Mark Robinson Email & Phone Number

Liverpool, Gb

Deeside, Flintshire, Gb

Manchester, England, Gb

Responsible for the delivery of HR solutions across a diverse and complex landscape working within (retail, logistics, farms and head office functions), focusing on commercial and people centric solutions. Responsibilities and achievements include:• Building and maintaining effective consultative relationships with key stakeholders to deliver the commercial and HR operating plans• Working collaboratively with operational partners to enhance the customer and colleague experience• Supporting complex ER casework to achieve the best outcome for the colleague and the business• Intrinsic in the delivery of workforce management where retail outlets have had legacy working patterns and unsuitable working schedules. This change has been achieved through implementing the rollout of a strategic flexibility project.• National lead for the design, roll out and implementation of the Commercial People Centricity cultural change programme to the HR team.

HR Business Partner working with strategic operations managers, covering 90 retail sites across the North West, with a turnover of £180 million per annum. Specific responsibilities and achievements include:• Working in partnership with the Regional Operations Manager and other business partners to deliver a people plan aligned to the business priorities to achieve key performance indicators to drive commercial success• Leading and coaching senior management to ensure improved understanding of performance and talent management, improving capability and succession.• Leading coaching and developing direct reports to deliver both performance and potential• Successful implementation of Store Structures realignment programme and the harmonisation of the store management terms and conditions

Seconded to The Cooperative to project manage the cultural change and integration of store colleagues from 20 Somerfield stores into the Cooperative estate across the North east and Yorkshire Region. Responsibilities and achievements include:• Designed the critical path for the integration of the remaining stores being converted into the Cooperative facia. • All stores delivered to critical path and within budget.

Worked as a business partner with stratgic operational managers, accountable for 30 stores/1000 staff. Achieved key performance indicators and objectives by developing leadership capability across the regions. Responsibilities and achievements include:• Project managed the HR transition programme for the regions six knock down re-build petrol forecourts and new build stores.• Achieved all KPI targets on balanced score card in each year.• Managed the transfer/termination through redundancy of circa 500 employees through the TUPE/closure process within the legal remit re divestment and closures. .

Led the people processes of the conversion of 30 Kwik Save stores into the Somerfield brand. Delivered the leadership change programme, through 1:1 coaching and team development. Responsibilities and achievements include:• Supported the cultural change through the effective coaching and mentoring of the store management teams with all stores achieving their conversion KPI targets.• Facilitated the behavioural and cycle of service workshops to the store manager and operation manager of the conversion stores.

Work within a fast paced electronic and manufacturing organisation.Worked as a business partner to the UK Director. My role was to provide the foundations for growth through people by initially formalising policy. Implemented formal HR policies and procedures.Implemented Investors in People project.Business partnered the UK director to ensure people centric decisions.

Milton Keynes, Bucks, Gb

Project lead to improve the leadership capabilities and team-working ethos of the depot teams.

London, Gb

Deliver of the corporate and HR strategy, policies and plans through the coaching and development of the Branch Management Population