I am an enthusiastic, dedicated, and supportive Credit and Lending Manager and Quality Assurance Specialist. With more than twenty years financial services industry experience, I bring excellent relationship building skills with internal and external stakeholders and in-depth knowledge of policies, procedures, risk assessment and mortgage and lending processes. I am also experienced in training others in building business capacity and enjoy mentoring and developing colleagues to understand and apply knowledge and processes for individual and team success.I am an approachable and friendly colleague who collaborates well with others. I get the job done in a timely and correct manner, working well to deadlines in a dynamic environment.