Mark Hapeman Email & Phone Number

Fractionals United is the leading global community for Fractional Leaders.It's the go-to place for Fractionals to grow their expertise and business, network with other like-minded executives, and access valuable resources and support.Companies can also take advantage of the community if you're in need of Fractional Leaders to help grow your business.

I am a member of Fractional Leadership, an elite community of independently vetted Fractional Leaders with the expertise, industry experience, and executive background to serve small and medium size businesses who need our level of support, producing results at a fraction of the time and cost.Fractional Leadership is a great resource for the fractional.

Atlanta, GA, US

Helping growth-minded leaders strengthen the systems and soul of their business.

Lancaster, Pennsylvania, US

I assist companies with Sales and Customer service breakthroughs. Process improvement, process design and implementation are my speciality.

Revenue Operations consulting for B2B service and manufacturing companies. We increase your revenue by creating shared goals, processes, and technology, between sales, marketing, and customer service.

Lancaster, Pennsylvania, US

Lancaster, Pennsylvania, US

SecureStrux, LLC is a Women-Owned Small Business (WOSB) that provides specialized services in the areas of compliance, vulnerability management, cyber security strategies and engineering solutions. We offer a comprehensive range of services that provide clients with proven methods and common-sense approaches to secure their data, build trust with their.

Lancaster, PA, US

-Annual gross profit quota of $800k-Leverage Business Development techniques to open new territory in Central Pennsylvania-Account management through sales life cycle: prospect, quote, purchase, project management, implementation and post-sales support.-Business practices: Collaboration, Data Infrastructure & Cloud, Security & Carrier Services. -Supported.

Company was a spin off of Fulcrum Technology Solutions. Quota carrying role that specialized in Cyber security assessments, professional services and staff augmentation.

Houston, TX, US

Professional Services organization. As Director of Sales I was responsible for an internal Sales Team as well as a partner relationships. Fulcrum was built with a hardware/software agnostic goal; therefore, the services team was highly skilled and experienced with many of the leading and niche security products. I built partnerships with organizations that.

Houston, Texas, US

Vice President & General Manager for the Houston Branch of a long established but rapidly growing IT Managed Services company. Stabilized the Houston branch by increasing customer satisfaction and building an entirely new team of Account Managers and technical staff. Increased margin despite the environment of client attrition inherited from prior.

Houston, TX, US

Accountable for the IT Services Practice. IT Services has a primary focus on Infrastructure Project Services, Managed Services, IT Service Management (ITSM) and Workplace Management Services (BYOD, remote employee connectivity and workspace set up). Responsible for the P&L, budgeting, forecasting and employee management for IT Services. Growth has been.

Calgary, Alberta, CA

Lead a dynamic group of field resources responsible for driving the branch revenue targets. I am responsible for direct sales; Pre-sales engineering and procurement. Growth target of 25% increase in gross margin for services is being achieved. On pace to more than double the procurement and likely will achieve $10 million in procurement revenue.

Calgary, Alberta, CA

Responsible for a large oil & gas client. Won net new business worth approximately $2.2 million which increased the account’s revenue from $1.5 million to just under $4 million in 2011. The team grew from 23 people to over 60 during the duration of the project.Utilized the Managed IT Services model I built in Denver to capture market share in Houston which.

Calgary, Alberta, CA

Recognized a market gap for IT services, analyzed options and created a business plan to capitalize on the market potential. Built a Managed IT Services (MITS) Team to capture a new market niche. Grew the practice from the existing 3 clients and monthly revenue of $55,000 to a total of 23 clients and monthly revenue of $335,000Developed a team of strong.

Milwaukee, WI, US

Restructured Arizona Technology Team to promote growth and profitability. Evaluated the team, performed a SWOT analysis on the market and produced a plan to return the practice to profitability. Launched “new & improved” service with our client base and the market. Succeeded in creating 20% revenue growth and a return to profitabilityLaunched Microsoft.

Milwaukee, WI, US

Due to Clifton Gunderson LLP's aquisition of Network Technology Solutions, my responsibilities expanded to:Team expanded by 6 people and into several other locations including different states. Trained all acquired staff on company processes and expectations. Increased revenue by a minimum of 15% year over year and increased the team by an additonal 12.

Built project teams for an IT Consulting startup Designed project processes to fit the SMB market and developed a training program to ensure vendor certification levels were achieved.Calculated and analyzed utilization, rates and staff costs to ensure gross profit minimum of 25%.Achieved growth of more than 40% year over year for all three years while.

Developed a production process including a role to manage the process and then trained the team on the new processes.Increased sales by allowing the sales team to focus on new business while also reducing printing errors.

Hartford, Connecticut, US

Provided Quality Improvement through audits, retraining and employee specific improvement plansUtilized early versions of Microsoft Excel, Word and PowerPoint to analyze staff performance and communicated the results to staff via development and implementation of personalized training plans.Reduced errors in claims processing; thereby reducing rework and.

Bachelor'S Degree, History

Ms, Education

Ma, History