Mark Hamill

Mark Hamill Email and Phone Number

United Arab Emirates
Mark Hamill's Location
United Arab Emirates, United Arab Emirates
Mark Hamill's Contact Details

Mark Hamill personal email

n/a
About Mark Hamill

With 15 years of experience in the business excellence and customer service industry, I am the CEO and Co-Founder of ARCET Global, a hybrid consultancy that helps organisations improve in areas that matter most to sustainable success. We offer customisable services and access to the best expertise and technologies available, tailored to the needs and goals of our clients.We are proudly running the Customer Centricity World Series and the AI World Series Awards.Through ARCET Global, I manage an international business community fuelled by recognition programs that promote global best practice and knowledge sharing. I am passionate about enabling and empowering organisations to learn from each other and to have their ideas recognised.I am also a Trustee at The Graham Shapiro Foundation, a charity that supports mental health and well-being, and fosters innovation and enterprise among young and old.

Mark Hamill's Current Company Details
ARCET Global

Arcet Global

View
CEO
United Arab Emirates
Website:
arcetglobal.com
Employees:
19
Mark Hamill Work Experience Details
  • Arcet Global
    Ceo
    Arcet Global
    United Arab Emirates
  • Ai For Business Institute
    President
    Ai For Business Institute May 2024 - Present
    The AI for Business Institute was founded to bridge the gap between technology and business, providing a platform where leaders can access valuable resources, real world use cases, self-assessment tools, and expert independent consultancy services to leverage AI in their Organisation. In my role as President I am responsible for the strategy of the organisation and ensuring the Institute provides robust programs for our participating companies.
  • Arcet Global
    Ceo
    Arcet Global Jun 2019 - Present
    Belfast, Northern Ireland, Gb
    https://arcetglobal.com/ ARCET Global is a hybrid consultancy, helping organisations improve in areas that matter most to sustainable success.We make it easier for organisations to adopt global best practice through customisable services and access to the best expertise and technologies available. We’re motivated by transformational knowledge sharing and celebrating best practice. That’s why we’re the only organisation to manage an international business community fuelled by recognition programs which promote global best practice. This gives our clients a unique opportunity to learn from others and gain a platform to have their ideas recognised.
  • The Graham Shapiro Foundation
    Trustee
    The Graham Shapiro Foundation May 2020 - Present
    Support for Mental Health and Well-being, young and old.The Graham Shapiro Foundation continues to raise awareness and support mental health and well-being for Charities like: The Mase Group, MIND, The Mental Health Foundation, Help for Heroes, Cheshire Connect and Inner Trust.Design and Innovation Enterprise.The Graham Shapiro Foundation collaborates and sponsors Innovation competitions within Universities and Colleges. The aim is to support innovative entrepreneurs who have identified a commercial opportunity based on their research and have the drive and vision to transform innovation into enterprise.
  • British Business Group Dubai And Northern Emirates (Bbg)
    Focus Chair - Marketing
    British Business Group Dubai And Northern Emirates (Bbg) Jun 2019 - Jun 2021
    Dubai, Ae
  • Awards International Uae
    Managing Director
    Awards International Uae Jan 2014 - May 2019
    Ae
    I Co-Founded Awards International UAE in January 2014, running 15 successful programmes and many Masterclasses and Networking events during my time as Managing Director. It was an unbelievable experience, where I met some incredible people and learned so much. I will never forget it and hope that my next venture can be as rewarding.
  • The International Customer Service Institute
    Product Manager I Global Partnership Set Up / Manager, Product Development
    The International Customer Service Institute Mar 2011 - Dec 2013
    Wolverhampton , England, Gb
    The TICSI Product Manager role is multi-functional. Working closely with the Managing Director, Consultancy, Business Development, IT and Training Departments to develop, market and sell TICSI Solutions globally. This includes the responsibilities of being involved in the constant maintenance of the technical content of The International Standard for Service Excellence (TISSE2012), development of strategic marketing and sales initiatives, competitor analysis, creation of marketing collateral, active selling and the creation of partnerships on a global scale.
  • Ethos Consultancy
    Business Development Executive
    Ethos Consultancy Oct 2010 - Mar 2011
    Dubai, Uae, Ae
    Ethos Consultancy is an Award winning Boutique Customer Service Solutions organisation based in the UAE, selling solutions such as customer service measurement, training, consultancy and software. The Business Development Executive Role included a number of techniques designed to grow the company using such methods as targeted marketing campaigns and actively attempting to sell to these clients throughout the GCC. Such techniques included assessments of marketing opportunities and target markets, intelligence gathering on customers and competitors, generating leads for possible sales, follow-up sales activity and formal proposal & contract writing. The Role involved evaluating Ethos Consultancy’s resources and allocating its resources in order for it to achieve its potential, using a combination of tools such as marketing, sales, information management and customer service.
  • Scottish Police Services Authority
    Executive Support
    Scottish Police Services Authority Jul 2008 - Aug 2009
    The Scottish Police Services Authority (SPSA) was established in 2007 to synchronise a number of the operations between all of the Police Forces in Scotland, with its headquarters in Glasgow City Centre.The Executive Support role was a year-long position carried out as a paid placement/internship as part of my Business Studies Degree.In order to gain experience with a range of business functions within the organisation, I worked on a range of different projects, working closely with the Procurement, Finance, Training, HR and Administration Departments.The roles and responsibilities of Executive Support were designed to assist the employees throughout all of the Police Forces in Scotland.

Mark Hamill Skills

Business Development Management Strategy Marketing Strategy Marketing Competitive Analysis Customer Service Business Strategy Project Management Team Management Strategic Planning Online Marketing Product Development Market Research Training Product Management Entrepreneurship Customer Service Training Business Planning Event Management Team Leadership New Business Development Crm Change Management Customer Experience Sales Management Customer Focused Service World Class Customer Service Management Consulting Human Resources Marketing Research Benchmarking Proposal Writing Selling Business Process Improvement Analytics

Mark Hamill Education Details

  • Northumbria University
    Northumbria University
    Business Management (Entrepreneurial Pathway)
  • Methodist College Belfast
    Methodist College Belfast

Frequently Asked Questions about Mark Hamill

What company does Mark Hamill work for?

Mark Hamill works for Arcet Global

What is Mark Hamill's role at the current company?

Mark Hamill's current role is CEO.

What is Mark Hamill's email address?

Mark Hamill's email address is ma****@****onal.ae

What schools did Mark Hamill attend?

Mark Hamill attended Northumbria University, Methodist College Belfast.

What are some of Mark Hamill's interests?

Mark Hamill has interest in Customer Experience, Football, Website Development, Product Development, Economic Empowerment, Business Development, Politics, Education, Event Organisation, Product Management.

What skills is Mark Hamill known for?

Mark Hamill has skills like Business Development, Management, Strategy, Marketing Strategy, Marketing, Competitive Analysis, Customer Service, Business Strategy, Project Management, Team Management, Strategic Planning, Online Marketing.

Who are Mark Hamill's colleagues?

Mark Hamill's colleagues are Badal Khadka, Jenny Noynay, Sagar Achari, Benson Mukandiwa Cmgrfcmi, Cpmgr Cmgrfiml, Fcicrm,fcicm, Fzim,miiba, Laura Morton.

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