Mark Hammergren Email & Phone Number

United States

• Assist jurisdictions with the planning and coordinating functions related to the conduction of Elections.• Maintain relations through proactive and responsive communications with clients, internal departments and Secretary of State to ensure satisfaction and success.• Manage company service operations for all customers in Kentucky and West Virginia, including hardware and software implementations, maintenance, training, product certification and support as needed by clients.• Manage hardware and software implementations in assigned region including planning, execution and completion with regard to scheduling resources, maintaining timeline, mitigating risks, managing communications, tracking issues, documenting deliverables, reporting progress, and obtaining signoff at completion.• Provide onsite, phone and email support for all aspects of the Elections life cycle including, but not limited, to voter information, ballot typing, precincts and districting, candidate filing, ballot and definition creation, ballot printing, vote by mail, UOCAVA, hardware testing, poll worker training, voter outreach, accessibility, election day operations and post election reporting and canvassing.• Assist with budgeting in my assigned territory.• Supported 47 elections, in 38 counties, across 14 states, dating back to 2002, including the 2003 California Governor recall.

Sutter Creek, California, United States

Live-in staff for an adult residential facility providing support and assistance as needed to four wonderful young adults with special needs.

Jackson, California

Knowledge of:• County policies, rules, and regulations.• Policies, requirements, and functions of the County Registrar of Voters.• Laws, rules, regulations, and legislation affecting the functions and procedures of the Elections Department• Operations, rules, policies, and procedures of the Elections Department.• Public and community relations.• Proper procedures for acceptance and filing of candidate documents.• Election and precincting procedures.• Budget development and control.• Financial and statistical recordkeeping.• Establishment and maintenance of filing and information retrieval systems.• Personal computers and software applications related to the Election Department.• Principles of supervision, employee evaluation, and training.Ability to:• Assist with planning, organizing, coordinating, and directing the functions of Elections Department.• Supervise, train, and evaluate assigned staff.• Perform a wide variety of complex and specialized administrative and support work related to the operations and functions of the Elections Department.• Interpret, explain, and apply a variety of policies, rules, procedures, and regulations.• Read and understand statutes and instructions related to the conduct of County elections.• Work with considerable initiative and independence while exercising good judgment in recognizing scope of authority. • Gather, organize, analyze, and present a variety of data and information.• Prepare, clear, concise and accurate records and reports.• Effectively represent the Elections Department in answering questions, responding to inquiries, providing assistance, and dealing with concerns from the public, community organizations, other County staff, and other agencies.• Establish and maintain cooperative working relationships.

Sacramento, California Area

• Assist jurisdictions with the planning and coordinating functions related to the conduction of Elections.• Maintain relations through proactive and responsive communications with clients, internal departments and Secretary of State to ensure satisfaction and success.• Manage company service operations for all customers in California, Oregon and Washington, including hardware and software implementations, maintenance, training, product certification and support as needed by clients.• Manage hardware and software implementations in assigned region including planning, execution and completion with regard to scheduling resources, maintaining timeline, mitigating risks, managing communications, tracking issues, documenting deliverables, reporting progress, and obtaining signoff at completion.• Provide onsite, phone and email support for all aspects of the Elections life cycle including, but not limited, to voter information, ballot typing, precincts and districting, candidate filing, ballot and definition creation, ballot printing, vote by mail, UOCAVA, hardware testing, poll worker training, voter outreach, accessibility, election day operations and post election reporting and canvassing.• Supervise additional California staff, and assist with budgeting for my territory.• Supported 47 elections, in 38 counties, across 14 states, dating back to 2002, including the 2003 California Governor recall.

Sacramento, California Area

Working as a contractor installing, maintaining, servicing and supporting Sentio Ballot Printing Systems, and Agilis Ballot Mail Sorters.

Sacramento, California Area

Assigned to act as liaison, between multiple State departments and the Project, to ensure the successful deployment of new Statewide Payroll System. Liaisons will validate and coordinate tasks across four primary areas: Functional Readiness• Collection of data not available in legacy systems • Cleansing of data in legacy systems prior to the transformation• Loading of data into the SAP HR System• Participation in various system testing activitiesTechnical Readiness• Changes required to the department's information technology infrastructure• Installation of software• Interface development and conversion testingUser Readiness• Organizational change management• Communications• TrainingSite Readiness• System cutover• Post implementation support Tasks to be performed by the liaisons include, but are not limited to • Coordinating communications between the project and departments.• Assisting departments with the interpretation and application of new/changing business processes and procedures.• Assisting departments with information technology assessment and modification recommendation.• Assisting departments in identifying and assigning staff and security roles.• Assisting departments with enrollments for required training.• Assisting with and performing departmental data collection and cleansing.• Monitoring progress of detailed cut over activities, including verification of converted data.• Providing post go-live departmental monitoring and support.

Sacramento, California Area

One of two founding partners in this small Sacramento based web design and internet marketing company. Responsibilities included: • Manage all web and print design and technical projects • Primary technical contact for clients• Provide monthly analytical reports to clients for tracking web activity• Web design and search engine optimization• Social Network marketing and social environment updates and interface creation

Chatsworth, Ca

Responsible for sales and marketing for Government and Healthcare vertical markets for this publicly traded Optical Mark Reader manufacturer. Also contracted to Los Angeles County Elections to manage their maintenance and election projects. Responsibilities included: • primary point of contact for all clients in assigned market• researched and developed new sales opportunities to meet assigned market projections• research and respond to Requests For Proposals• create and distribute marketing materials• consult on new product developments and act as Project Manager for engineering projects to ensure sales division steered product releases• maintain and distribute potential sales forecasts for investor relations It is also notable, that I solely redesigned and created all new marketing materials and corporate website.

Sacramento, California Area

Responsible for managing all aspects of clients projects in high profile government mandated hardware and software installations and implementations. Primary roles and responsibilities included:• act as primary point of contact between company and client for all services, including account management, technical support and sales• Project Manager for state/county wide elections implementations which included:• coordinating resources• tracking Deliverables and Milestones to ensure all deadlines were met on time and within Scope to maintain the Critical Path of the Project set forth in the Statement of Work• managing budgets• developing proposals• Compiling and maintaining Microsoft Project Plan• creating and updating Project Control Documents• facilitating Project Steering Committee meetings• providing updated documentation and status reports to Project Sponsors and Key Stakeholders.• Successfully supported over 20 elections, in 16 counties and 7 states, including the California recall• Sales support and demonstrations• Hardware and software State Certification testing• Managed wide scale maintenance events• Supervise California project team of 12 people.

California

Large jurisdiction election machine hardware and software installations, maintenance, upgrade and repair. Troubleshooting and diagnostics. Providing onsite and telephone support. Testing and election day technical support. Sales and demonstration support. Training client on operation of hardware and software.