Mark Hatswell Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Conducted media monitoring across various engagement tracking services to produce real-time coverage reports. Tools: Meltwater, MRP, NewsWhip• Developed media contact lists and pitched to traditional and social media targets. • Secured earned media hits for regional and national promotional campaigns through effective pitch tactics and networking with contacts in the media.• Influencer relations: Distributed promotional materials and press packages to contracted influencers for various social campaigns. • Drafted creative materials, wrap reports, and financial invoices for vendors and clients. • Wrote and assembled creative materials for promotional purposes and social media copy. • Input data pertaining to engagement metrics and budgets for client-facing presentations. • Assisted special events and on-site media to cover various publicity events.• Helped with administrative duties and other items at media events.

Ajax, Ontario, Canada

• Clerical duties at the front desk, including answering phone inquiries and maintaining membership accounts • Responsible for providing guest services to members - including sign-ups, towel service, and gym sanitization• Scheduled fitness classes for members and updated class lists for instructors

Toronto, Ontario, Canada

• Communicated with customers remotely to solve issues related to personal telecommunication services• Oversaw customer accounts for billing and payments• Processed product and service purchases for devices or home bundled items

North York, Ontario, Canada

• Assisted office facilities requests cross-functionally to provide physical and digital amenities to staff• Organized meeting room layouts and delivered electronic copies of courier mail• Coordinated courier requests, provided tracking and inquiries for mail designations - monitored communicated from courier services for ticket support, records management , and vendor pick-ups

Toronto, Ontario, Canada

• Serviced clientele for restaurant and bar dining experience - including the delivery of food and drink orders• Communicated rotating product knowledge and maintained relationships with valued customers• Responsible for large-scale special events, servicing the events team staff for 500+ attendees

Ajax, Ontario, Canada

• Worked on concession stand to assist customers with purchasing food and drink items• Serviced the ticket stand to communicate movie admission information - including showtimes and digital 3D options• Maintained the cleanliness and sanitization of all threatre auditoriums

Ajax, Ontario, Canada

• Expedited large quantities of food from the kitchen to customers in a timely and efficient manner• Responsible for the kitchen's computer system to track, log, and update food orders during high-traffic peak hours• Cooked all menu items to the standards of the organization to ensure restaurant quality

Postgraduate Certificate, Public Relations

• Social and Digital Media • Strategic Communications • PR Writing • Event Planning Management • Public Affairs • Marketing Communications.

Bachelor Of Arts, Political Science And Cultural Anthropology