Mark Heffer Email & Phone Number

Dallas, Tx, Us

Irving, Tx, Us

As Vice President of Operations, I excel in managing P&L responsibilities and directing the recruitment and supervision of a diverse team comprising over 400 anesthesiologists, CRNAs, and administrative staff. Additionally, I forge strategic partnerships with renowned hospital entities such as Tenet, HCA, USPI, and Surgery Partners to drive mutual success and foster sustained growth.● Fostered enhanced alignment of objectives and contract serviceability.● Successfully renegotiated 27 underperforming contracts to restore profitability.● Secured increase in potential EBITDA within initial 6 months by implementing negotiation strategies.● Generated significant revenue annually by spearheading strategic initiatives for network of 60+ Anesthesia practices.● Orchestrated seamless transition of landmark single-system hospital contract, marking largest contract transition in company to-date.● Directed revitalization of multiple service locations, including acquired subsidiaries and at-risk regions by leveraging turnaround strategies and identifying robust business development prospects.● Achieved consistent growth in contribution margin across challenging market conditions marked by rising provider costs, retention pressures, declining payer reimbursements, and low hospital margins.

Richardson, Texas, Us

Head strategic and operational executive for a nationally expanding animal reference diagnostics laboratory; aligning value proposition, sales efforts, lab directives, and capital investment with shareholder goals. ● Establishment of market specific Medical Director, increasing lab throughput and testing capabilities by 103% ● Partnership with leading GPO to implement stat lab, lab management, and lab purchase opportunities● Conducted M&A, VC and EC strategies to expedite scale and implement growth strategies

Coppell, Texas, Us

As Senior Director/Director of Strategic Partnerships, I drove the establishment of market trends, product concepts, and divisional direction while overseeing budgeting/forecasting and full P&L responsibility. My role involved cultivating influential relationships with key opinion leaders, offering strategic insights into industry requirements and product enhancements, and shaping reimbursement decisions. I lead the formulation of corporate strategies and sustainable transformation initiatives, focusing on top-line growth. Additionally, I managed external partnerships from identification through implementation, including large-scale joint ventures and M&A activities. I also identified and implemented Revenue Cycle Management (RCM) improvements for Gastroenterology and Hematology divisions, ensuring optimized workflow and resolving coding errors.● Resolved $400k in pending claims by identifying coding issues.● Improved sales targeting through structured data implementation.● Reduced claim posting time from 7 days to 3 days by addressing workflowissues.● Secured 300% increase in consulting growth by developing MIPS sales tool tosupport strategic initiatives and transitioning company to consultativesales/service model.● Administered P&L responsibilities for $250 million Gastroenterology divisionby implementing cost-reduction opportunities, streamlining collectionprocesses, and positioning for long-term financial objectives.● Achieved remarkable 22.8% Compound Annual Growth Rate (CAGR) over 12 monthsby establishing dedicated sales team / restructuring value proposition, leadingto growth of clinical division from inception to $5 million in revenue within18 months.

Newton, Massachusetts, Us

As the top operational executive, I formulated policies and strategic plans for a 3-year start-up integrated healthcare system. I provided executive oversight of day-to-day operations, supporting the growth and profitability of 21 medical facilities across the Dallas-Fort Worth area.Accomplishments:● Reduced costs by over $600,000 annually by eliminating underperforming RCM contractors and recruiting new RCM oversight, with projected revenue gains of $1-2 million.● Negotiated and implemented health plan and managed care strategies.● Oversaw the planning, development, and operationalization of Free-Standing Emergency Departments, 6 Family Practice/Urgent Care locations, and two physician practice acquisitions.● Established a new Rehab, DME, and Athletic Training clinic, reducing patient leakage to outside competitors and increasing company earnings potential.● Launched an internal/external healthcare placement company, redirecting $300,000 in placement fees and creating additional revenue streams.● Enhanced the integrated care model by reducing capital and leasehold expenditures through consolidating multiple medical specialties within single offices, improving patient satisfaction and market capture for specialty surgical physicians.● Managed due diligence, financial analysis, credentialing, and onboarding for incoming and acquired physicians.

Sunrise, Florida, Us

Managed strategic and operational aspects for 12 outpatient Maternal Fetal Medicine (MFM) practices, 6 Neonatology hospital service locations, the Anesthesia department, and the MFM billing office. Provided guidance and leadership for 38 physicians, 66 mid-level providers, and 41 ancillary staff.● Held P&L responsibility for over $80 million in net revenue.● Developed and expanded emerging MFM and Anesthesia markets nationally.● Established 4 Neonatology and 6 Maternal-Fetal Medicine outpatient offices; renegotiated and renewed leases for all 10 Texas MFM locations and 2 Florida locations.● Increased the census of the largest NICU by 6 beds within the first year.● Achieved significant revenue growth for the MFM practice: 9.96% (2011), 24.90% (2012), 12.55% (2013), and 10.08% (2014).● Enhanced scalability by creating financial tracking analytics and KPIs.● Ensured compliance with practice enhancements, legislative changes, EMR, ICD-10, Telemedicine ● Conducted regulatory audits of financial and accounting records, ensuring alignment with expected outcomes.● Implemented quality metrics in collaboration with the hospital, achieving 100% of set goals.

Us

Dallas, Tx, Us

Mt. Vernon, Tx, Us