Mark Haapoja, Cppm Email and Phone Number
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Thank you for visiting! Let me introduce myself. I have had the pleasure of working in several different industries providing solutions for several different sectors of business. I have really enjoyed working with HR Payroll providing effective solutions and improving processes for time and attendance tracking. I have worked with the Finance and Capital Management group improving solutions for managing corporate spending. I also have extensive experience in Call Center call tracking applications and processes in Health Care, Banking and Government. I am also an active leader in local youth groups mentoring our leaders of tomorrow.Areas of Expertise Include:Payroll ProcessesWorkforce ManagementRoot Cause AnalysisTroubleshootingRequirements AnalysisProcess ImprovementValue Based PrioritizationGlobal Team CollaborationVendor CollaborationProject ManagementKnowledge ManagementTechnical DocumentationUser DocumentationData AnalysisReporting System ManagementPeer MentoringEnd User TrainingTechnical Skills include: Infor Workforce Management, BMC AR System, SharePoint, SQL, Oracle, PSQL, Project Server, Excel, Congos, BI Crystal Reports, SSRS, Windows and UNIX based systems.Mark Haapoja763-438-3493
Anoka County
View- Website:
- anokacounty.us
- Employees:
- 1434
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System Project LeaderAnoka County Apr 2015 - PresentAnoka, MnManage the execution of IT Projects for various mission critical applications.
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Sr. Business AnalystGeneral Mills Nov 2013 - Apr 2015Greater Minneapolis-St. Paul AreaProvide analysis of application solutions and technical support for the corporate project planning processes. Work with a global development team to deliver enhancements using agile methodologies to improve usability and accuracy.• Developed a strong understanding of Capital Management processes.• Lead a SQL database upgrade and development efforts to prepare for and execute the upgrade with a global team avoiding technical obsolescence and additional support costs.• Performed root cause analysis to identify technical roadblocks preventing project completion, completed the development and integration of the SharePoint sites creating greater operational efficiencies and better reporting capabilities.• Reduced backlog of bug fixes and enhancements by 75% using agile methods.• Writing detailed technical specs and test plans for enhancements and bug fixes to ensure accuracy and quality of delivered solutions.• Documenting existing and new features of the application tool set to allow for easier transfer of knowledge.• Provided training and mentoring for new team members and developers to speed up onboarding and develop strong teams. -
Sr Business Analyst - HrisGeneral Mills Oct 2007 - Nov 2013Greater Minneapolis-St. Paul AreaTeam leader and subject matter expert for payroll time and attendance applications, tracking time and attendance for over 8000 employees at 28 locations, ensuring weekly payroll process is completed accurately and on time. Managed development of prioritized enhancements and bug fixes through the development life cycle using agile methodologies.• Key contributor during a major upgrade project performing major data restructuring, java code updates and rule changes to align with changes in corporate structure. Completed the project without missing a single weekly payroll cycle.• Analyzed pay rules and made adjustments to meet changes in labor laws and union contracts.• Managed the setup of payroll and attendance tracking for new locations and payroll support during divestiture of locations including interfacing with third party payroll systems.• Performed root cause analysis and designed solutions to recurring issues to reduce reported incidents and payroll discrepancies that increased confidence in the accuracy of the system.• Provided excellent technical support, meeting or exceeding SLA’s 99% of the time.• Wrote OPL documents to speed time to resolution on recurring support incidents.
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Sr Quality AnalystGeneral Mills Jun 2005 - Oct 2007Greater Minneapolis-St. Paul AreaResponsible for maintaining a PC and application test lab. Performed quality assurance testing of our standard corporate PC image and all application deployment packages, driving quality releases approaching zero package defects. • Coordinated and scheduled testing with application developers and owners to make best use of equipment during peak testing times. • Developed efficient and repeatable procedures for imaging and configuring PCs as test environments to ensure testers had a clean image every time.• Prepared lab systems for the testers reducing lost time due to issues from testing on their own work stations. • Developed comprehensive and repeatable test plans to achieve consistent results and reduce testing time.
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Sr Technical AnalystGeneral Mills Sep 2003 - Jun 2006Greater Minneapolis-St. Paul AreaResponsible for upgrading, maintaining and developing enhancements to the IS Service Desk incident management application BMC Remedy Action Request System. • Performed a complete migration of application and database to new hardware platform with no data loss or service interruption.• Develop customizations that adhere to specifications and maintain compliance with ITIL framework.• Develop a customized version of the BMC Change Management module to meet SOX guidelines.• Provided excellent technical support meeting or exceeding SLA’s 99% of the time.
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Sr. Technical Specialist - Contracted Through Tech ProGeneral Mills Mar 2003 - Aug 2003General Mills Inc, Greater Minneapolis-St. Paul Area
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Sr. Operations AnalystSt. Paul Companies Oct 2000 - Nov 2002Greater Minneapolis-St. Paul Area
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It Specialist IvState Of Minnesota Nov 1999 - Oct 2000Greater Minneapolis-St. Paul Area -
It System AnalystAllina Health Aug 1995 - Nov 1999Greater Minneapolis-St. Paul Area
Mark Haapoja, Cppm Skills
Frequently Asked Questions about Mark Haapoja, Cppm
What company does Mark Haapoja, Cppm work for?
Mark Haapoja, Cppm works for Anoka County
What is Mark Haapoja, Cppm's role at the current company?
Mark Haapoja, Cppm's current role is IT System Project Leader at Anoka County.
What is Mark Haapoja, Cppm's email address?
Mark Haapoja, Cppm's email address is ma****@****lls.com
What is Mark Haapoja, Cppm's direct phone number?
Mark Haapoja, Cppm's direct phone number is (800) 248*****
What are some of Mark Haapoja, Cppm's interests?
Mark Haapoja, Cppm has interest in Children.
What skills is Mark Haapoja, Cppm known for?
Mark Haapoja, Cppm has skills like Business Analysis, Process Improvement, Leadership, Sharepoint, Cross Functional Team Leadership, Project Management, Integration, Requirements Analysis, Testing, Management, Quality Assurance, Technical Support.
Who are Mark Haapoja, Cppm's colleagues?
Mark Haapoja, Cppm's colleagues are Bernice Harman, Jill Hlavinka, Nathan Williams, Laura Zimpleman-Eng, Msw, Licsw, Mare Benson, Robyn West, Colton Sveningson.
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