Mark Shields Email & Phone Number

Tacoma, WA, US

Chelmsford, MA, US

Automation/Fab Solutions Engineering GroupEngineering Projects Portfolio Manager & ERMProduction, Manufacturing, Semiconductor ProductionManager / Team Leader: managing and scheduling 40+ Engineering NPI projects. Current engineering resource manager, supporting the #1 NPI Program/Product launch, in Brooks' Automation Division.Using MS 365, SharePoint and.

San Jose, California, US

• Member of Developmental Engineering group for Advanced Packaging and Stepper technologies
• Lead cross-functional team to prepare for the successful introduction of new product offerings
• Work with outsource and turnkey suppliers to ensure readiness for production ramp
• Assess and identify risks (technical and schedule) and plan for contingencies
• Coordinate and conduct cross-functional program reviewso Simultaneously managing multiple projects through team meetings and use of MS Project Professional in coordination with Office 365 and SharePoint o Managed 7-NPI.

Project Manager in Surface Integrity Group/ Bevel & Gamma Strip Operations – April/2017 - Currento Manage and coordinate Product Group & Engineering Team NSR actions and activities.o Generate, review, and approve: NSR's, Problem Reports, Engineering requests forms, Development Materials requests, Shipping authorizations. o Manage projects within product.

Fremont, CA, US

• Conductor Etch, Product/Program Management. Industry-experienced team player, working through Ryzen Solutions, in a team role with the semi-conductor #1 in Conductor Etch capital equipment.
• Program Manager (SQIP). CIP from highest volume customer: worked with CFT and division directors to generate initial NSR’s, applied as Engineering/MFG retrofits. The team successfully stewarded and tweaked the bucket.
• CIP Program Manager - program combination of new process release and rework process, improved usage yield by 30%, and relieved $2.1 million in possible scrap from “on-hold” status.

• Contract product support/consultation for specific semiconductor related technologies and renewable energy (Solar Modules and Solar Cells);
• Photovoltaics (performance/testing/regulations/certifications of solar cells, modules and systems), With experience and ability to; o Coordinate new product testing for CEC/CSI listingso Conduct life cycle analysis.
• Semiconductor: SEMI E10 metrics calculations and training, New Product Introduction, Product Management and Spares planning,

Richmond, California, US

• Conducted competitive analysis through performance simulators and/or through direct comparison of electrical and physical specifications for thousands of PV modules.
• Supported solar module products from initial design through beta proliferation to end-of life Stage Gate-6. Creating manuals / datasheets, NPI training, last buy planning, final spares stock and replacement strategies
• Continually shepherded several external testing projects and collaborations with 3rd party labs and certification entities, for cert testing, competitive testing and large project due diligence
• Team lead on Module Power Quality meeting – coordinated cross-functional team of Module Manufacturing, Cell Fab, Operations, R&D personnel, Reliability engineers, O&M and field support towards solutions, enhancement.
• Lead Technical support filter/facilitator between internal engineering teams/R&D and external UPP Sales/Marketing, Public Relations and homeowner-Dealer support teams
• SunPower product contact in meetings of the Solar Energy Industry Association (SEIA) of North America

Santa Clara, CA, US

• Coordinated product design teams from various technologies.
• Supported new product from initial design to beta proliferation.
• Solid-model product design review and editing using UniGraphics, VisView, and VisJack CAD programs.
• Arranged meetings with robotics OEM and initiated NDA process for reliability improvement.
• Present new products to AGS transition group. Initiated global support planning (CMP, Etch, CVD)
• Verified, checked, and/or assisted in the implementation of service accessibility and OSHA compliances

Santa Clara, CA, US

• Trained division-based technical support on basic SEMI-E10 ERAM definitions and calculations, generating reliability tracking templates for on-site metrics to match to customer generated metrics.
• Key member of Intel CMP spares support team. Technical documentation lead on NPI (new product introduction) of CMP 200mm/300mm heads to Intel* Created internal technical support document called "CEN" (customer.

Santa Clara, CA, US

• Modular responsibilities: Pad conditioners, Closed-Loop-Control Slurry Delivery Systems, system robots.
• Trained team members in materials support, ECO (engineering change orders) structure strategies, Spares & Beta/CIP proliferation support.
• Systems engineer and New Product Introduction engineer for 300mm LK/Ecmp, Reflexion, 200mm Mirra configurations, and 200mm-300mm CMP Heads. Coordinated product design teams from various technologies.
• OEM Program Mgr: Chaired and supervised Kawasaki Wet/FI Robot meetings and Brooks-PRI robot meetings for CMP.

• Principal initiator of all duties for third party technical support company. Evaluated and negotiated support contracts, arranged installation, and supported time lines. Worked on-site installation and support.
• Customers were Sandia National Labs and ST Micro-electronics, Crolles, France

• Maintained week by week SEMI-E10 based documentation for all Cybeq NT equipment history.
• Main customer contact for weekly conference calls and escalations when system-down events occurred.
• Responsible for up to 14 customer support personnel internationally.
• Leader of Reliability Failure Review Board for main equipment line.
• Member of the Engineering team on design specifications for field upgrade and retrofit planning.
• Responsible for hiring foreign and domestic support personnel to stabilize support of equipment base and pending sales.

* Supervised EU based field service support for ST Crolles, Alcatel, Siemens and Intel Ireland. * Established office and local spares depot in Crolles, France, while living in Grenoble, France.* Region and team also served as final field service training for new technical support engineers. * Responsible for hiring foreign and domestic support personnel to.

Field Service Engineer- installing, maintaining, troubleshooting grinders and CMP equipment at regional customer locations (MEMC, Texas Instruments)

Generated a film distribution plan to regional clinics tying film and chemistry (for film processors) deliveries in with chemistry use, and PM's of Mammography and Sonogram equipment.The program greatly reduced the number of emergency calls and weekly mileage totals.Installation team member for new Cath labs and CT rooms

Bachelors, Electronics & Computer Engineering Technology

Education record