @aib.ie for Mark Gould at Retail CX.

What is Mark Gould's phone number?

AeroLeads has found 1 phone signal(s) with area code 531 for Mark Gould at Retail CX.

Where is Mark Gould based?

Mark Gould is based in Drogheda, Ireland while working with Retail CX.

What companies has Mark Gould worked for?

Mark Gould has worked for Retail Cx, Cp2 Experience, Aib, Mg Consulting, and B&Q.

How can I contact Mark Gould?

You can use AeroLeads to view verified contact signals for Mark Gould at Retail CX, including work email, phone, and LinkedIn data when available.

What skills is Mark Gould known for?

Mark Gould is listed with skills including Management, Strategy, Retail, Customer Experience, Business Strategy, Crm, Business Planning, and Leadership.

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