Mark Heggenes Email & Phone Number

Bothell, Washington, United States

Bothell, Wa

Bellevue

Managed new client relationships and developed new business from existing clients. Defined and analyzed KPIs for each client as it pertained to account strategy. Gathered and analyzed data to inform strategic recommendations for customers. Managed SEO and Digital Marketing strategy for multiple client accounts.

Kirkland, Wa

Provided health, fitness and coaching services to private clients focusing on dynamic, functional and practical solutions to remain active, injury free and healthy.

Bothell, Wa

•Provided team leadership, supervision and coordination for medical team staff (FTE, on-call, contract health screening personnel, interns and volunteers). Developed strategic plans, successfully resolved problems and brought projects into compliance within demanding timelines.• Responsible for client service issues, operational excellence and customer satisfaction of service coordination and delivery.• Developed, implemented and documented worksite delivery programs for business and industry clients, including internal programs for HFP.• Worked collaboratively with management, marketing, customer service and medical teams and served as liaison between clients and company.• Maintained positive relationships with internal / external stakeholders and proactively communicated project status.• Projected supply and demand of planning and resources critical to service delivery.• Globally responsible for all logistical aspects of mobile projects and ensured successful completion of project milestones.• Designed, managed and delivered large scale mobile service delivery projects to fire departments in the greater Puget Sound area over a seven year period experiencing growth in revenue, participation and new clients.

Everett, Wa

• Designed, marketed, staffed, coordinated and delivered health promotion, prevention, fitness, health screening, and education services to business and industry clients throughout the state of Washington.• Trained and supervised teams of health professionals who delivered on-site health risk screening services and health risk counseling.• Globally responsible for collection and processing of departmental confidential medical information gathered in all field operations.• Managed and delivered a state wide health promotion project involving over 80+ cities experiencing continuous growth in revenue and participation of both cities and employee participants.• Provided fitness testing, exercise prescription and consultation services to fire departments throughout Washington State.

Everett, Wa

• Delivered screening services to business and industry clients throughout the state of Washington.• Provided ongoing training, orientation and quality control to health screening staff and program assistance.• Responsible for the ongoing components of the service area health promotion program.

Greater Seattle Area

• Provided fitness testing, training and exercise prescriptions for clientele with multiple health risk factors, diseases and disabilities.• Interpreted fitness data and developed targeted fitness programs for clients. • Conducted orientation programs for new clients.• Primary lead responsible for training geriatric clients and ongoing geriatric program maintenance and development• Experienced working with clients affected by a variety of health, disease, injury and age related challenges. Past clients include cases related to multiple sclerosis, schizophrenia, hemophilia, obesity, and an assortment of sports related injuries.

Langley, Wa

• Coordinated shipping and receiving of building materials. • Provided customer service for private and commercial customers. • Senior forklift operator with over 12 years of experience. • Conducted training for new and current employees.