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@quantum.com
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Mark Higley is listed as Global Technical Support Operations Executive at Quantum, a company with 1148 employees, based in Denver, Colorado, United States. AeroLeads shows a work email signal at quantum.com and a matched LinkedIn profile for Mark Higley.
Mark Higley previously worked as Senior Technical Support Engineer at Quantum and Manager, International Technical Support / Training | Sr. Technical Support Engineer at Copan Systems. Mark Higley holds Bs, Software Engineering from Colorado Technical University.
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AeroLeads found 1 current-domain work email signal for Mark Higley. Compare company email patterns before reaching out.
Global Technical Support Operations Executive Accomplished in strategic leadership and seamless tactical execution of pre-sales, implementation, post-sales, technical support, training, and partner services for the storage industry.Innovative, versatile performer who thrives in entrepreneurial environments requiring ability to fill many roles: Solutions Architect, Sales Engineer, Technical Support, Implementation Consultant, supporting product development across design, architecture, implementation, serviceability and usability.Excellent leadership skills, recruiting, developing, and motivating peak-performing teams. Skilled in launching new training and technical support departments, developing best practices, policies, and procedures, establishing and leveraging knowledge bases.Intuitive, attentive, consultative approach to client relationship management. Recognized for successfully partnering with Fortune 500 clients in reducing storage costs, increasing workflow productivity, leveraging IT resources, and unlocking revenue potential.Engaging, articulate communicator who demonstrates tact, diplomacy, and humor in stressful environments. Excellent presentation and negotiation skills. Extensive global business experience in Japan, Singapore, China, Australia, South Korea, and Europe.Earned a reputation as a proactive, tenacious, results-focused leader who takes initiative and delivers excellence to a demanding global client base.Specialties: storage industry, storage costs, workflow productivity, Global Technical Support Operations, strategic leadership, pre-sales, implementation, post-sales, technical support, training, partner services, Solutions Architect, Sales Engineer, Technical Support, Implementation Consultant, design, architecture, implementation, serviceability and usability.Linux, Microsoft, storage solutions, Virtual Tape Libraries (VTL), NAS, SAN, RAID, SCSI, iSCSI HBA configuration, disaster recovery
Listed skills include Technical Support, Operations, and Troubleshooting.
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$800MM Leading global storage company specializing in file systems, backup, recovery, and archive solutionsDeliver advanced technical support of key clients Fox News, CNN, Disney, QVC, and governmental accounts in implementation, troubleshooting, and optimization of Quantum data storage software products in a variety of technical environments. -- Document.
$50MM Enterprise Storage Manufacturer | purchased by Silicon Graphics, Longmont office closedInternational Support & Education Manager | Senior Technical Support EngineerHired to create a new global technical support and technical training program for a successful technology startup with key accounts including a diversity of Fortune 500s and top-secret.
$60MM Enterprise Storage Solutions CompanyHired to lead rapid resolution of complex, escalated hardware/software issues at client sites worldwide; restored client relationships and retained accounts experiencing major technical issues. -- Maintained 90% travel schedule; performed professional services engagements generating $250K in additional revenues per.
$222 MM Storage CompanyFulfilled multiple roles during tenure with Exabyte and Ecrix, a company acquired by Exabyte in 2001. -- Managed, trained, and motivated a Technical Support Team of 12 providing customer support to enterprise clients nationwide. -- Rapidly developed advanced subject matter expertise in Exabyte’s existing and emerging products.
Other employees you can reach at quantum.com. View company contacts for 1148 employees →
Nelson Salinas
Colleague at QuantumMexico City, Mexico, Mexico
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Meryl Cook
Colleague at QuantumFoothill Ranch, California, United States, United States
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Tom Jabczynski
Colleague at QuantumAurora, Colorado, United States, United States
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Katherine Celis Plazas
Colleague at QuantumColombia, Colombia
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Sushma Naidu
Colleague at QuantumPune, Maharashtra, India, India
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Mark Weekes
Colleague at QuantumGreater Reading Area, United Kingdom
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Sangeetha G
Colleague at QuantumCoimbatore, Tamil Nadu, India, India
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Kevin Devine
Colleague at QuantumCalifon, New Jersey, United States, United States
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Scott Reynolds
Colleague at QuantumCastle Rock, Colorado, United States, United States
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Swami Durai
Colleague at QuantumChennai, Tamil Nadu, India, India
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Quick answers generated from the profile data available on this page.
Mark Higley works for Quantum.
Mark Higley is listed as Global Technical Support Operations Executive at Quantum.
AeroLeads has found 1 work email signal at @quantum.com for Mark Higley at Quantum.
Mark Higley is based in Denver, Colorado, United States while working with Quantum.
Mark Higley has worked for Quantum, Copan Systems, Spectra Logic, and Exabyte.
Mark Higley's colleagues at Quantum include Nelson Salinas, Meryl Cook, Tom Jabczynski, Katherine Celis Plazas, and Sushma Naidu.
You can use AeroLeads to view verified contact signals for Mark Higley at Quantum, including work email, phone, and LinkedIn data when available.
Mark Higley holds Bs, Software Engineering from Colorado Technical University.
Mark Higley is listed with skills including Technical Support, Operations, and Troubleshooting.
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