Mark Hingle Email & Phone Number

Belle Chasse, La, Us

United States

As the Area Manager at Vroom, a dynamic automotive e-commerce startup, I have successfully managed a multi-unit team, overseeing the largest territory in the company. Operating in a hybrid environment that blends tech and automotive, I played a pivotal role in executing last-mile delivery operations.Developed and implemented policies, including a mentorship program, leading the area to achieve a remarkable 100% safety score for all employees. Which increased productivity & profitability, distinguishing our area and the only one with this achievement.Consistently achieved a top 5 NPS in the company by ensuring the highest service quality, monitoring trends for areas of improvement.Implemented a strategic plan for supply chain optimization, resulting in a remarkable 25% decrease in delivery time. Managed the successful nationwide launch of a project within 60 days. I covered the entire state of Louisiana, and large portions of Mississippi, Alabama, Florida. Responsible for multiple satellite hubs, handled the routing of vehicles from their originating locations, overseeing the final quality check, and coordinating last-mile delivery with customers. Additionally I also ensured DOTD and FMCSA compliance in my area. Maintained the lowest % of buybacks in the company.Implemented a communication plan resulting in a 15% reduction in buybacks companywide and increase in NPS scores.Identified and resolved discrepancies in data, resulting in a 25% decrease in delivery time, cost per unit, and higher customer satisfaction companywide.Project managed nationwide launches. demonstrated my ability to interpret and leverage data effectively. Identified and resolved discrepancies in data flow, showcasing analytical thinking and problem-solving skills. This experience highlights my capability and innovative solutions in a dynamic/fast-paced environment.Thriving in a hybrid role, I demonstrated autonomy. Achieved and surpassed all company KPIs.

Louisiana, United States

Combining my passion for real estate with project management expertise, I navigate clients through the intricacies of property transactions. From pre-contract to closing, I meticulously oversee every phase, including contract negotiations, home inspections, lender coordination, insurance binding, and closing. My commitment to seamless processes extends to marketing strategies that maximize property visibility. Recognized for negotiation prowess, contract acumen, and adept relationship management, I ensure positive outcomes for clients. Whether buying, selling, or investing, I bring a holistic approach to real estate transactions, backed by a solid foundation in project management.

New Orleans, Louisiana, United States

Achieved annual savings of nearly $1M by effectively negotiating with vendors on a quarterly basis to reduce per employee inventory cost within sixty days in the role.I used financial data to direct end to end supply chain and procurement activities including: purchasing, demand planning, negotiations, and distribution across several markets.Strategically secured crucial supplies during the COVID-19 pandemic, meeting customer needs effectively.Identified and optimized supply chain processes, enhancing operational efficiency in a 70% remote work environment.

Greater New Orleans Area

Successfully lead the operations staff of 300+ employee team in 7 states, including supervisors, marketing, field operations and call center. Drove market launches, facilitated customer meetings and contributed to revenue growth.Integral to Series C success of securing $50 Million: Within the first 90 days in the role I drove a 33% decrease in per-employee costs by aggressive negotiations with suppliers.Crafted a visionary strategy for nationwide expansion, orchestrating the successful launch of new markets across 7 states. Directed all portions of operations including hiring, training, marketing strategies, employee development, and business growth for all locations.Optimized employee scheduling, reducing OT costs by 40% within the first 90 days of employee schedule ownership, significantly boosting startup growth.

As a Lead Instructor for Emergency Medical Responder (EMR) at Renew NOLA High School Name, I played a pivotal role in guiding at-risk youth toward a promising future. I successfully managed the entire curriculum, ensuring alignment with state standards, and orchestrated the registration process with relevant state authorities. In this dynamic role, I hired, trained, and supervised adjunct instructors, fostering a collaborative and educational environment.One of the highlights of my responsibilities was preparing students for the National EMR Certification test, a crucial step in their journey to becoming licensed Emergency Medical Responders. I took pride in providing guidance, support, and impactful instruction to empower students to excel in both theoretical knowledge and practical skills.

