Mark H Mortensen Email & Phone Number

Gilbert, Arizona, Us

I am focusing on Digital Transformation strategies and business & network automation and orchestration as a member of an elite group of Telecoms veterans who deliver the skills, insights, services and materials to help our Operator and vendor clients master their own transformations. We research the technologies powering a cloud-native, fully connected world: Virtual + physical compute, virtual + physical networking, orchestration, mobile/wireless, wired, IoT, NFV, SDN, routing, switching, optical, cable, and hyper-scalers.

Hampton, New Hampshire, Us

Audrine Research (www.audrineresearch.com ) focuses on the software technologies underpinning the Telecoms Digital Transformation revolution including the new worlds of Cloud Native Software Architectures, multi-vendor microservices, DevOps processes, new delivery methods such as CI/CD and SaaS, and the myriad new Artificial Intelligence tools and techniques.

Hampton, New Hampshire, Us

Working with software vendors who service the telecoms market, helping them with strategic planning, thought leadership and product positioning in the marketplace.

Lowell, Ma, Us

Adjunct Professor at the Manning School of Business in the College of Management, teaching Strategic Management and Professional Communications.

Research and custom work for Telecoms Operators and the vendors who serve them. Significant research on Digital Experience and Transformation, customer care, service fulfillment, network planning and optimization, SON technologies and advanced automation.Created the "DSP Equation" that articulated the three major challenges confronting Operators in their quest to become modern digital companies.Created the Digital Experience Index (DXi) that measured the digital experience of over 60 Operators worldwide and guides them on how to improve.Worked with many vendors to establish their brands and reveal the key differentiators of their products.Specialties in BSS and OSS, especially in the areas of Customer Care, Monetization of new Digital Services, Service Fulfilment, Network Planning and Design, and Service Assurance.Particularly deep understanding of the interaction of software systems with the network hardware and software, including the economics and implementation of modern virtualized networks.

Consulting to Communications Software and Hardware companies in areas of new market and product strategies, M&A, customer benefits, and marketing and product management.Consulting to Telecommunications Service Providers on IT and OSS procurement, OSS architectures and strategies, and operations.Consulting to VC and PE firms on acquisition targets, market position evaluation, and company due dilligence.Co-authored analysis of "Network Planning Systems" market with OSS Observer and summaries of twelve leading ISVs in the field.

Overall responsibility for outbound Marketing, Product evolution, Partners, and M&A activity.

Bridgewater, New Jersey, Us

Responsible for the overall product strategy for Telcordia: major projects included federation of legacy and next generation software products to create a migration path for current customers and the overall operations strategy for Telcordia's IMS offering.

Responsible for all Marketing, Marcomm, Product Management, Acquisition, and Partnering activities.

Espoo, Southern Finland, Fi

Overall product and technology strategy of a $600M OSS/BSS product line.

Dallas, Tx, Us

Product Management and Systems Engineering manager of various telecom software products.

Phd, Mphil, Physics

B.S., Physics

Professionally Qualified Bridge Program, Marketing & Management

Pq, Management

College Prep

Doctor Of Philosophy - Phd, Nuclear Physics