Mark Hinze, Cpcu Email & Phone Number

Managed a multi-functional team that included underwriting, loss control, compliance, and marketing. Responsibilities included developing and implementing strategies to reach performance goals. Developed new underwriting programs that improved overall loss experience. Loss ratios averaged 45% over the past three years.Instituted new processes and procedures designed to improve operational effectiveness and efficiencies.Drafted various communication material that promoted small business opportunities to agencies and sales leadership.Planned annual budget and monitored progress towards goals to ensure meeting overall expense commitments.Reduced company exposure to catastrophic losses in the coastal areas over 50% by implementing new underwriting management programs.Drafted new policy coverage endorsements to enhance product competitiveness.Consistently achieved high QLMS leadership index evaluations by engaging team members on achieving company objectives.Conducted reviews of growth and profitability results for underwriting territory, identified market opportunities and provided feedback during state pricing reviews.Established a mechanism to gather market intelligence for use in evaluating overall competitiveness, resulting in new operational market tactics.

Managed a book of business for different underwriting territories. Led a team of field underwriters and loss control professionals.Initiated an action plan that corrected auto risk misclassifications, thereby increasing average premiums and improving overall loss experience.Conducted numerous training sessions for sales leaders designed to encourage profitable new business growth.Worked with claim partners to get commercial organization included in the 800-54-STORM CAT reporting system.Participated in a team that focused on implementing programs designed to improve policy retention efforts that led to increased retention and agency satisfaction.Analyzed the book of business for the RCC and implemented programs to improve the results in the region.Worked closely with pricing department on state rate reviews and made recommendations to help drive profitable business growth.

Led a team of underwriters and policy processing associates. Responsibilities included underwriting the book of business for the entire state of Alabama.Successfully grew the book of business over 15% in the assigned territory while maintaining profitable loss experience.Instrumental in helping a key agency develop and grow a specialty market of Flowers distributors to include the drafting of a new policy coverage endorsement.

Underwrote and grew the book of business by 10% while maintaining profitable loss experience. Consistently achieved good underwriting quality results.

Underwrote all lines of business within an assigned territory.

Supervised various groups that included a microfiche storage department and a policy processing unit.

Marketing

Bachelor Of Business Administration, Marketing