Mark Hammer Email and Phone Number
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Mark Hammer personal email
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As the Global Head of Coaching at Acronis, I bring over 20 years of rich experience in leadership, project management, and strategic business planning, coupled with a deep passion for learning and development. My expertise lies in enhancing revenue generation through innovative training and development programs.At Acronis, I have been instrumental in redefining training modules for both channel partners and internal teams. My efforts have significantly reduced support tickets, boosted sales, and driven unparalleled value across the board. This success is a testament to my ability to understand the nuances of technical solutions and complex systems to deliver training that is impactful, scalable, and measurable.Looking ahead, I am committed to staying at the forefront of the learning and development field. My passion lies in empowering individuals to reach new heights in their careers through continuous learning and growth. I am excited to connect with professionals and organizations that share my vision of fostering a culture of continuous improvement and excellence.
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Global Head Of CoachingAcronis Aug 2023 - PresentSchaffhausen, Switzerland, Ch• Mentor Coaches focused on developing Channel Partners and Employees• Create tactical plans from strategic corporate objectives
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Global Head Of CurriculumAcronis Aug 2021 - Aug 2023Schaffhausen, Switzerland, Ch• Lead all curriculum and operations activities for the Acronis Academy• Create engaging content that leads to increased sales and decreased support tickets• Localize content in 8+ languages• Leverage modern AI/ML tools to accelerate content creation (ChatGPT Whisperer)
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Technology EvangelistAcronis Feb 2020 - Aug 2021Schaffhausen, Switzerland, Ch• Enable partners, distributors, and employees• Project management (Jira) systems manager• Bilingual (English and Spanish), content creation and localization expert
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Professional Services ManagerAcronis Mar 2019 - Jun 2020Schaffhausen, Switzerland, Ch• Customer success management for our largest disaster recovery clients• Onsite implementation specialist for key partners requiring white glove treatment• Project manager on key initiatives, held weekly updates meetings with executives
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Sales ManagerAcronis Sep 2017 - Apr 2019Schaffhausen, Switzerland, Ch• Created Reports for KPIs and Pipeline Management in SalesForce.com and Excel• Coached new hires showing them the ropes on how to get from job offer to first closed deal
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Business OwnerDesignr1 Software, Llc. Sep 2004 - Sep 2017• Award Winning Channel Partner (President's Club, Partner of the Year, Million Dollar Club)• Ran a successful CRM and ERP Consulting Business with managed services (MSP)• Created and ran a yearly conference for partners, vendors, and software publishers• Launched an e-Commerce sister business from that sold on Amazon, Rakuten, and eBay
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Qa Engineer | Trainer | Escalation Manager | Spanish Tech SupportSage Software Mar 2001 - Sep 2005Newcastle Upon Tyne, Gb• Led training program to on-board new employees and increase employee retention• Expanded, authored, and maintained knowledge base documentation• Assisted Sales Engineers on key accounts to increase close ratios• Managed escalation phone queue to resolve most difficult customer issues -
Volunteer MissionaryEl Salvador San Salvador East Mission Feb 1999 - Jan 2001• Supervision of the ecclesiastical duties of 18 missionaries• Learned to speak, read, and write Spanish at near native level• Coordinated with community leaders after natural disaster (7.8 Earthquake) to bring relief• Taught English classes
Mark Hammer Skills
Mark Hammer Education Details
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Brigham Young University - IdahoApplied Technology -
Lane Community CollegeManagement And Operations
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Central Wyoming Community CollegeMathematics
Frequently Asked Questions about Mark Hammer
What company does Mark Hammer work for?
Mark Hammer works for Acronis
What is Mark Hammer's role at the current company?
Mark Hammer's current role is Team Builder | Evangelist | Channel Champion | Dad Joke Expert.
What is Mark Hammer's email address?
Mark Hammer's email address is ma****@****nr1.com
What is Mark Hammer's direct phone number?
Mark Hammer's direct phone number is +148075*****
What schools did Mark Hammer attend?
Mark Hammer attended Brigham Young University - Idaho, Lane Community College, Central Wyoming Community College.
What are some of Mark Hammer's interests?
Mark Hammer has interest in Children, Economic Empowerment, Potenciamiento Económico, Chicago Cubs Fan, Infancia.
What skills is Mark Hammer known for?
Mark Hammer has skills like Crm, Salesforce.com, Training, Leadership, Cloud Computing, Consulting, Saas, Sales, Databases, Sales Management, Business Process, Solution Selling.
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