Mark Grayson Email & Phone Number

Denver, Colorado, United States

Boulder, Colorado, United States

Denver, Colorado, United States

● Maintained a client base generating over $1M in net profit.● Retained a portfolio of over 200 clients; domestic and international.● Established a marketing partnership that generated over $80k/yr. in returns.● Reduced logistics cost by 50% through new software implementation.● Increased yearly sales by $200k/ yr. via a lucrative partnership with local chains.● Conducted R&D and reverse engineering of blends for award winning restaurants and chefs.

● Achieved double-digit payroll savings through team time management and route analysis.● Streamlined procedures and distribution by establishing effective team communication.● Identified growth opportunities through analyzing current clients and vendors.● Maintained route records and reports for increased analysis of opportunities.

● Increased total sales via margin analysis and staff retraining.● Boosted targeted sales 15% by leveraging marketing experience.● Reduced payroll expenses by optimizing receiving department functions.● Implemented group meetings to enhance sales communication and teamwork.

● Maintained quality regulations and compliance for multiple departments.● Developed a leadership plan to reduce product rejections.● Decreased inventory shrinkage through effective department management.● Increased warehouse capacity by 12% via revamped SOPs.

● Managed and maintained approx. 3000 ATMs and banks across multiple states.● Assigned to high-security projects including military bases and bank vault calls.● Positively impacted regional metrics for company/client property and sales.● Leveraged B2B sales experience to increase client retention.

As of late the company has taken a dip, but before the downturn it was a colossus in the Southeast. I was lucky enough to work at my hometown's location up until it closed its doors. What I missed in time working for the company was made up by the lessons learned from store management.1. Promoted within the first week to sales role; increased sales by 15%.2. Following another promotion I increased store wide services sales by 50%; achieved by retraining store staff in a more direct and conscientious fashion.3. Honed merchandising skills thanks to guidance and mentorship from upper management.4. Aforementioned merchandising and IT skills lead to district wide opportunity before store closures.

This role at Hanes, the garment manufacturer, was one of the most time sensitive jobs I’ve ever engaged in. As an order picker your job is fulfillment and shipping; pull product and accurately label and stack for cargo shipping. Through this roll I learned some valuable soft skills:1. In this fast paced role I learned to never turn my back on the clock; to always keep in mind the next order, or three in mind. It taught me to see logistics as a chess board rather than a train on a set of tracks when concerning time management.2. The warehouse for this operation is absolutely enormous; therefore I quickly learned the value of true organization in such a vast facility. Organization doesn’t have to be perfect, it just has to be functional.3. With inventory numbers this large it became clear to me how much control of intake/outtake made a difference. I quickly learned that as long as a system was in place it could be built upon and improved.

As one of the premier gastro-pubs in Shelby, NC, Newt’s presented a distinctly Coloradoan selection of “brews and burgers”. Because of this Newt’s was my first taste of the state that I now call home. As a both a server and line cook I gained skills that I still consider invaluable; attention to detail, customer satisfaction, regulation, and presentation of craft.Among the hundreds of lessons I learned while at Newt’s these the most impactful:1. Regularly made “Beer Stalwart” award for my upselling abilities.2. Attention to detail was always key; detail can mean life or death for a customer with allergies or restrictions.3. By serving the food I made I was able to understand customer satisfaction first hand and in a visceral fashion; a great lesson.

Working at OfficeMax was a great opportunity to fine tune my skills while also teaching them to others and seeing them obtain results. Through these daily opportunities my cold approach skills, upselling technique, and IT work became stronger and more reliable; all of which would influence the rest of my career. I was fortunate enough to leave behind an impact on both the culture and selling techniques:1. Increased sales and services by training sales team and associates on proven techniques and mutual handoffs, a first for the store.2. Instituted downtime cold-calling procedures; boosting outbound sales by 100%.3. Frequently ranked in the top three sales personnel for district, regional, and national levels as a result of teamwork.

Sprint, now part of T-Mobile, was a watershed experience for me; through this position it was made clear that I have a proclivity for sales, strategy, and logistics. Starting in sales before moving to managing inventory purchases for a small franchise allowed me to see the full scope of the product life and repair cycle. Additionally, this influenced my knowledge of margins, P&L, and vendor negotiations. 1. Joined the “100/mth Club” within two months of start date; resulting in a promotion.2. Upon promotion increased sales/repair to accessories ratio by 50% by educating the sales team on repair procedures.3. By impacting sales floor SOPs I influenced margins for the franchise owner; negotiated metric based bonuses.

Sociology, Sociology And Business Studies

Associate'S Degree, General Studies

Studied sociology, psychology, and business development.

Continuous Studies, Continuous Life Long Learning

Activities and Societies: Business operations, Futurology, Personal development, Culinary studies, S.T.E.M., etc.“The capacity to learn is.