Mark Freeman, Mba Email & Phone Number

Houston, TX, US

Organizational Change Management Culture Change and Business Process Improvement consulting

Houston, Texas, US

• Working with the Financial Director, and hospital system management, developed Organizational Change Management (OCM) for one of the largest multi-state hospital systems in the United States. Provided OCM planning for.
• Teaming up with Nuclear Management; Business and IT Project Managers of a major Electric Utility organization including Executive Managers and site Supervisory personnel, developed Organizational Change Management.
• Working with an electric utility Grid Modernization program Distribution Automation (DA) Team, and the Change Management Organization (CMO), developed Change Impact Assessments; Change Management Planning.
• Worked with multiple IT projects to implement Organizational Change to facilitate successful adoption and usage to increase Change Management Return on Investment around new application development.

Atlanta, GA, US

Collaboration with business leaders to target, manage, and implement Change Management and Business Process Improvement initiatives.

Charlotte, NC, US

• Collaborating with Project Management and development teams, engaged adoption and usage best practices in support of ARIS Business Process Management implementation.
• Led UA test case development around implementations of ARIS version 9.8 and ARIS version 10 upgrades.
• Developed corporate communications for the project, and PowerPoint training and training videos for ARIS 10 fundamentals including Process Owner Training; ARIS Connect/How to Read a Model; Modeling Fundamentals; and.

Irving, Texas, US

• Collaborating with project and implementation teams, engages industrial and manufacturing clients to lead Organizational Change Management (OCM) and Business Process Management (BPM) initiatives in support of SAP.
• Working with the Director of BPM, developed standards for the BPM Practice Area including Business Process Modeling and Standard Notation (BPMN) within the framework of an overall Business Process Improvement approach.
• Incorporated the Akili Business Process Management approach and Organizational Change Management approach, based on Prosci ADKAR, into Akili Agile Development for delivery and implementation of BPC Financial Planning.
• Working with the Director of BPM, jointly developed a webcast series including “Organizational Change Management”; “What Executives Need to Know about Business Process Management”; “Business Process Mapping and.

Successfully developed and launched a home accessories and interior decoration business venture over eleven years ago in the Houston, Texas metropolitan area. Delivered a business concept and a business plan that included a detailed demographics study; a products and services planning and implementation strategy; a marketing plan; an operational plan.

Collaboration with business leaders to target, manage, and implement Change Management and Business Process Improvement initiatives.

Tulsa, Oklahoma, US

• Collaborating with the Manager of Business Process and Asset Reliability and Maintenance Executive Management for one of the largest providers of natural gas infrastructure in North America, identified and extracted.
• Included vetting combined business requirements for the new organization, to result in a reduction in support costs due to consolidation.

Houston, Texas, US

• Working with Senior Project Management, around an integrated optimization program of the world’s largest independent upstream energy company, developed an integrated Organizational Change Management and Business.
• Facilitated the delivery of training and testing around new business process implementations.
• Developed Influence Diagrams, and corresponding key performance metrics, to measure new process performance.
• Resulted in the capability to reduce well shut-ins, and schedule more efficient truck routing, saving $MMs in operating costs.

Houston, Texas, US

Coached Senior Management of an independent oil and gas exploration and production company to develop and implement policy, procedures, and standards along with corresponding strategy and change management (OCM) for Data Centers in Lima, Peru and Houston, Texas.

Houston, TX, US

Collaboration with business leaders to target, manage, and implement business initiatives focused on achieving significant competitive advantage.

San Ramon, CA, US

• Coached migration project teams to develop and implement program and project communications around migration of legacy systems into SharePoint.
• Developed Key Stakeholder Analysis; Key Risks and Mitigation; Behavioral Change Management Blueprint; Communication Plans; and Change Readiness Survey.
• Prepared all program and project email, PowerPoint presentations, and Word document updates including Coffee Pots; Executive level updates; Single Point of Contact (SPOC) updates, as well as general updates and status.

Singapore, Singapore, SG

Collaborating with and coaching REC management, planned and implemented a new Business Process Management (BPM) organization including aspects of Organizational Change Management (OCM). Result was to increase Business Process Analyst (BPA) functional utilization by 95%.

The Woodlands, TX, US

• Collaborated with key stakeholders to implement Change Management for installation of a major Oracle PeopleSoft application including Finance, Student Services, and Human Resources modules.
• Included Change Management strategy development; communication of the vision; working with stakeholders and Oracle team leads to ensure gaps between existing business processes and the new system were identified and.
• Organized and conducted team-building sessions.
• Worked with the HR Team Lead to develop and deliver training.

London, England, GB

• Led the Business Readiness Team (BRT) using Behavioral Change Management methodologies to manage and measure change associated with a $50MM implementation of a scheduling and accounting system for Houston and South Gas.
• Coordinated business requirements, gap analysis, testing and training requirements, and communications between all South Gas offices, including the Business Readiness Team and IT.
• Facilitated Business Process Modeling workshops using the ARIS modeling tool to deliver 15 “As-Is/To-Be” models including 24 maps targeted for the core application release.

US

• Re-engineered upstream Authorization for Expendature (AFE) processes utilizing Level 2 and 3 ‘As-Is’ process flows; key process and outcome metrics; controls; and interfaces, via workshops, to validate preliminary.
• Identified gaps in ‘As-Is’ process flows, i.e., long cycle times and resource hogs.
• Documented best practices and Level 3 and 4 ‘To-Be’ process flows.
• Validated future state controls with Sarbanes-Oxley (SOX) Compliance and Audit personnel.

Houston, TX, US

• Conducted change management and new processes, procedures, and standards transformation/alignment for a major corporate merger.
• Facilitated 20+ operational improvement brainstorming sessions and corresponding action planning meetings for market directors, location managers, and supervisors.
• Resulted in a stated $11M in cost saving initiatives collectively for markets across the United States.

Bachelor Of Business Administration (Bba), Business Administration And Management

Master Of Business Administration (Mba), Business, Management, Marketing, And Related Support Services