Mark Haddad Email & Phone Number

Toronto, On, Ca

President of 850-person FindLaw full P&L. Responsible for global team across all functions. Member of Company’s OpCo and report into Company’s global CEO.• Lead global team (Mexico, India, Philippines, United States) across Product, Technology, Operations, Pricing & Analytics, Marketing, Finance, HR, and full GTM• Completed range of workforce and organizational transformation initiatives across all principal functional teams within first 6 months

Toronto, On, Ca

General Manager of 600-person Small Law Firm Segment P&L, grew top-line revenue organically $105M (from $595M to $700M / year), gross new sales $42M (from $123M to $165M / year), while reducing costs by $45M (from $180M to $135M).Solutions in my remit include FindLaw, the world’s most trafficked legal digital marketing properties with 90M visitors annually, as well as market-leading software, Westlaw, and Practical Law brands.• Scaled “business within a business,” growing transactionalist Practical Law market from $13M to $28M in top-line revenue, and sales from $3M to $8M per year, through a range of strategic, productization, and GTM strategies and initiatives• Completed a multiyear workforce transformation to convert one-third of field staff into virtual roles, including moving 15% of resources offshore, while keeping attrition to less than 15%• Member of $600M deal team to acquire generative AI technology company, CaseText; led integration and GTM for Segment post-acquisition

Toronto, On, Ca

Led 200-person field and inside sales and account management team; delivered 54% YoY sales growth, achieving 126% of plan and increasing gross new sales $8M in one year (from $30M to $38M / year).The Government Segment serves legal and investigative (law enforcement, tax, and health and human services verticals) markets across all local, state, and federal government clients.

Toronto, On, Ca

Led 25-person Corporate P&L team, growing top-line revenue organically $70M (from $240M to $310M / year), while maintaining very healthy net margin of 35%.The Corporate Segment serves 10K corporates and their law department, risk, and compliance functions.• Doubled topline revenue from $30M to $60M as well as gross sales from $15M to $30M for Segment’s risk and compliance business through creation of a net-new market model and a plethora of GTM strategies (including a demand generation engine) dedicated to this unique space• Oversaw development of Practical Law Connect, a brand-new workflow tool for legal departments that grew to $4M in sales within 12 months, and $12M over 3 years• Executive sponsor for Data Privacy Advisor, a first-generation artificial intelligence solution for new data privacy domain, which was jointly-created by our internal AI labs and IBM Watson• Built first demand generation engine for Segment, which delivered $7M / year (15% of all sales)• Led creation and management of account-based enterprise strategies for Global 500 clients

Toronto, On, Ca

Responsible for 17-person team through 3 direct reports for growing Corporate Segment, with principal focus on delivering segment and product marketing campaigns for 7,000 in-house law department clients.• Managed ~$200M revenue portfolio through segment and marketing strategies• Successfully activated the sales, marketing, and operational support and infrastructure for Global Account Management Program

Toronto, On, Ca

Managed $470M revenue plan across full 55k Small Law Firm segment, and outperformed each year against $24M annual attrition plan. Utilized a myriad of subsegmentation and analytical approaches, risk models, and tools to inform strategic planning and channel, pricing, and strategic marketing initiatives. Led team of 5 professionals, with 2 manager direct reports.

Toronto, On, Ca

Led 4 different 10-person teams during this time period across sales, strategic marketing, and account management, which helped build my GTM and leadership foundation running teams serving SMB clients.

Executed myriad of merger, reorganization, and financing transactions, and completed annual and periodic SEC filings and reports, for private and publicly-held corporations.

J.D, Law

B.S.B, With High Distinction, Double Major: Finance And Spanish/Portuguese