Mark Whitchurch work email
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APMP qualified Change Management professional with strong stakeholder relationship, communications and analytical skills. A broad range of experience in financial services and the automotive industry across Project Manager and Project Management Office roles. Specialist in Cloud adoption within large corporates and ensuring regulatory adherence as well as establishing corporate-wide governance to meet risk appetite. Skilled at translating technical detail into management communications and presenting appropriate recommendations to business challenges.Experienced in the use of Agile as well as Waterfall change methodologies and how to motivate teams, often in times of ambiguity, as a Scrum Master to get the most out of these approaches supported by Scrum, Kanban, Teams, Jira and Confluence tools.Passionate about delivering high standards with a strong track record of bringing innovation to solve business challenges and using collaboration to embed these into the business. I have been recognised and awarded for my efficient delivery of complex and meaningful business and regulatory change, resulting in positive business outcomes. Ability to converse and influence at all levels of seniority with a strong track record for reaching positive conclusions in times of conflict. Able to confidently articulate my point of view as well as listen to the views and ideas of others.Regarded as a communications expert with an ability to write engaging communications using a range of media to ensure the right messages are digested by the right audience. This is backed up with over two decades of success and experience as a motoring writer, a passion pursued in my leisure time.Qualifications:APMP Project ManagementScrum Alliance Scrum MasterSix Sigma Yellow BeltSpecialties:Project ManagerPMO LeadBusiness ManagerChange ManagementFinance OfficerCommunications StrategyExecutive AssistantResource PlanningRelationship ManagementBusiness PartnerStakeholder ManagementInnovative ReportingPlanning & ControlReportingAnalysisFacilitation
Ukri
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Senior Delivery ManagerUkriBristol, England, Gb
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Delivery ManagerUkri Nov 2022 - Apr 2024Swindon, England, United KingdomWorking on the implementation of a range of projects within the Information Security Portfolio including new Identity Access Management software and a range of Security enhancement projects. Managing deliverables from a range of third-party suppliers and UKRI councils. Specific responsibilities included, Project Management, Business Readiness, Internal Governance, Training, Communications, User Acceptance Testing and Implementation Management.□ Ideiio Fastpath Identity Access Management: Responsible for Business Readiness; including user training for circa 250 core users, Internal Governance, Communications, User Acceptance Testing and Implementation Management. Successful implementation of Phase 1□ Security Architecture: Project manager wrap around the delivery of a UKRI-wide Security Architecture framework, including transition to BAU. □ Strategy, Governance and Planning Review: Assigned in delivery, with resolution of material risks and issues to keep the project on track.□ Cyber Assessment Framework: Oversight and escalation route for junior project manager, ensured the project remained on track for delivery.□ Use of Jira, Confluence, Monday.com Zoom and Teams as well as the standard suite of Microsoft products.
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Delivery ManagerNationwide Building Society Nov 2020 - Nov 2022Swindon, England, United KingdomDelivery Manager within Serve and Manage Member (SAMM) PlatformImplementation of two core Cloud-based banking systems to provide the Society with a legislation compliant customer relationship, account and product management system as well as a new telephony platform to replace legacy infrastructure. Business relationship management of all Business Units (40+), including business partnering, forum facilitation, task backlog management and business readiness activities to ensure change is effectively communicated, trained and documented to all users (12,000+).□ End to end defect management from understanding business concerns to technical and risk prioritisation and resolution communications. Working closely with the technical teams on both process and technical solutions.□ Management of testing and live proving of technical enhancements and revised processes across a number of interdependent Business Units.□ Designed and introduced dashboards and management controls to demonstrate progress with a trajectory towards programme completion. -
Delivery Project ManagerNationwide Building Society Sep 2018 - Apr 2020SwindonPerformed the role of Cloud Business Partner, Managed the Governance process and acted as Change Lead. Deputised for Senior Manager in Cloud Services team, that prioritised and managed the flow of Cloud demand, ensuring usage was aligned to the Society’s risk appetite and within PRA legislation. □ Corporate-wide investigation to identify 200 initial Cloud requirements to support Cloud Centre of Excellence (CCoE) business case.□ Established CCoE appropriate Cloud Governance process to manage risks within agreed guardrails and risk appetite. Use of Agile methodology to manage future change programme. Successfully managed the governance of circa 350 Cloud used cases over an 18month period.□ Governance support to launch Covid-19 Cloud base mortgage freeze portal for thousands of customers which was launched within a week.□ Act as Business Partner to promote and inform the business of the benefits of Cloud whilst managing expectations with Senior Stakeholders.□ Introduce a Kanban style Risk, Priority and Capacity approach to control the flow of new Cloud Demand into the CCoE. Supported by 2 x FTE.□ Lead and facilitate Cloud Governance forums to assess suitability of initiatives to use Cloud and making necessary recommendations.□ Successfully Led half yearly reviews of material Cloud services and reported to the government regulator within strict requirements. □ Maturity assessment of 20 IT Ops & SD ITIL processes for ability to support Cloud at scale, with associated recommendations.□ Collaboration with Security to introduce a Cloud Access Security Broker to identify, categorise and manage access to 5,000 Cloud based URLs.□ Act as Scrum Master to a team of 10 FTE in daily stand ups to manage Agile sprints supported with Kanban, Teams, Jira and Confluence.