Marrero, Louisiana

As a seasoned Paramedic Field Training Officer (FTO) at West Jefferson Medical Center, I played a pivotal role in shaping the next generation of emergency medical professionals. In addition to my responsibilities as a 911 responding Paramedic, I took on the crucial task of training and mentoring EMT and Paramedic students during their clinical rides. Furthermore, I actively contributed to the onboarding process by training and clearing new hire EMTs and Paramedics.My role demanded exceptional leadership in high-stress, life-threatening situations, where I was responsible for the well-being of my team, the patient, and coordination with other first responders. West Jefferson Medical Center's commitment to the highest standards allowed me to thrive in an environment that prioritized excellence in patient care.Through this experience, I honed valuable skills in leadership, crisis management, training, and adherence to strict policies and procedures. These skills have not only defined my career in emergency medical services but also serve as a solid foundation for my current aspirations in operations and management.As I transition into roles focused on operations management, I bring a unique blend of leadership under pressure, attention to detail, and commitment to excellence. I am eager to apply my diverse skill set to contribute to the success of forward-thinking organizations in the operational and managerial domain.

Belle Chasse, Louisiana

As a dedicated 911 responding Paramedic FTO with Plaquemines Parish EMS, I primarily served on the sprint truck, offering emergent advanced life support to patients in critical situations, alongside occasional shifts on the ambulance. Covering the largest parish in Louisiana, characterized by its rural nature, I specialized in delivering advanced care before ambulance arrival, often contending with extended transport times of over an hour and a half to the nearest hospital and nearly two hours to the trauma center.This unique environment allowed me to deepen my expertise by working within local protocols and maximizing the scope of my practice. Due to the rural geography, I spent a significant amount of time with critical patients, providing advanced life support care in situations that demanded quick thinking, adaptability, and comprehensive medical knowledge.My experience with Plaquemines Parish EMS has equipped me with exceptional skills in emergency response, critical care, and protocol adherence. These skills form the foundation of my career and provide a valuable perspective as I transition into roles centered around operations, management, and leadership.As I embark on new opportunities, I look forward to leveraging my diverse skill set and unwavering commitment to excellence to contribute to organizations dedicated to operational efficiency and outstanding service.

911 Responding Paramedic St. Bernard Parish, La

Serving as a Paramedic with Acadian Ambulance for six years, I played a pivotal role in emergency medical response and patient care. As a Mentor within the organization, I took on the responsibility of guiding and instructing aspiring EMTs and Paramedic students during their clinical rides.In this dynamic role, I honed critical skills in emergency medical response, patient care, and mentorship. Working in a fast-paced and high-stress environment, I consistently demonstrated the ability to make quick decisions, ensuring the well-being of patients under my care. My role as a Mentor allowed me to contribute to the development of the next generation of emergency medical professionals, emphasizing the importance of protocol adherence, adaptability, and compassionate patient care.The experiences gained at Acadian Ambulance have been foundational to my career, providing a solid background in emergency medical services and mentorship. As I transition into roles focused on operations, management, and leadership, I carry forward the dedication to excellence and the ability to thrive under pressure developed during my time at Acadian Ambulance.

Associate'S Degree, Logistics, Materials, And Supply Chain Management, 100

Activities and Societies: Graduated program with honors and induction into Phi Theta Kappa honor society as well as National Society.

Associate'S Degree, Emergency Medical Technology/Technician (Emt Paramedic)

Six Sigma White Belt, Six Sigma

Six Sigma White Belt provides an introduction to lean principles and Methodology which covers the basics of : Understanding the customers.

Safe Comprehensive Mortgage License Program, Mortgage Origination, 95

Activities and Societies: I wanted to understand the world of Mortgages when buying my first home. I had the highest score in my class.

Real Estate Course 101, Real Estate, 89

Activities and Societies: I wanted to understand the laws and ethics of real estate while buying my first home. I enjoyed the class.

Firefighter One, Fire Science/Fire-Fighting

Basics of Firefighting. Requirement as a volunteer with Belle Chasse Volunteer Fire Department

Property Management And Investing Strategies