Mark Hogben Email & Phone Number

Andover, GB

United Kingdom

Andover, England, United Kingdom

Manging a small team to support the business in their goal to have better data quality.The team helps the business with mass data uploads and bespoke data activities, the BAU data work to driven through the K2 Application where the team designs and builds workflows which allow the business to provide greater governance and quality over the data being.

Reading, England, United Kingdom

Leading a small team of 2nd Line Support Analysts I have been tasked with improving customer interactions and processes within the UK market. Until now there had been no UK leadership role within support and they were managed from Australia. I am working on updating processes between UK and APAC teams and to make sure that Support within the UK receives.

Reigate, Surrey, United Kingdom

Head of Applications at Osborne is a hands on role which also leads me to manage a team of analysts, engineers and administration staff to make sure that the group wide set of IT systems runs as effectively as possible whilst also managing change, problems, incidents and fixes.The newest and fastest growing part of my role is including data management and.

Reigate

My current role with this small IT team is to support and manage a suite of applications that assist the business in completing their work as efficiently as possible whilst keeping a control on processes and tracking of data.I have a need to provide technical support for these applications but also manage projects for this applications when items such as.

I provided a support service to our customers with regards to their Total Land Charges system. Our clients were local government agencies and our service was governed by tight SLA's to makes sure they could provide their service to customers.Working on an Oracle database the front end system was bespoke system.Day to day the role was providing fault.

Working within the Application LIfecyclye Deptartment I am responsible for the running and maintenance of the University applications.Currently I am working on an internal project to upgrade the Estates and Facilities department with a new application by Planon. The application is Java based and very configurable so can be made to fit a variety of solutions.

Currently contracting at Nationwide on a company wide project to implement a new change management process and tool. My role is to gather information and help build the tool and how it will interact with the users and then to provide support once it goes to pilot and then live. I have a secondary role of backfilling the current change management team to.

Btec National Diploma (A Level Equivilant), Electrical Engineering

Electrical Engineering

Education record

Education record

Education record

Education record