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Delivery Project ManagerNationwide Building Society Mar 2018 - Sep 2018Swindon, United KingdomProvided GDPR and legislative advice to HR department as part of over arching programme of efficiency of contingent worker management.□ Devise and deliver the implementation plan for a series of Contingent Worker Standards, to enable £26m worth of cost benefits.□ Awarded for successfully project managing GDPR requirements for circa 6,000 Contingent Workers. Working with, negotiating and influencing senior stakeholders, Legal and Data Privacy colleagues to create appropriate documentation and processes to comply with new legislation.□ Collaborated with HR, Procurement, Legal, Finance colleagues to deliver enhanced pre-engagement vetting checks for 500 key third party suppliers. Including contract negotiations and influencing senior business partners to deliver cost savings and enhanced security screening.□ Research, involving sensitive negotiations with the Union to implement government legislation for the fair treatment of circa 600 Temporary Workers. Including ensuring parity with employee pay, holiday and maternity allowances.□ PMO services and implementation role within Project Tempus to introduce a new HR vendor management system and managed service provider to drive £40m of benefits.
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Project / Product Communication ManagerLexus Europe May 2017 - Oct 2017South West / BrusselsProviding the Director of Lexus Experience & Lexus Academy Europe with a wide range of training communications to engage European retailers regarding new products and technologies as well as supporting new product launch events.□ Project managed and created the content for an innovative product training App to support new car launch events.□ Identified the need for in-depth training on complex technologies and successfully introduced innovative ways to meet this need.□ Project Management support of European-wide product launch events.□ Introduced a range of key PMO / Project controls to help plan and deliver projects effectively.□ Translation of complex product data into engaging communications suited to a European-wide retailer base. -
Project Manager / Executive AssistantLloyds Banking Group Mar 2014 - May 2017Bristol, United KingdomProviding the Director of Lloyds Banking Group Brands & Marketing department with a wide range of business support and change management services.□ Delivered a 20% reduction in FTE costs by project managing the strategy, build, communications and delivery of departmental restructure as part of a wider change programme to reshape a 400 FTE Brands and Marketing department.□ Introduced a range of PMO functions to plan and control a range of projects with overlapping deliverables and timescales.□ Deployed into a range of high profile projects to demonstrate the tangible value of marketing investment through relevant project management methodology. □ Supported and influenced a key strategy change through project deliverables to focus investment on new and innovative targeted marketing approaches.□ Drove a 33% uplift in colleague engagement scores through the successful delivery of cultural and environment enhancement projects.□ Successfully managed and drove a range of steering and board meetings, providing key decision-making information, facilitation and the recording and following up actions to resolution as part of my Executive Assistant responsibilities.□ Managed internal communications and team conferences using innovation to drive engagement and the delivery of key messages across four geographical sites. -
Marketing Effectiveness & Strategy Planning ManagerLloyds Banking Group Mar 2012 - Mar 2014Bristol, United KingdomIntroduced and embedded Marketing Effectiveness disciplines and values to the Corporate Banking Culture.□ Successfully led a series of compliance and governance projects to meet the challenges of a Group-wide cost management unit.□ Introduced PMO level planning and controls to successfully manage and influence key stakeholders as well as financial actuals match to forecast and adhere to governance.□ Influencing budget retention through the sourcing and presentation of key NPV and ROI information within innovative reports.□ Recognised by the Group’s Chief Economist and invited to create a high-profile dashboard to influence further investment into economic research and his team.
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Project Manager / Government Relations Business PartnerLloyds Banking Group Dec 2009 - Mar 2012Managing the Corporate relationship with the Government to demonstrate the banks commitment to the Merlin lending agreement.□ Achieved both ‘stretch’ and ‘capacity’ Lloyds Bank targets (£33bn in 2011) set out by HMT regulatory ‘Project Merlin’ lending initiative. Successfully managed the Lloyds bank element of the project from initiation to benefits delivery with monthly status reports and interaction with Government Ministers.□ Management of Government relations to satisfy adhoc information requests relating to Corporate Markets.□ Provided PMO services to a high-profile Insight Department including RAID, Financial, Pipeline, Resource and Benefits Management.
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Project Management Office LeadLloyds Tsb Bank Plc Dec 2006 - Dec 2009Bristol, United Kingdom□ PMO lead to a strategic £162m Commercial Transformation Programme to deliver real time banking to business customers. □ Successfully led the Financial control and reporting for 40 projects that contributed to the programme, including Business Case management, planning and control, monthly status reporting and presentations, forecasting and tracking against benefits.□ Managed RAID, Change Request and Benefits realization workstreams to co-ordinate information and facilitate a range of decision making meetings.□ Permanent and Contractor Resource and onboarding Management of 250 FTEs of which 150 were third party external contractors.□ Management of a team of five FTE to support the above activities.□ Contributing to planning and strategy meetings and formed part of the Senior Project team.
Mark Whitchurch Skills
Mark Whitchurch Education Details
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Churchill, Somerset
Frequently Asked Questions about Mark Whitchurch
What company does Mark Whitchurch work for?
Mark Whitchurch works for Ukri
What is Mark Whitchurch's role at the current company?
Mark Whitchurch's current role is Senior Delivery Manager.
What is Mark Whitchurch's email address?
Mark Whitchurch's email address is ma****@****b.co.uk
What schools did Mark Whitchurch attend?
Mark Whitchurch attended Churchill, Somerset.
What skills is Mark Whitchurch known for?
Mark Whitchurch has skills like Change Management, Stakeholder Management, Management, Project Delivery, Analysis, Programme Delivery, Risk Management, Banking, Strategy, Business Transformation, Financial Services, Marketing.
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Mark Whitchurch
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Mark Whitchurch
Director At The Culm Valley Kitchen Companydirector At Mw Decorators & Building Services Ltddirector At Devon Roofing And CladdingExeter1mwdecorators.co.uk -
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