Workforce Management Implementation Specialist with over twenty-one (21) years of experience implementing and supporting workforce management applications. Self-directed leader with a proven ability to clearly elicit and document business requirements, and systematize client requirements into a tailored solution that matches client needs while yielding significant improvements in operational and financial performance. Recent clients include University of Alabama, Shire Plc, Amazon.com, Hertz Corporation, Toyota USA, and National Oilwell Varco.
Listed skills include Business Analysis, Business Process, Process Improvement, Requirements Analysis, and 46 others.